They have such slow customer service here! I've come here several times and anytime I need them to purchase an item they have locked up it takes forever for someone to help. So many other employees walk by and none of them can help. So frustrating. read more

Myself and 5 other cars have been waiting more than 20 min in the auto center for the attendant to check in cars for an oil change. I understand its not the employees fault when there are only 2 working in this department. One is checking in and the other doing the oil change. Manager of this store step it up and fight for your overworked employees. Add help or you should come out and help them. read more

They have a lot of stuff in a glass case I waited over 45 minutes for someone with a key to help. They have no consideration for their customers. read more

Was treated extremely rudely by your worker, EMILY. She was working in the produce/vegetable section with a large bin, but was actually shopping for herself, cutting off customers in the process. She was barging in front of people, grabbing, weighing & bagging fruits and vegetables for herself, setting them aside on her bin. Not one excuse me as she barged her way in front of an elderly man and lady. And she almost ran me down! Some RUDE people you have working there. read more

I went shopping in the Colton Walmart I waited 22 minutes for someone to come over and cut fabric then I had to go to a lock up cage for spray paint took another 20 minutes I was in the store for over an hour and got two items I don't like the store I don't like the people who work there are not friendly they don't smile years ago it was so nice everybody smiled and helped you know you walk by even assistant manager or manager and they don't even look at you acknowledge you or smile read more

This store always a mess when I come here, never any assistance and customer service sucks, people hang out in front asking for change and IT'S not a good thing for a woman to be approached like this.. I visit here every now and then when on area.. Won't be back sorry. Its a big store with everything but that's it . never find a customer service Rep anytime I'm here in Colton read more

OMG!! Even I needed a refresher as to why I do not go to Walmart. I ordered a microwave online. Took about 2 weeks to get shipped to the store. I am now waiting in the bring orange area located near the exit door. I waited 25 mins before I started looking for someone about picking up my order. I saw someone walking by and she scoffs and says she off work and good luck! Wow, ok so I found someone and she gets my order during this entire time my toddler is having a complete meltdown. So I know the guy at exit saw me because we made eye contact a few times. I didn't buy anything else. I just waited in this bring orange pick up area that is blocked off so when I picked up my order I had to go around and come out all awkward. I'm assuming so people don't steal or just walk out through the pick up area. So I'm approaching the exit and he has the nerve to ask me for my receipt??!!? What I order they do not sell off the floor and it was in a brown box! Then I informed him It was online pick up now he looking for label and he found it. But seriously Walmart needs better worker's attitudes and hire more people at the exit to be more observant. read more

Wal-Mart is good for saving money on products and produce but the apromostphere in any walmart needs a tune up. Employees never wanna deal with customers and there is always something going down which really disappoints my shopping mood. read more

A disappointment as always. I only come to Walmart as a last resort as it is. Came this time because their website said this store had what I needed in stock on the shelf. Tried to call to have someone confirm before driving here, but again, it's Walmart so no one even bothered to answer the phone. Your could let it ring for eternity and no one would notice. So of course I drove here and they don't actually have what I needed in stock. Thanks for confirming my hatred of this abomination of a store. read more

First I wasn't allowed to bring in my purse and then when I asked for help locating an item I was rudely told that I was looking at the wrong store. The item I was looking for is a shelving unit carried by Walmart. read more

It's absolutely horrible there is only two working motorized scooters and there's absolutely no where for disabled customers to sit the staff is extremely rude I asked a employee named Prudence to open a line because my disabled boyfriend could not stand and there was no scooters or anywhere to sit she just directed me to go to the makeup the makeup line was 6 cards by law she has to open a line she didn't. This Walmart clearly depends on the self-checkout I don't work for Walmart and I don't get paid to bag my own stuff. There's only two lines ever open. Everything is in cages when you press the help button plan on waiting! read more

Absolutely terrible customer service in the automotive department. I called down there to have tires put on my Jeep before driving all the way from Lake Arrowhead (they were the nearest store to have the tires in stock) and when I got there thy told me they have the set of tires, but they can't find them. After going round and round I decided on another brand of tire. After all was said and done they told me they won't install the tires because they don't fit the specs of the vehicle and (in their words) "We don't work on lifted vehicles." Half a day wasted dealing with the stoners that work there and they lost $600 in business. read more

I have purchased 3 brand new guns in my lifetime (all legal, and I'm not a gun collector); the one I purchased here turned out to already have been reported stolen to the police. When I contacted this Walmart, they refused to answer any questions that could explain how that could happen. Heck, they couldn't even verify the serial number of the rifle they sold to me. Find your sporting goods somewhere else. read more

If I could give no stars, I would. I went in for one item, asked the associate at self check out for assistance at jewelry and she said she would get the person with the keys, no one came to help. I asked another associate for help and she also said she'll get the person with the keys, no one came to help me. After THIRTY minutes I I literally called from my phone inside the store and asked for a manager. She told me she'll get someone right away. Came a few minutes later and then told me jewelry closed at 8:00! I was 9:00 when I asked the first girl for help and she said nothing, neither did the other associate. Freakin ridiculous. I left empty handed and upset. read more

Gosh this store sucks! Rude employees in just about all departments. Your better off ordering everything online because this stores employees are all lazy and will not help you when you have a question or they tell you a number they think the product in. Always always always big lines with only like 3 registers open. Even the self check out employees are rude and did I say rude. Hire people that want to work not people that are unfriendly and unhappy. read more

This is over due but necessary due to the poor quality of customer service I received just before Christmas which made it 100 times worse! It all started with Beats by Dre & The 1 Hour Guaranty on Black Friday! Which were paid for in cash! First of all just a little back info, during the months of November & December I strictly use cash, no if or buts about it because i don't want to put myself in any position for account tampering, i monitor my account! Therefore, when I went to pick up the Beats, which, were a gift for one of my nephew's I was happy that I was getting them 2 days before Christmas. But when I saw them I immediately told the cashier that they weren't Beats they were Mixers. The cashier was confused but I wasn't one bit confused I purchased Beats not Mixers, the were a bright orange,, with a guarantee! So I told the cashier I don't want them I want my money, a reasonable request, I had my recipient that clearly showed I paid cash! A simple refund right? You would think anyway, yeah anywhere except Walmart! The cashier proceeds to give me a gift card!??? I asked her her for my cash back that I used on the purchase, she proceeds to tell me that she didn't know how to give me my cash! WHAT??!!!!! I WAS BEYOND UPSET AT THIS POINT! I told her she should call for a manager & she does, guess what? The manager could figure out how to override the cashier's error! The store manager, an older lady, then tells the cashier to call Walmart's main office & she does, the same cashier who doesn't know how to refund my money! So the cashier starts calling then another manager named. Donald comes over to talk to me about how they are working on getting this problem resolved, he then asked me, "is there anything I can do for you?". Yes! He asked me that! I responded by saying, "my first request would be a great start which if you forgot is my money back for the Beats/Mixers!". Next the cashier tells me that the operate on their phone would like to speak with me. Really? OK I say, " hello?". He tells me that he would like for Mr to explain what the problem was and I did. He tells me that he was sorry for the inconvenience however his office deals with internal problems not customer problems. So he then asked to speak with Donald and said he needed to fix the problem now. Donald gave me 2 opps 1) just a straight refund or 2) keep the mixers with a new receipt and exchange them when the black beats come in . OK all that going back and forth about how they didn't know how to refund my money because I purchased them on Black Friday when all along they knew exactly what to do Donald had to be directed by another office before he could make a decision! Did I mention that Donald is an Asst. manager? Yes he is. Shame on the managers and asst managers for their lack of leadership in decision making & problem solving! The poor quality of employees will only reflect on Walmart as a whole in my mind! Therefore, one can understand that I have since stopped stopping at Walmart & have taken my business to Target! read more

My hubby had a huge mishap while changing my moms oil on her car... There was a huge black pond underneath it! I was sent off to Walmart to fetch more oil and some oil dry to get rid of the stain and I don't know the first thing about any of that. Luckily I found a very nice associate who helped me find what it was I was looking for. We were in and out in 10-15 minutes!! Great experience this trip! read more

I don't get it, are the managers TRYING to get people to hate Walmart? Do they not want people to shop at their stores? Does the CEO or Area Manager have any idea what is going on both here and at the stores nearby...? First the whole place feels trashy, like you want to get in and out asap. Absolutely ridiculous lines. Lines make people reconsider their purchases. Say goodbye to impulse buying Walmart. But if it cant wait, lets hope the lane you are in doesn't have a problem customer, or then you're stuck in a lane thats paused as they try to get help from a very very busy manager. But does he/she act busy? Nope, all the employees here work at a slow and steady pace and will give you disgusting attitude for the slightest thing or effort they have to exert to help you. How the hell do fast food companies find quick workers who are polite human beings? What is Walmart's problem? Employees hate their job. So your quick stop at the store turned into a 30-40 minute endeavor and now you're also in an aggravated mood. We will prefer Target despite the slightly higher prices. And Amazon now too. So well done Walmart. read more

This store is ridiculous. At the customer service area I feel sorry for the associate that works it. Literally 14 people in line and no one backs her up. What is the management thinking? Oh that's right maybe he/she isn't thinking.... people use their services all day long, returns happen all day long, but these people that stand in lines have things to do. Not just wait in line. The rep can only do so much so fast, as associates see the line no one not a single person backs her up. This is pure neglect on management. Walmart needs to pay attention to this location because I'm sure that it makes a lot of money on a daily I see the registers ringing up hundreds at a time every time I shop. I wish they had a closer one but they don't so I go here, but if as an owner of a company allows for reviews to be at a 1 star on yelp for a store no wonder this manager hasn't lost their job! read more

Phone manners are lacking at this location. It took a very long time for anyone to answer the main line. The first woman directed me to electronics where they have a Ticketmaster outlet, but the woman who answered the phone in Electronics spoke way too fast, was barely understandable, and had every air of hanging up on me as quickly as possible. While I managed to obtain the information I needed, it was less than friendly, and for that I say boo. Walmart, you need a price check on your hired help. read more

I can now take back some of the bad things I use to say about this Wal-Mart. I say this because they recently overhauled it and it is now a Super Wal-Mart. The parking lot is still ghetto, the visitors are still your staple ghetto faction of miscreants but now at least they all have a fancy store to go to! It looks a LOT better than it use to inside and of course there's a lot more selection now (I love the grocery section especially). read more

They need to hire more security or security that actually does there job at this location! Everytime I visit this location I get approached by someone trying to sell me something in the parking lot day or night. I recently got into it with a man in the parking who waited on me (at the rear of my suv) to get out of my vehicle to sell me some boot legged dvd's! Guess where security was? Sitting in his truck posted on his cell phone! read more

Makayla was awesome! Super helpful and went out of her way to help me out with information on snow chains. Thank you so much! Happy customer! read more

Seriously Walmart online has disappointed me so many times I figured the store couldn't be that bad and sure enough it was a horrible experience. I literally waited with small children for 45 min to be helped for the camping department. I had an employee page someone who was supposed to help me to find out they couldn't. I even called the store from my cell to talk to management to get help and still no help! I walked out and will NEVER come back! read more

This is the WORST Walmart that I have ever been to, I went in to return a gift that I don't have a receipt for and they turned me away saying they can't accept without said receipt. To make things worse the other two employees were sitting on the side playing with their phones and being unprofessional, if they were on break then they shouldn't be in public eye where other customers can see them. I called to speak with the manager and all of a sudden they didn't know who was working the return lanes, but they did say I can bring them back without a problem. I went again today and I got the same bull-crap and when I said the manager said I wouldn't have a problem they said I had to come back when she is there, I told them that I live on the north side of Colton and its a hassle trying to get there since the bridge is closed and they basically said too bad and not their problem. I only go to that Walmart because I can get my overall shopping done, after this I will not shop there anymore. I won't even go to the other surrounding Walmarts. BTW! DO NOT BUY THEIR PRODUCE! I bought some spinach, carrots, and tomatoes and they all went bad within 5 days. The store is dirty, the employees are rude, and you'll be hassled to give money to the different beggars. If you hate your job find a new one! read more

This Walmart has changed and not in a good way. They keep everything locked up and when you need help to get something unlocked, it takes twenty or thirty minutes. And when you do finally get someone they're rude about having to unlock the item! Where's the customer service at this place?? I'm never shopping at Walmart again, all my money is going to Target. They either need to stop locking things up and have their employees be kind to customers or go out of business. It's not worth to shop here anymore. So disappointed into what Walmart has become. read more

AGREE WITH ALL THE REVIEWERS HERE... 1030pm have one checker and slow as molasses........8 people on line and she is chatting up a storm..... ridiculously slow.... WalMart - if you have one checker - please get the fastest one and most experienced - common sense! Other staff were helpful and somewhat friendly - thus not one star * read more

Kudos!!! To the Auto Center Manager and his team for being truly kind and efficient in getting me out of a bind Monday, November 13, 2017. I needed two tires replaced on my way home from work and they handled what had been an already trying and ordeal of an evening with the Redlands Walmart. Shame on Redlands Walmart Tire Center for not handling business correctly. Thank You again Colton Walmart Tire Center Team. read more

I used to be a Target person until I discovered the nearest Target was way out there and my nearest store was Walmart. It's Walmart..what can you say? The employees are not to be found when you need them and they are slow on scanning items. The store is rarely stocked with items and the shelves are always empty. They do restock at night and leave everything in the aisle. Also, when they are pushing around the large cartload of merchandise they do not care if you are standing there. Beware, they will roll you over. read more

This place has awful customer service. 20 people in line at customer service, most cashing a check, and only one service person. I asked the man checking in the returns if he could call up another employee and his immediate answer was this is as short of a line as it gets. I said " yes, but can we get another service helper?" He then proceeded to say three times in a row they are all at lunch and repeated that this was as good as it gets. I said , just because something is done badly we should overlook what's right. Omg, he had no idea. Walmart employees are so used to giving crap service because they are not giving the support they need. Walmart SUCKS! read more

***** Pit stop review (Colton) ***** I had to make a quick pit stop to get some diesel exhaust fluid and this was the only place open super early in the morning. Even though the plaza looks new, somehow it appeared rundown or not maintained. I can't put my finger on it, but in the later hours (or super early morning hours) it seems unsafe. After reading some of the other reviews, it's funny that other people felt the same way. I wouldn't roam the parking lot late at night shopping if I could help it. The good: * Opened 24/7. * It's a super Walmart. It has everything. * Close freeway access. read more

I ordered a tree at 3pm. They messaged me my order would be ready by 7:45pm. I decided to cancel and get it myself. The cancel failed and as i was getting the tree and they said it was ready at pickup. Pickup has taken 45 mins thus far with 7 people infront of me, and there are still 3 people infront of me. This is a joke. read more

Walmart Supercenter - Department Stores Near Me - Colton, California

Needed to buy Motrin which was behind the glass door. Asked for assistance and was told that they couldn't hand me the medicine that it would be at register 3. When I was paying I asked the cashier to get it from register 3. The medicine was never taken there. The cashier paged the girl and asked to get the medicine. I had to step aside and let other customers pay while I waited. The medicine never arrived. Waited 12 minutes. I just left. Maybe they were too busy but the service was not good. read more

TERRIBLE MANAGEMENT. Customer beware! When I asked for help, I was ignored. Been out of a product 3 wks, told each time by different assoc. - tomorrow, found out it was NEVER ORDERED. Long line, said they'd call some to help, did not happen in the 15 min, while I waited. I'm sure Target wants your $. read more

Customer service here is lacking. Only a couple registers open...lines are long. Unorganized merchandise..the store is literally trash. Where's the organization Walmart?!!? read more

You should just never go here........ Went to the tire department where i asked the wait time for 2 tires replaced. The cashier asked the tire guy who was standing RIGHT THERE and he replied "i dunno". As she attempted to ring me up, i told her i needed a specific time. She turned around and asked him again to which he replied "a while". I'm pretty sure this is typical of Walmart. No one should shop here at all. read more

Do your self a favor and go anywhere else besides this store. The incompetence is on a whole different level. I've been waiting over 20 minutes during the slow part of the day to get into a glass case for the one item I came for. Ive talked to 10+ employees and not one has a key or can find the key or knows who has the key. This is beyond infuriating read more

They returned my money I left behind the manager maybe her name is Tammy she is very polite and helpful. I actually like this Walmart

Overall Walmart always have what you need it's just the people who work there that make your visit unpleasant. Very rude, no customer service skills, lack of service or assistance in anything! Honestly the cable ppl who work for spectrum or direct tv that just visit the store to make money have better skills than them..... read more

Went to this Walmart when I was in town to visit family and had a horrible experience. There was an employee who was being loud and I saw him throw a pack of razors, I don't know what his problem was but it was scary and worrying. NEVER COMING HERE AGAIN. read more