The store itself is fine, but it's too busy and there is angst amongst the employees that is…read morenoticeable. I go to Walgreens instead.

The pharmacy is really slow and they seem like they just take their time. They aren't very friendly…read morefor the most part. Almost seems annoyed.

My husband went to Urgent Care for nausea, vomiting, and explosive diarrhea. They called in a…read moreprescription: Loperamide HCl 2 mg with Simethicone 125 mg. Walgreens said they didn't have it, maybe tomorrow, or the next day. I called and talked to the pharmacist . . . I asked her what the brand name is for Loperamide; she said she would have to look it up. The lack of knowledge was astounding! Loperamide is IMODIUM; Loperamide HCl 2 mg with Simethicone 125 mg is IMODIUM MULTI-SYMPTOM! Any pharmacist with a brain should know this! They have it on their shelf; it is over-the-counter! They sent a nearly 70 year-old man--who was white as a sheet, sick as a dog--home with NOTHING! They didn't even apologize, just gave excuses . . . I talked with TWO pharmacists on Monday, June 16, 2025 between 3:00 and 4:30 pm. If they say they don't remember; they are not being truthful. I made it VERY clear what I thought of their lack of knowledge and lack of courtesy.

They are so slow! I've not been here, after many times, in which they're staffed to be able to…read morehandle the line in the drive through!

I've tried three times today to call to re-order one of my drugs that I don't have the number for…read moreand I was on hold for over 30 to 40 minutes each time no one ever answered...I am really fed up with this type of service We spend enough money in a year with you ..guess we're going to check out CVS thank you.

Every time we come here it's backed up and they will tell us on the phone or in the app meds are…read moreavailable, but when we get there the meds are not available and they tell us to come back hours later/ the next day to pick it up.

Terrible customer service. Not friendly, very rude. Never anyone around to help…read more I always went to rite Aid instead of Walgreens or cvs, never again! I'll never give my money to them again!

The staff are completely incompetent. Caught one person in several lies when I had some questions…read moreabout a product. Save your time go somewhere else. Will never be returning to the Rite Aid!!!

Everyone in scheduling, insurance verification, and at the location were a pleasure to deal with…read more Every person was kind and professional, thorough with explanations, and got my husband a CPAP machine very quickly as he had been struggling for a long time. I really appreciated working with Healthcare DME and recommend them!

I rarely leave reviews, but I feel strongly that other families need to be aware of my experience…read morewith this company. I chose this DME provider because they were one of the only authorized providers in the area for Cubby Beds and had positive reviews--though now I question their authenticity. In August, I submitted all required documentation for my son's Cubby Bed, including a detailed letter of medical necessity and prescription for the full system (bed, canopy, mattress, and tech hub). My insurance approved everything quickly and without issue. However, the DME company submitted the order incorrectly as only ONE unit of durable medical equipment. When I called to clarify, I was told it should have been submitted as FOUR separate units. This forced me to go back to my insurance company to correct THEIR mistake, causing unnecessary delays and confusion. After finally getting approval corrected, the bed was delivered--but without the tech hub. When I followed up, I was then told (months later, on December 30) that the tech hub was actually a FIFTH unit that had never been submitted. Again, I had to contact my insurance company myself to fix their error. My insurance approved the additional unit immediately, but because it was approved on December 30 and the company was closed for New Year's, the order was delayed and the tech hub went on backorder. I was assured it would still be delivered and backdated. It is now April, and we still have not received the tech hub. To make matters worse, our insurance has since changed, meaning we will likely never receive it. This is not just an inconvenience--this is a serious safety issue. The tech hub includes monitoring features that are critical for my son, who has epilepsy. This equipment could literally help save his life during a nighttime seizure, and we are without it due to repeated errors and mismanagement by this company. The lack of accountability, poor communication, and repeated mistakes throughout this process are unacceptable. I strongly urge other families to choose a different DME provider. This has been an incredibly frustrating and concerning experience, and no family should have to fight this hard for medically necessary equipment.