Had to go here in the middle of the night. This is the nastiest, dirtiest CVS I have ever been to…read more I am very surprised that CVS doesn't have standards that have to be kept up. I made the mistake of going in to use the restroom. It was so filthy that I decided I didn't have to go that bad. While I appreciate that we were able to fill a prescription 24 hours, I will never go back if I don't have to.

The worst CVS I've been to, unprofessional and careless! I called waiting a lengthy amount of time,…read moreto walk in the CVS to see two staff doing absolutely nothing and right next to the phone! Could have saved myself a 25 min drive if they would have answered! Because they were out of the medication I needed, after giving me to different pick up time via text. Do not recommend this place at all unless you fine with being treated terribly and waiting hours for service Overall: GHETTO!

The pharmacy staff are complete idiots and rude to boot. Can't figure out how to accept out of…read morestate insurance despite it being crystal clear to others in the medical industrial complex. Prescriptions were not ready when promised. Still not ready 2 hours later. And they said they may not even have some of the items. I am in extreme pain, unable to even speak, and just had to have my elderly mother talk VERY directly to a very rude woman with barely understandable English to get even that level of clarity. I will NEVER. EVER. go here again.

The store is ALWAYS short staffed!!!! The lines are always ridiculously long....even the pharmacy!…read moreNo one greets you when you come in....very horrible shopping experience and WALGREENS is my favorite store!

Electronics - poor service and attitudes. And I don't know why. They have to understand that sales…read morekeeps them employed. No eye contact. Talk to you with their backs turned. Just called to ask about a product and the person was very short in her responses. Walmart, WHY? Figure out how to improve service and or hire individuals that love it.

Absolutely ridiculous!!!! I ordered about $125 worth of stuff on Black Friday and 12 of my items…read morethey wouldn't ship. So we had to come to the store and pick it up. First we waited in a line of cars for 45 minutes just to get into one of 20 parking spots they have set aside. Now we have been sitting here in the parking spot for an hour and a half and still don't have our stuff! I will never ever ever ever ever buy stuff that has to be picked up from Walmart EVER again! I hate Walmart anyway and this just solidifies my loathing!!!!!! I hate Walmart!

Best pharmacy I've ever used. My prescriptions are always ready in a timely manner and the staff…read moreare so helpful and friendly!!!! So happy to have found them!

I love the fact that from my experience at the Monroe Store they were very punctual and on time…read morewith their deliveries. Having no vehicle is hard for me to get my meds on time! This being my first visit to the Covington pharmacy, I'm sure they are just as dependable!

It's bad enough you have to get out the car because no drive thru and I had major surgery you…read morealready don't feel good and they act snooty like their crap don't stink....

Used the walk up window at 7pm on Monday 3/4/19. If employees are to busy to wait on customers at…read morethe window why not roll down the shade and put closed sign on it? I am particularly perturbed because the temp didn't get out of the 40's all day and by 7 it was dark and colder. I rang the bell and waited and after a minute and a half with no acknowledgement even from the lady who was laughing and talking to the other employees, I rang the bell a second time. I didn't wait around long after the second ring, I just left. I have had to wait sometimes for long periods of times but the weather was pleasant. The pharmacy needs to wait on the customers or close the walk up. Thinking of moving me and the families prescriptions to a place that appreciates our business.

I came three min before closing and had to literally go somewhere else because they had already…read morelocked the doors! I have a sick child at home and only needed one item! poor employee work behavior for shutting down early!

I never experienced such rudeness in my life! I'm calling concerned about my child and speaking…read morerespectfully, the pharmacist lacked listening at all, I explained everything and he still asked the same question and had no understanding about what I was concerned about, I stated Feel I'm not being heard because of that, he replied I have to go, I have things to do my god I never.. then proceeded to hang up when I response well that was rude. We literally was on the phone for two minutes after I waited seven to speak to anyone .. rightfully so I waited like anyone else to have atleast 5 mins to get my son condition straighten out! I really happy I'm mature enough to handle this mistreatment and go somewhere else. However he should watch how he speak to people some will not take it lightly, especially about there child!

The pharmacy has not answered the phone in the last hour & a half. Keep getting hung up on. Very…read moreunprofessional. Was just trying to get confirmation of the prescription status.

This Pharmacy has one Pharmacist and one Tech that are extremely rude and disrespectful, demanding…read moreyou ask nicely and say please. well, I was raised with manners, so I always show respect! but when you tell me you don't have my medication and refer me to Walmart you need to answer the pharmacist call and not leave people on hold for 20 minutes and then hang up! resulting in me calling the store Manager Amber who was no help! talking over top of me! I am the customer! I then drove back to the store to see what the problem was because again three lines on hold and a manager on hold. You could not and did not do your job inconveniencing me. And because you want to talk over me being disrespectful, I don't have to and will not tolerate it. They even threatened to call the police on me LOL! can you imagine? All I need was you to simply transfer my prescription. I am the customer. These people need to learn customer service because we have choices. CVS is right across the Street and Walmart is in the same parking lot. And they have way more selections and the Pharmacy staff is very Professional and Courteous. Plus, I can shop while I wait...Oh and by the way after threatening to withhold my medications 15 minutes after all this they transferred my prescription after the pharmacy closed. this is the Walgreens on Salem & Brownbridge road in Covington

Convenient drive thru pick up located across from McDonalds next to Taco Bell, the new Chic Fil A,…read moreand Walmart. The service is on point, no small talk no nada, hand it over and go. In and out in less then 3 minutes with the convenience of AC in the truck. I went inside a few times to a cheerful greet, organized everything, clean and neat. One star knocked off for the wasp nest in the drive thru, a few time a wasp tried to hitch a ride on take off.

I was told my medication done at a certain hours later I'm still waiting on medication. Take…read moretheir time. Waiting over 5 hours after they gave you a time is crazy. I'm going to transfer my medication to another pharmacy. Going all day without my medication is very painful and stressful