The good thing about this CVS is that their pharmacy staff is generally very friendly. It makes up…read morefor the fact that it takes FOREVER to get a prescription filled. Walgreens is much faster and their pharmacy is open 24 hours which has been a lifesaver during trips to the ER in the middle of the night with my son. The thing I don't care for too much at this CVS is their staff inside the actual store. When I look at makeup and cosmetics, I am almost always followed around and watched by an employee if they're not busy at the checkout counter. It makes me very uncomfortable to shop with someone staring at me every time I look up. Finally, not all of the employees there seem to be fully educated on all of the services that CVS offers. When I travel, I take a prepaid reloadable debit card with me, rather than my bank card. I load the card with money before I leave, and I have done so at CVS dozens of times. This particular evening I needed some cosmetics and went to go pay for them at the counter in addition to reloading my debit card. The lady at the counter gruffly told me "there's an ATM over there. I can't do over $40 in cash here" I said "I can load money onto my card at the ATM?" She stood there and thought about what she said for a moment (which obviously made no sense) and then decided to go ahead and take my transaction. Without apologizing for misunderstanding what I asked for, she then gruffly told me it had to be done in two separate transactions. Also not true, as I have done this dozens of times here. After waiting 7-8 minutes for her to fiddle with the cash register to swipe my card and ring up a nail polish and a lip gloss, my transaction was finally complete. I was not thanked for my business or anything, even though I was very patient with this lady. Needless to say, I haven't reloaded my debit card at CVS since.

I'd rather not get my prescriptions than do business with CVS. I've only used them because I was…read moreforced to by my insurance company but no more. Customer service is non existent there. You can't talk to a human...only a voicemail that they claim is secure...if that's the case provide the names of each and every person with access to it.

Love the JOJO. The first time I got one I watched the woman make my husband's JOJO. I saw all of…read morethat chocolate sauce she was putting on there I thought it was way too much. I asked her not to put as much on mine but as soon as I tasted it, I realized I had made a huge mistake. Take my advice and let them glob as much of that chocolatey peanut buttery sauce that they want to lol! Enjoy!

This is a place that has been frozen in time--since the 1950s. REALLY! Brings back memories of…read morestopping by York's Pharmacy (in Melrose Highlands, Massachusetts) for a 15-cent sundae on the way home from school in the early '60s. You can sit at the soda fountain, or grab one of the three or four booths and have a simple sandwich and dessert. Sandwiches include for example BLT, hot dog, grilled cheese, tuna salad, egg salad, chicken salad, turkey cold cut, ham, and other things your Mom might have made. The only soup option is "Campbell's Tomato." Check the web site...you will see pictures showing the soda fountain seating is green vinyl and the tables and countertops are Formica. In the back there is a real wooden public phone booth (ready for Clark Kent to do his thing). But you have to pay more than a dime for a phone call (that and the phone equipment is about all that has changed). Wife and I came by to try out the desserts. Since we're new to Martinsburg, I had to ask what the "Jo Jo" Sundae was (their house specialty), and it's French Vanilla ice cream, chocolate syrup, peanut butter syrup, and marshmallow. YUM. Wife had the root beer float. You can get regular and malted milk shakes. They had a number of items that you won't find anywhere else. Once we went to CVS to get one of those rubber red hot water bottles, which we wanted to use for muscle pain relief, and the fellow at CVS was young and he really was clueless about what we wanted. CVS didn't carry it, but Patterson's has those (at least two styles) and other things you won't find anywhere else. The counter lady said they try to get the "old things" whenever they can find them for their customers. Up front there is a display case for perfumes, colognes, and other "gift" items. On the counter in the back, I saw at least four large spools of gift wrap ribbon. Now, where else can you get a gift wrapped! (I suppose Macy's during the holiday season and that's about it these days). Patterson's also had a large display of fancy chocolates (we're coming up to Valentines Day) and Hallmark cards. Patterson's takes pride that you don't have to wait long to have your prescriptions filled, and they advertise that they take all major insurance, including federal employee health plan insurance (which applies to me). This place is a classic. Check it out.

The store employees were condescending and wouldn't even show me where tge tape was to buy after…read morerefusing my closed package. 0 stars

If I could give less than one star, I would. The experience I had today was unpleasant to say the…read moreleast. A line of people, one cashier. She hollers for help, so another equally incompetent cashier opens the second register. My turn comes up, the first lady just walks away. After waiting longer, the second cashier informs me that my prescription won't be ready for another 30 minutes. Three hours after the prescription had been called in. Why the delay? "We're busy," was the response. Said in the most insulting, rude, snotty tone. This is not the first time we have encountered long lines and rude staff. Will be changing our pharmacy immediately.

Moore's pharmacy is the best pharmacy in town and I recommend them to anyone that needs to get…read moretheir meds to go to Moore's pharmacy they will take very good care of you

Moore's Pharmacy is literally the #1 pharmacy in Martinsburg. Their super fast and friendly as long…read moreas their open I'll never go anywhere else.

I live near the Walmart in Charlestown and I shop at this one in Martinsburg because of their…read moreselection and customer service!

This was one of my last stops in this area before I decided it was time to start trekking back…read morehome. I only needed a few more things that I could not find elsewhere and I wanted to make sure I grabbed them while I was out because I was not making another trip. With it being the holiday season this place was packed, not unlike any other weekend. I ran in here and tried to make my way around the store as fast as I could. In my mad dash to grab things I was able to complete my shopping list without too much hassle from the other customers. Even in the midst of holiday season, they seemed to have a well stocked store.

Awful service the past year. I am not sure if it has changed manager/owner ect. but my…read moreprescriptions are never ready when they are submitted early and I dont go to get them until 6 or 7 hours later. This past prescription I called in to see if it was filled and they said they dont have it. I asked how long it would take to get it they said they dont know. Then they told me my insurance is not good and I asked how did my last prescription get filled. They told me they never ran it through my insurance!! Why this was not mentioned to me is beyond belief. Then they said they would not fill this one until I went there and gave them my new insurance information. My insurance information has never changed. I will never go back. The woman on the phone was not helpful at all to find a resolution to the insurance. I asked to give my information again and she refused. There customer service is lacking and they never try to find a solution. Poor service indeed.

While we spent the morning at nearby Antietam National Battlefield taking in some documentaries, we…read morehad an unexpected emergency that called for us to find the nearest pharmacy. Luckily, SO had spotted this on the way in from Shepherdstown, so we went there. Its a small, family owned looking place, and they had just what I needed. The staff was incredibly friendly and helpful, and let me use their facilities which was very generous of them. Definitely keep this in mind in you are touring Antietam and need anything- there isn't anything immediately nearby the battlefield, and this place is about 10-15 minutes away down the pike.

Bakery OK, who in the Bakery section moved the Custard in place of the Angel Creams? Please check…read morethe next time you do this! My spouse brought home what he thought was an Angel Cream filled but it was really custard.

This Store Keeps Going Down Hill.. So Sick Of Stopping To Get Donuts and there are none.. or they…read moreare the leftovers from the day before.. over half the case empty today.. like everyday. Can you please get your crap together or stop advertising as daily fresh donuts.. your wasting people's time*