I moved recently and ordered various items for my new home and all arrived fairly quickly. Also I've used the pick up line for ordering groceries ahead of time and then using the pick up parking for the delivery of groceries. Both went well and I had excellent customer service read more

My tire went flat on the highway so I decided to take it here because It was around the time they opened. When I arrived there was no one waiting. The service tech came up and asked all the usual questions. I told them if they could repair it that's what I wanted to do. The tech told me that if it wasn't able to be repaired they only had one tire in stock. She said they would have to check all 4 tires to see if they had the proper amount of tread on them before being able to look at the flat. When I told her I didn't want that and I only came in to have a that specific tire replaced she said I would have to leave the premises and take the tire off and bring it in as a "walk in" If I could do that I could've just changed the tire myself! So I decided to take my money else where! I understand the rules and regulations and it's not the workers rules, but this is seriously getting ridiculous. I do not suggest brining your business here! read more

It is basically 2026, and yall dont have tap to pay, trash. Like get it together, we arent in the 1800 anymore. What a shame.

Clean store. Enough employees to help. Good produce and selection. Shop here every week!

When I'm in the area, I'll make a stop just to grab a few things and get out as quickly as I can before the meth mob attacks me and request my spare change. I don't visit this location too often but when I do, it's always been entertaining. My first time at this location I thought I walked on to the set of the lasted rendition of The Hills Have Eyes. One time I even witnessed a one side at knife fight with one the participants in crutches, the whole thing looked like it was straight out of West side story as they shouted pleasantries back-and-forth to each other. I just watched as the security guard ran in the opposite direction of the scuffle. I'll continue to do my shopping across the freeway at the Winco where it seems like most of the people have the appropriate amount of chromosomes. read more

Love being told to fuck off from an employee because they didn't get showed a receipt for items we payed for. It's one thing if she would have asked nicely but no she was just pure rude from the start. read more

Great location. Knowledgeable sales staff. They directed me right to the spot. Fast checkout

The staff here are the laziest people I've ever seen. Even the managers have zero customer service skills. They lock everything up then get pissed off when you ask for help! Makes zero sense. The prices have basically triple for staples like butter eggs sour cream cereal. Then they expect you to do their job and check yourself out. Just lazy and not worth a hill of beans . Shame on you Walmart. Get your shit together read more

Wow, Five Stars, Chehalis Wal-mart! As we drove through the parking lot at 2mph behind the meth-addled pedestrians who seemed unaware they were traversing a parking lot, I knew I was in for a real treat. Just inside the front door, an elderly greeter wearing a veteran hat was being berated by a large fifty-year-old-looking-but-possibly-only-thirty man in camouflage for handing out masks. The large man wanted the veteran to know that he was being brainwashed by [fornicating] Joe Biden. The camo man needn't have worried, for nobody inside was wearing a mask any higher than their chin. All of America, from Mennonites to meth heads seemed united in the desire to share breath with each other. There was no play area, but in the back corner, two small children were ramming a shopping cart against a pallet full of eggs. Nearby, two even smaller children were holding a cage-match style gladiator fight in the confines of their cart while their mother tried to purchase cigarettes from the man behind the counter, who was talking on his cell phone about "cooters". The billboard Uncle Sam billboard that stands along the interstate near this Wal-mart can rest proud that no Socialism or any other sort of community-mindedness infects this Wal-mart, and that each individual is allowed to compete for their own survival within the bounds of what truly is America's Super-Center. read more

Dang. The self check out counters are too small. I set my 18count carton of eggs ontop the pop cooler to get them out of my way. Now I am hone trying to find my eggs and I remember I put them ontop the pop cooler. I did not even ring them up. Was busy with my lettuce, tomatoes shrimp. Making sure heavy items on bottom. It's about 44miles round trip. read more

Ordered a birthday cake n many other food n gift items......went to pickup n was told it had already been picked up.....I PAID IN ADVANCE...,they gave my order to someone else.......when asked are going to refill order told NO would need to call corporate....about issue... so 5 year old grandson doesn't have anything fir birthday party......THANX WALMART YOU HELP RUIN A 5 YEAR OLDS DAY..................YET THE FAMILY OF WALMART MAKE OVER A MILLION DOLLARS A SECOND.....YES A SECOND. RESEARCH WALMART...........DIRTY COMPANY...... read more

Went to get my oil change here and the person was slamming my door slamming my hood now I have to fix the rattle inside my door and my high beams are out of alignment from the guy slamming my hood read more

This is one of the best Walmarts I have been to. They have fresh fruits, a spacious space, customers were calm compared to other Walmarts I have been to, and the staff is super friendly. I found my Maltas drink cheap. We didn't need to wait to pay because cashiers are making sure to call you if they are available, but take your time. So nice, everyone, thank you! read more

They would not honor their extended warranty on a microwave only 7-8 months from purchase. This is between Allstate and Walmart but we, the customers, get to be the tennis ball lobbed back and forth between store and home only to be told by one place that the other place is currently responsible. I am so tired of such low quality service. Walmart is the worst. Do not purchase extended warranties from Walmart. They do not honor them. read more

I love this Walmart! Great selection & friendly staff! Jen is an absolute doll who greets our family with so much love every-time we run into her. This store is huge and has a great layout! Usually very easy to locate your item or a friendly associate near by to help. Lines are long at times but still love fast. They have TONS of self checkout registers to help speed things along though. Bathrooms are usually tidy and customer service is usually great. read more

I have traveled all over the country and I have to say this is the friendliest, cleanest and organized one. Management must be doing something right. Every employee greeted us with a smile and had no problems giving us information on products we looked for. This is how customer service should be. Put some feathers in your cap read more

This review is NOT about the store in general. I am posting this review for a few specific employees only. Chris in TLE, team lead manager Hayden, cashier Lexi, cashier Renee and toys associate Jacob...... those 4 employees have literally gone out of their way to help people out! Not just my family but others as well, and not just on 1 occasion either. I am delighted to see their hard work ethic!! You NEED more employees like them who are respectful to customers!!! Big BIG kudos to them!!! This review is NOT for the store in general. In general. I would rather drive to Kelso or Tumwater and avoid the Chehalis store at ALL costs, as many of the employees are rude and disrespectful, plus shelves are bare most times. read more

I suffered a back injury in 2020 that has impacted my ability to do some physical activities. I have found many ways to maintain my level of independence and one of those is by utilizing Walmart grocery pick up to supply food for our house hold of 10 people. I noticed about a year ago that I started getting charged for the price difference of any substitutions at a higher cost. This wasn't the case prior to that, but I know supply for items has been an issue for everyone so I never questioned this. But slowly over the last year I noticed more and more items have been substituted at a higher cost. Last month my daughter in law told me to reject all substitutions and she would run in and find a suitable substitution. To my suprise everything they had said was not in stock was. On January 3rd we did the same thing except this time I documented. The attached pictures are just ONE of the many items that they said was out of stock. I ordered great value butter, and your establishment wanted to replace it with premium tillamook because as the app stated it was out of stock. All items were actually in stock. Let me repeat that... every single item was in stock. I contacted Walmart coperate office and they stated each store can substitute every item for any reason, even if that is for corporate gain. That we the consumer have the right to reject it. I spoke with the Supervisor named Melissa who is quite rude and said there was nothing she can do for me, and that this was well within Walmart, right. This is fraud, stealing, and a down right scam! Walmart do better! read more

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I used to work here and I'm glad I didn't stay long. Not only are the customers disgusting creeps but so are the employers. On my first day, I was training on the computers and one of the head managers, Philip (bald black guy with glasses), starts talk to me. He asked me about why I started working here and I had told him I moved to Washington with my older sister. He knew he shouldn't have asked me this question but he proceeds to ask me if what my sister is doing for work is legal. I asked him, "what do you mean?" And he reworded it, "she isn't a stripper or prostitute, right?" I was genuinely confused as to why he asked me that question. Later in that conversation he had also asked me if my boyfriend was my first and if I truly love him. Mind you I was a minor when he asked me this inappropriate questions. What really made me want to quite while working at Walmart was when a customer had asked me to help him find something. What he was asking for wasn't in our stores but while I was searching for the item, he asks me,"are you married?" I tell him, "no, I am I minor." And he tells me, "well that's a start." During this "conversation" he is visibly checking me out and trying to get closer whether that's physically or by getting me to talk to him for the rest of my shift (I only had 20 minutes left when I started helping him). After I had told him that the item he is looking for is not available here and that I'll be on my way he tells me "i hope to see you again." This made me feel very uncomfortable with coming back to work resulting in me quitting. read more

I am absolutely disgusted with Walmart first of all nobody ever answers their service phone they can't be busy because nobody's checking out your groceries anymore! I cannot believe with how much money I spend every month and every year in Walmart and you guys cannot afford to check out our groceries is absolutely disgusting there are a lot of people that are not able to check out their own groceries and there is absolutely no customer service talk to some of your staff and they have nothing good to say about Walmart! you guys have turned out to be absolutely the most greediest company around I am so done with you I would rather pay higher prices and shop at Safeway! read more

Seattle, WA 98104 used self check out at Walmart yesterday bcs there's a sea of them on each end of the REAL PEOPLE registers & we were hurting.TWO guys in Walmart vests come stand right behind us 2 watch us check outThen have to stop to get our receipt ckd because we don't have bagsThat was the grossest, most disrespectful experience ever.​ read more

I usually buy and drive to winco but since this place is closer where am located I dixide to come here

This has got to be one of the most poorly ran Walmart stores I've ever encountered. First, their shelves are normally empty of basic staples. Want milk, eggs or cottage cheese before you run out... good luck with that. And someone there thinks it's a great idea for the employees to stock shelves during the busiest shopping times, and have pallets take up entire aisles, so you're forced to attempt to squeeze your cart through without hitting anyone. Oh, and don't expect the majority of the employees to help you, or even make eye contact. You'll mostly be avoided or ignored, especially if you're trying to use the self-checkout and you need help. Super. Then there's the produce section... what a joke. If you can actually find produce in stock, the majority of it is already over-ripe or wilted. I was looking for bananas two days ago and the entire display was already well past its prime. Saving the best for last... the skeezy parking lot. I wouldn't recommend venturing into the area without armed guards, and I wish I was joking. There's nothing like seeing drug deals go down in the parking lot or people doing meth. Then there's the sketchy RV's that the company allows to park there for days at a time, and their not exactly the "family on vacation" type. I personally won't go there when it's dark or early in the morning. read more

Where to start. First, this is for the online ordering and pickup. I have been a huge order and pick up shopper at this location for a long time. Starting in November, they started cancelling at least half of my orders, and if I go to the store the items are in stock. The latest happened just today, and it was ordered three days ago, they just cancelled it today. On top of that, it is taking forever for them to fulfill orders. I mean, I already pointed out the three days to cancel my latest order. But, this has been the norm, it's almost always at least 24 hours before an in stock item can be picked up. Finally, I had need of an item sooner, so purchased elsewhere and then canceled the Walmart pickup (i.e. was taking forever to arrive). Once cancelled, they fulfilled the order, and since I had other items I needed on the receipt I had to accept it when I picked up the other items. When I tried to return it (because I cancelled it), it caused a huge stir because the system showed that it had been cancelled but I had not received a refund for it. They took the item and said their accounting department would look into it to see if I would get a refund. It was another 3 days before the refund came to me. Worst experience I've ever had shopping online - and that includes the scammers I've had to deal with. Absolutely DO NOT order anything online to be picked up here - complete waste of time, effort and money. read more

Purchased a dual blood glucose monitor in the pharmacy, got it home and it wouldn't turn on, the pharmacy refuses to exchange, return or give store credit because it is an item that is not returnable. "It's policy." It's super hard to find a business that truly cares about their customers and understands the value of their customers. And Walmart has become one of those on the top of that list. I live ruraly, so my options are limited. That being said I will do what I can to avoid shopping at wal-mart. Oh and as far as policy goes, they get to pick and choose what they want enforce and what they don't because I'll tell you their policy is not to let customers into the automotive shop, well, they have on more than one occasion. But, they will also tell you that you're not telling the truth, so be prepared to show your receipts.... And I mean not just your receipt that you purchased something. Know your dates & times & names. read more

Their Bakery cake decorators are horrible but they seems to have people who work in the hot food section decorate cakes also cause all I wanted was Happy Birthday with Childs name written on a pre made cake and it looked like a 5yr old did it and the writing was only about 4 inches long. I brought it up and the lady I spoke to about agreed with me she wouldn't pay for it either so she went and got a lead and they only wanted to give me $4 off a $30 cake and was VERY RUDE I said I can't take this home to my child she said well that's all I can do! i told her she can keep that cake and I'll go else where! I will NEVER BUY ANOTHER CAKE that needs written on or decorated! I hate this Walmart very rude people all around read more

This is a good, friendly Walmart that has convenient hours of operation. Nice staff, clean place. I use it rarely as I try to avoid Walmarts (not a fan of crowds) but seem to be able to get in and out of this one smoothly. The tire center, however, is awful. The staff is completely incompetent and the wait time is insane. read more

first time and impression was made, rude man child adults unhelpful and bad attitudes. the employees in the tire center are lazy, rude and just don't want to do the work. There attitude was unprofessional and just sad they seemed mad that they had to do a job there getting paid for service was overall shit do better. read more

THIS REVIEW IS FOR THE TIRE AND LUBE CENTER: Was on a day trip to Portland, OR from Seattle, WA when I ran over something sharp and blew my rear passenger tire somewhere right before Grand Mound, WA. Called AAA, they towed me to the Walmart Tire and Lube Center in Chehalis. JAMES was able to put on two new rear tires and we were on the road again in two hours. THANK YOU SO MUCH JAMES. read more

I would suggest updating your business hours. I'm sure it takes all of 2 minutes to do, and you won't have more pissed off customers than you guys clearly already do have. read more

This is by far the cleanest, nicest, and friendliest Walmart I've ever been too! Hands down! Just not the kind of Walmart I'm used to going! Keep up the good work! read more

So we've been ordering online for pickup since it started and everything was great with a few substitutions here or there. The last 2 weeks we dont get a text that our order is delayed till after the scheduled time. Then for the 3rd week in a row they said they were out of stock on all kinds of stuff and we went in immediately after and found everything or at least a viable substitution. And from what I understand managers are the ones who are supposed to authorize substitutions. So maybe you should do what you get paid to do and get ALL the groceries and not lie about not having it, and same for managers and substitutions. 3 months ago I would've given 5 stars but it seems they have people who just dont want to so their job. I work hard so I have money to spend at your store. You offer a free pickup service. I use your service. Make sure everyone is doing what they should. When Winco comes we'll be going there to spend our money. read more

While the store is remodeling the floors in the freezer section are covered in water, tape and packaging. The new shelves are so tall I had to use another item to knock the item I needed off the top shelf. Employees picking curbside orders refuse to move over for customers. It is stressful and a nightmare. read more

Customer service is non existent here. Called about tires. Got put on hold for 20 minutes. When I came in the next day it said they open at 7am. Got here alittle after 8. There only seemed to be 1 car ahead of me. Guy thru a fit because he was the only one working. Tried to talk me out of even getting tires. Some more people came in behind me and he talked them into leaving. Pretty pathetic. read more

I had to shop here for my Mom. They had everything she was looking for. They cashier was very stand offish. She also asked me if I wanted my groceries bagged, which I said yes, and then proceeded to not bag everything. read more

I will not go back in this place for a while. Bought 4 new tires here with road hazzard. Went in today to get tire fixed from neil. Was told they could not fix cause of the Coronavirus rules and I did not have my paper work. Which is on the computer per the guy that sold me the tires. I spent between $20-$75 a day in this place. Now some other store will get it. So long Walmart. read more

Two words: dog poop. Yes I stepped in it in this Walmart. Not only do the bathrooms reek, but you need to be on the lookout for fecal matter outside the bathrooms too, apparently!!! The staff are rude, there are never enough checkouts open, the parking lot is scary, and did I mention dog poop? read more

My issue with this WalMart is the Automotive department. My daughter took her two year old Honda there and they completely botched the oil change. She drove it less than a mile from the store where it broke down. The mechanic from Walmart came out to the car - totally unprofessional as he swore and vaped as he tried to assess the situation. We had to pay to have it towed to the dealership and pay actual mechanics to fix it. WalMart did pay us back - but not after the automotive staff called us all names and said that they did nothing wrong, but because they were nice they were going to pay us $500 cash and a Walmart gift card for another $100. The whole experience was so unprofessional. read more

Ok, disclaimer, I dont normally review chain stores but I just need to comment on this store and their "site to store" specifically. What a joke. This "service" that they offer to help avoid high shipping charges is just absolutely an inconvenient joke. I arrived to pick up 2/3 of my items (seriously, you cant ship them together? You have to make me come in twice to deal with this crap to get all of my items?) and saw a sign at the site to store counter that said, literally, to go find an employee in the electronics area to help you. I wandered around until I saw a lady and asked her for help. She and another employee argued over who had to help me. Finally one of them, quite snarkily, said to go back to the counter to wait and someone would be there to help me "in a bit". After about 5 minutes of standing there looking around another employee walks up and says, "I have never done this before but I will try to help". 15 minutes later after this poor gal is trying to figure it out she says that it isnt at the store. I assure her that my email says it arrived and show her the tracking. She disappears in the back of the store and 10 min later comes back with my package. Now add another 10 min of trying to figure out how to complete the order .....another employee comes over and helps her. The entire process took over 30 min to get two things. AND i have to go back and get the third item in my order. Honestly, i will never do the site to store again. I dont care how much money it saves. What a pain in the ass. Also, in general,. this store severely lacks customer service. I have stopped shopping here and now travel 20 min up the road to the Tumwater Walmart. They are very nice there, no waits at checkouts (which is constant at this walmart), and a very nice clean store. Skip this walmart if you can and definitely skip site to store. What a nice concept horribly executed. read more

What are people talking about??? ... This Walmart is no bigger then any other I have visited. It may SEEM bigger because of the strange arrangement of things, and you have to walk all over the place to find anything, but that is true of many store locations. It is very cluttered and lacking in many things I try to find. However, it is open 24/7 and has groceries, so it is a necessary evil sometimes. I would say it is the BIGGEST WALMART IN CHEHALIS, WA!!!! But definitely not the biggest Walmart west of the Mississippi... I mean, are you kidding me? read more