I have always had good service at the Rolla Walmart pharmacy. If I call they always help figure out insurance or fax my Dr. They have always called me back and went above and beyond for me. read more

Online UI does not comply with the software the pharmacists use. One pharmacist does not agree with the other pharmacist. Disconcerting.

3 trips to pick up/get syringes for husband's weekly shots ‍. This was AFTER receiving a text the original time then a phone call after the 2nd trip read more

I switched to CVS. I called at 9am to let the Walmart pharmacy know I needed a refill on a prescription and that I would be in around noon to get it. The lady who I spoke with was very helpful. I get there at noon and the guy at the counter tells me they do not have the drug I need. I was like... wut. He said they'd run out and wouldn't have any until Monday. I told him I called THREE HOURS EARLIER and wasn't told that and he says, "Well they wouldn't know it until they actually went to fill it." Okay fine, but could I not have been called when they went to fill it and told ahead of time that they didn't have it? That would've saved me a trip! He said, "That's not something we do." I said "So... you don't have it and your customers don't get to know until they show up." "Right. But we'll have it on Monday." I can't just not take my insomnia medication and expect to still be functional by Monday. I have to take my medication to function. I have to. He says, "They might be able to fill a partial." Again, something that would've been nice to know IF THEY'D F****** CALLED ME. He sends me to the drop off line and the lady says they can totally do a partial refill for me, no problem. 20 minute wait. Okay, fine. My lunch break is nearly over at this point, but okay. 20 minutes go by. I go back to the counter and the guy is like, "We don't have it," and looking at me like I'm a psycho for coming back to the desk after he just told me they don't have my medication. I reminded him that he told me I could get a partial after speaking with the lady, and he stares and the screen for a second and says "be right back." He comes back and tells me they forgot to put in the order for a partial refill and it will be ANOTHER 20 minutes. WHAT. THE ACTUAL. F***. Yet another reason in the already excruciatingly long list of reasons not to go to walmart. I don't even care if my copay is higher somewhere else. It's not worth the drive to that side of town for service like that. Ridiculous. read more

The staff was very rude and obviously lacked in the communication department. Tried to refill my birth control every day for a week, and the staff would promise to get it in. Never did. I was polite and patient with them until one of the staff tried to blame me for not remembering who I talked to the day before because they "dont keep the schedule records" she said. They eventually called me 2 weeks later (past the time I needed it) when I had already switched to CVS who filled in after 30 minutes of switching. If you have time-sensitive medications, DONT USE WALMART. Go to CVS. read more

Left the clinic around 10 and my prescription was sent off before leaving the clinic. I went to pick up my order around 4 and was told they never received it, I called my clinic to resend it and the pharmacy told me it would be another 15-20 minutes, I waited about 35 before returning to check on my order and was told the same thing, another 15-20 minutes. I have used Walmart pharmacy multiple times and they never have my prescription and I always have to wait longer. I will not use Walmart pharmacy anymore and had my order transferred to Walgreens. read more