This place always has the most helpful staff. You're greeted when you walk in and they are so…read morefriendly. With so many shoes I thought I would have a hard time finding my size but the guy was close by to help. Price was very reasonable.

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

The location is empty there are no stores at this location they are tearing it down. Don't waste…read moregas like me driving out to Hillsboro Tx

If someone tells you they found a place with better deals, immediately stop talking to that person…read moreas they are a liar and not to be trusted. I've never seen a place with deals so crazy. I've found shoes that were selling for less than half the price online. A dri-fit shirt can be found for like $12. I could go on and on but honestly, just go see for yourself. There's not really anything else worth seeing in this outlet but if you're passing by, be sure to stop by this store.

Loved this store! My daughter follows them on Instagram and we had the chance to be in the area so…read morewe took advantage of that and fell in love with the entire store!!!

Great people. Great place. Well worth the drive from Conroe/The Woodlands Texas. Staff was…read moreattentive and helpful. My girls were more than pleased. Thank you girls for your help

They've got a pretty decent selection of shoes, but really nothing that Rack Room Shoes or the…read moreRichland Mall (or any other shoe store in Waco) would have. They carry popular brands like Birkenstock, Doc Martens, etc. The store itself is clean and well organized. But the staff is lazy and doesn't speak very kindly to customers. They don't greet you when you walk in, and are very put off when you ask any questions. When I was checking out the girl pretty much just tossed the shoe box at me and continued talking to her friend. For such a nice store, the employees really bring the value of the store down. Quite disappointing. However, I'm happy with my new shoes, but won't be back to this particular location. I'd rather drive to the DSW in Cedar Park, or shop at an entirely different shoe store in Waco.

Worst customer service, young woman that waited on me was rude. It was my first time there and I…read morewill not return.

I'm not from Waco. On 3/2/25, my daughter and I were in town on a 3 day mini vacation. While…read morewalking downtown, we stopped in to browse. We were greeted upon entrance by a pretty tall male workers (I'm 4'11"). Everyone above my height is tall LOL! I'm not positive if it was Michael or Rob. He assessed my feet, gait and pressure just because I was curious. The results were sent to my email. He was very informative on the type of shoes they can recommend and would need to view how I walked. I found this to be the first athletic store to provide a comprehensive assessment for the right shoes. He also advised that they offered baseball hats(VIMHUE) which are specifically made for women as men have a different hairline than women. I tried it on and it fit perfectly and was comfortable with the cutout for a ponytail. I then understood what he meant as my current hat (Carhartt) was a slightly big. Although we hadn't planned on a purchase, I surely felt welcomed and educated upon our exit. Our visit alone was a great experience. =)

I hate shoe shopping but I LOVE Waco Running Company. I was very impressed with the service, value…read moreof the shoe, and the price! I thought they would be so expensive, but they have the same prices as academy. Thank you so much to Tod for a great experience and for finding me the perfect shoe in such a short amount of time.

So many cute items to choose from. Shoes and clothes and accessories. Love their selection of…read moreboots. The staff were so kind and helpful. Will definitely be back. Their prices were great

Such a cute store! The employees were really kind and helpful in helping us look around. I bought a…read moresweater from here and can't wait to wear it. The prices are typical for a boutique but not overly priced. I'd definitely recommend coming here and I will for sure come back.

I love this place. Always amazing sales. And what a variety of brand names. Super selection from…read morerunning shoes boots guns their all-time favorite of Carhartt clothing. Well worth a stop.

Horrible customer service. Pickup people that are listed wasn't allowed to pickup the item. Will…read moreNEVER shop this Waco store again. The manager Ashley was the one working this pickup. Never again!

My and my mom are from Vermont visiting family. The customer service was OUTSTANDING as someone who…read moreworks in retail I can assure people it is not easy. Amazing help with finding boots of my own that would fit my calf's. Most definitely got southern sweetness ( if you get people kindness and respect--they give you the best dealsss ) Overall 10/10 on all levels

Great service! They were very helpful with ordering boots from another location. Also, their…read moremembership is very hassle free.