I have shopped here for several yrs because Kroger is so crowded but Im done. If I cant get what I want elsewhere, I'll go there. It's one hot mess since they rearranged the store. The setup is ridiculous and makes no sense. I cant find anything anymore with spending an hour grocery shopping. They've done a terrible job! And the employees with the carts are the rudest people ever. Stay out of their way or they'll run you done. No manners at all. Bye! read more

This place has the absolute worst employees. Today, right now at 7:30pm on may 11 2026, there are no buggies inside the store to get(at least at the grocery entrance side), because of the sorry garbage employees and obviously the sorry garbage supervision. I have seen a time and time again at places like this where the employees don't like their job but when they were interviewing for it, they needed a job and Walmart gave him one but now they can't stand the place and all they do is garbage work and complain. read more

Today December 26, 2022 My mother went into the Auto part of Wal-Mart to have her battery changed because it was giving her problems. She waited 3 hours for the battery to be changed. Finally they completed the job, called my mother to the counter and told her it would be $145.00. My moms said she has a 4 year warranty on the batrery.They said, No! You do not. She show the receipt showing where she purchased that battery last year. They still did not honor her. They made her extremely upset she started to cry uncontrollably. After about 10 whole minutes of arguing the FACTS, a gentleman came out of nowhere and said " Give that lady that battery and stop upsetting her. She came home got on her knees and thank God for his greatness, because it was only his goodness that made it happen. I her Son , am in Atlanta. She called me today and told me this word for word. After hearing this, I can tell you I was so Angry to the fact I wanted to go to that wal-mart and #@&$#@@#. I can't really tell you how upset I was because nobody wants anybody to F$## with their mother. What is wrong with theses stupid A&$# counter people who don't do a job like it's supposed to be done. SHE ASKED ME NOT TO COMMENT ON IT, JUST FORGET ABOUT IT, BUT NO, I HAVE TO LET IT BE HEARD.THEY TRY TO GET OVER ON OLD PEOPLE. THATS A SAD SITURATION read more

So can no one answer the phone. I got the wrong items in my order. Mixups happen but the problem is getting some one to answer the phone to fix the issue. It's not easier if you have to make two trips and then wait and wait read more

This is probably the worst Walmart in the Jackson area. It used to be the one on highway 18, but I'm making that store my main one now. Poor response from workers, declining quality in merchandise, poor choices compared to other Walmart stores or other retailers. Too bad you cannot give a 0.5 rating. read more

In store no problem, got home realized that I may have been overcharged for an item. Almost 10 dollars so I decided to call to verify. 5 minutes of ringing, finally answered by someone outside of customer service, " please hold I'll transfer you to customer service" 25 minutes in and still holding. Not very good customer service. read more

Your people at the self-checkout at night are worthless. I was the only one checking out and struggling to open the plastic bags and no help from the check-out person. She sat and watched me try to open them. Worthless 11/20/18. Clinton, Iowa store. read more

This place is perfectly adequate. It's kept pretty clean and organized. The staff is never smiling, though, which makes me feel bad for them. read more

Everything is locked up in the electronics department and finding an employee was hard enough, but finding one with a key to open a case was impossible. (Yet they had an excess of employees near the self check out area) So we left and spent our money at a different store. While waiting we saw another frustrated customer that gave up on their purchase as well. I've stopped shopping at Walmart as frequently due to their poor customer care...this visit reminded me why I avoid it. read more

Somebody used my debit card at this walmart on 9/30/19 in the amount of $66.19, and the same day purchased $51.74 more. Then the next day, 10/1/19, they purchased $100.00, Maybe you should be checking peoples identification cards for card purchases. read more