Just a quick run to get an item, one…read more I got in line because my rewards wasn't showing up that I'd added to my rewards card. Both the cashier and Jody tried to advise me on the steps and I was familiar with it but for some reason I kept getting an error, try again messaging. I went ahead with my purchase. I actually had to return because I purchased the wrong item and this time around I felt the exchange was made difficult than it needed to be. Additionally the cashier was extremely impatient while I looked for my electronic receipt.

Staff is RACIST, very rude & disrespectful. I called left a voicemail, & 10 minutes later when the…read moreemployee returned my call she had a very nasty attitude, I had questions she kept rudely interrupting me then got smart placed me on hold then came back to the phone 2 minutes later & hung up LOUDLY in my face she slammed the phone down! I'll spend my hard earned money where I'm appreciated! I will find out here name today! Customer service these days has gone to crap this is ridiculous! Smh

Terrible. Severely Understaffed and it takes over an hour to get a prescription…read more Please, if you wanna get a prescription refilled, go to the CVS thats close to this same walgreens. Its not worth waiting an entire hour in line to pick up a subscription.

Went for a Hep B vaccine. Left after check in as the people in the pharmacy were taking forever…read more Were not communicating with me. Heard them mention making me get the shot and then charging me $72. I have insurance that would cover it. All of this is from me overhearing them. They tried to charge it to my Medicare part b but it wasn't going through despite me having UHC connected to Medicare. I also have Medicaid. They couldn't just apply the UHC and Medicaid like most people do. They kept walking off. There was a massive line forming behind me when I decided to just leave. Ridiculous. This was all at the pharmacy.

With the new owners, SFP has been GREAT!!! I actually switched from them to Hy-Vee because the…read moreladies and pharmacist were so incredibly rude. When you would call, you could just hear the "you are interrupting my work" in their voices. I am disabled and get very confused on some of my meds and had to call several times to get things straight (transferred from Hy-vee) and not once did they sound put off by my calls. I really appreciate the customer service there. The ladies are super nice and friendly, and Troy Pharmacist is SUPER nice and patient. I'm unsure of the other pharmacist name, he also does a good job as well. So glad to be able to Pharmacy back in my hometown again. I appreciate them so much. Thanks everyone -M.S.

The staff is always friendly and helpful. They do their best to fill prescriptions in a timely…read moremanner. If they have a shortage or medication they have provided what they and called when the balance of the medication arrives. Recently, they installed new tile flooring that makes for a very attractive retail store.

This one employee is disrespectful. We didn't catch her name, but my friend was in the cart, and…read morethis woman said for her to get out. And she was going to get out. The woman comes back to see if she got out. And she was in the middle of getting out when she said to get the hell out of the fucking cart now. And she did get out, and her mom was talking to my friend. My friend called her mom a bitch. And the women turned around and said you can call me a bitch if you want. And when we started to walk away she mumbled and was being a bitch about it. So I didn't have the choice not to give you a star at all so I gave you one star

Five Stars, Janet at the Customer Service Desk was very helpful. I told Janet that for her…read moreexcellent service, I was going to take this situation and blow up the internet, naming names, especially the name Janet, the woman to whom I shall be forever grateful. *** I come here from time to time, even though it is something of a long walk from where I live. They have a financial center, a nursery, groceries. Basically they have everything you actually need. No Chanel or Yves Saint Laurent perfumes, or at least I haven't come across any, or looked; I'm sort of assuming they don't have them.

This drug store is the best in Platte City! I highly recommend trying this one out, for both your…read morepharmacy and non-pharmacy needs. Like the other major drugstore in town, this location offers a full-time pharmacist and a drive through. The pharmacy staff is very knowledgeable and friendly. They have a very large selection of beauty and other care products, including over the counter medications. The non-pharmacy section inside is also fantastic. They offer all kinds of beverages, foods, snacks, candy, and non-food items like greeting cards, paper products, and small gifts. I wish it had more of a flower selection for their live flowers. The customer service here is above average as they are quite friendly and helpful. It's a bummer that this place isn't open 24/7, but oh well. For the time that it's open, it is well-deserving of their 4-star rating I'm giving them.

The pharmacy at this Walgreens is the worst customer experience in retail I have ever come across…read more The employees have total lack of consideration to the needs of the customer.

I've only been here once - which is odd because I go to Walgreens here at home a million times a…read moremonth, and I've traveled to Leavenworth/Lansing Kansas a million times. Either way, this Walgreens is just like the others; it's got everything you need. Maybe I'm biased, but I'm a Walgreens (over CVS) guy.

terrible customer service I was hung up on after a two hour drive, where I called in advanced to…read moremake sure my medications would be ready for pick up. As I pulled in the representative whom didn't say his name told me the longer he was on the phone with me the longer it would take to get my meds filled they would be filled when I got there- I was there-said that and he literally said your gonna have to wait and hung up on me. the store manager don't apologize or make the employee who hung up apologize either not havong a single clue I'm healing from a gunshot wound and the meds were for my ptsd so thank you walgreens for giving me a reason to hate corporations like yours especially when you can't even treat your PAYING customers with respect and kindness

I deal with pharmacies all the time and I have got to tell you that the crew at this CVS is…read moreexcellent. They're on top of their game. They're smart, they're polite, they're friendly and they're helpful. I especially have to acknowledge Mindy. I only wish that other pharmacist were as easy to deal with as this particular one. Oh wow.

Went there to drop a pkg. off for UPS, this pkg. had a label aiready on it. Asked a lady behind the…read morecounter if I could leave my pkg. I was told NO because they were full, What the hell is that! I mean you have a quota of pkgs. you can accept. Complete nonsense, I don't shop there & will never set foot in that store again.