My friend & I came in on 7/30/25 & was looking for a pair of flip flops. Jessi B. helped us and let…read moreme tell ya we came out with 3 pairs of shoes & 2 purses. My friend is blind and she was so kind & helpful to her. She normally doesn't get to go shopping at other stores but she fell in love with Shoe Dept.I love shopping at this store! They did have quite a few sales too so BONUS!!

The variety of shoes, socks and purses is great! The store…read moreis clean and they even provide the Disney Channel and cool sitting area for kids while you check out the kids shoes. The store itself deserves 5 stars! Customer service deserves a 0! Took my granddaughter to buy shoes, we had to go to the front counter to ask for the matching shoes for try on. No one ever came to ask if we needed help. When I went to make my purchase I went to the clerk that was at a register because the other was busy inhaling a giant sized bag of chips! I was told the clerk at the register was busy to go to he other register. The clerk who was chowing on chips rung me up and bagged my shoes without even wiping her hands. Today's experience felt like I was inconveniencing the employee's. Not a great feeling.

This place always has the most helpful staff. You're greeted when you walk in and they are so…read morefriendly. With so many shoes I thought I would have a hard time finding my size but the guy was close by to help. Price was very reasonable.

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

The location is empty there are no stores at this location they are tearing it down. Don't waste…read moregas like me driving out to Hillsboro Tx

If someone tells you they found a place with better deals, immediately stop talking to that person…read moreas they are a liar and not to be trusted. I've never seen a place with deals so crazy. I've found shoes that were selling for less than half the price online. A dri-fit shirt can be found for like $12. I could go on and on but honestly, just go see for yourself. There's not really anything else worth seeing in this outlet but if you're passing by, be sure to stop by this store.

NEVER SALE SHOES TO THIS COMPANY.! You will be lowballed and ripped off…read more Been a long time customer of this store since the first location, bought a good amount of shoes and even referred the company to other clients they have sold shoes to. Come to find out they are only about the money not the culture of ppl who love shoes. I sold them some DS Oreo 4 and asked for a modest price of 270 seeing that I've had them but never wanted to wear them. They had a pair if the same exact shoe they sold months prior for $420. I tried to be reasonable with the price but I knew what the shoe was worth. They low balled me with a price of 240 only to double their price and sale the shoe for $500. It's just unreasonable and shows a lack of respect to those who care for the sneakers and understand their value. NEVER SALE SHOES HERE BETTER OFF TRYING TI SALE THREW A THIRD PARTY SOURCE.

Made appointment showed up, no one is there. Make another appointment just them to be late and end…read moreup saying they couldn't take a shoe they told me they could take when I called 4 hours of my time wasted. Would never come back for purchase or sale!

We came to town for my son's 16th birthday from Chicago and he left with a new pair of Jordan 3's…read moreand a smile! The staff and owner were beyond helpful and their shoe selection was very extensive. Highly recommend them for sneaker heads looking for a hard to get pair of shoes. We will be visiting again next time we're in Dallas!

From the owner: Come in today for the latest sneakers, streetwear, and vintage apparel. read more

The girl who helped me was named Megan and she was extremely helpful,professional and very…read morefriendly. They have a great return policy compared to other stores, and she gave some coupons! :)

The store opens at 10am. It's currently 1026am and the doors are locked and no one is here.read more

Stopped in today to look for a pair of girls tennis shoes. Plenty of cost friendly options. Staff…read morewere very friendly and knowledgeable. They were in the middle of a large delivery so pallets were being delivered. Even the delivery driver was friendly!

First time stopping in, was a good experience. This one is in an old building, but the inside is…read morerelatively clean and kept up. Lots of shoes on the racks. All just under eye level. Other stores had shelves about 8 feet tall, this one is not that store. Was nice to see all the way across. Some shoes were discounted at a good rate, others weren't much less expensive than going to the large chain stores. There was a single employee, very nice. Would come back when warranted.

Their customer service it terrible. They sold me broken couches and an broken dresser. When I…read morecalled to have them come look at it they never showed. They just kept tell me I had to make an appointment but even after I did that they still never showed up. But the minute I was late on one payment they were knocking on my door the next day. The movers were rude and the manager was no help. I seriously wouldn't recommend ANYONE to this place.