I am very disappointed in their customer service. I talked to them 3 times in one day about my sons prescription. When my spouse came to pick up the medicine, they informed him there was no insurance on file. They never once mentioned this during my Calls. I call the pharmacy and they answer the phone. I supply them with the information for my insurance, they stated no problem and hang up with me. They proceeded to close the gate on my spouse with no explanation. When I arrive a few minutes later, they say they are closed and the insurance only covers the generic so they have to redo it. They never once expressed this information until I arrived upset about their handling of the situation. They never once apologized or showed any empathy. They dismissed me and I was left with no help. I will never come here again for service for any of my family. Due to this interaction, I will never shop here again either. Meijer is more polite and customer service oriented. I also know that even my review will garner no apology from management or otherwise. read more