Today was a good day it wasn't that crowded it was in and out. I found everything I was looking for and the prices was pretty good. I did the self check so that made it faster. read more

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If I could rate the Walmart located in Islandia with a ZERO, I surely would. I had the absolute WORST experience there trying to do a return. The team leader Tamara was so unhelpful and unprofessional. She admitted I brought my return within their 90-day policy, however, since she couldn't get it to show the price on the computer, she refused the return. Instead, she wanted to give me the current price of $2 dollars. It makes absolutely NO SENSE. I tried COUNTLESS times to call the store to get in touch with the store manager, and NO ONE EVER ANSWERS!!! Awful. read more

Purchased 4 tires and had them installed 10/25. Service men broke two wheel studs on one of the wheels. He gave us the broken studs and told us there is nothing they can do. They don't have the ability to repair or replace what they broke. I asked for a manager and he laughed and said he's gone for the evening and reiterated there's nothing they could do. I'll never go here again!!! read more

Pros: cleaner than most Walmarts Variety of snacks, crafts items and baby/children apparel. Diapers and wipes. Cons: not many cash registers open, Employees aren't helpful. Bathroom is disgusting. From the doors to the doors, toilets are super gross. Never any toilet protectors, no paper towels available. Bathroom stinks. Instead of focusing on being political, Walmart should focus on cleanliness and efficiency. read more

Mouse droppings on the pistachio shelf which was the third shelf from the TOP!!! Not only are they running around in the floor in the grocery department they are climbing the shelves read more

Walmart - Mouse droppings on the pistachio shelf which was the shelf 3 rd down from the top - Department Stores Near Me - Islandia, New York

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Rude and unhelpful staff tending overpriced products of the lowest imaginable quality. I'm not sure if all of them are like that, but this location is the embodiment of what is so colossally wrong with the model. The magic of Walmart.... read more

Today the service was super good. Our cashier Jidale was super friendly and there was just a really good video to the place.

All of the workers are rude and the store is disgusting and dirty and messy and it smells like poverty

third world walmart much of the staff doesn't speak english i don't know what else i can say about the store. If the lack of English knowledge isn't enough to deter a person I don't know what is. read more

The manager Silvia is not professional at all. They need to re train her. I purchased an air mattress 2 days ago. Today I returned it as it wasn't holding air. I came with my receipt and was told they do not take air mattress back. I looked at the woman and said how was I supposed to know that prior to purchasing the item. To which she said it says it on the box. I asked for her to show me but of course the box doesn't say that. I explained I purchase it 2 days ago and I have my receipt. My receipt doesn't say it can't be returned if open. How are we suppose to know if it works if we don't open the box. She said I can exchange it only. I simply asked for store credit as I wanted to try another Walmart for a different brand they didn't have at this location. The manager Silvia refused and said she has to follow procedure. She told me to return it at the other location. I explained how do I know when I get there, that they won't tell me I have to return it at the store I purchased it at. Like really I just wanted store credit so I didn't have to deal with this nonsense. Isn't an exchange the same. You are respending your money at Walmart. The manager Silvia has no people skills. I have worked behind the customer service desk of dept stores. I know the manager can over ride the return but Silvia choose not to. After calling the store and explaining what happened the nice Lady in HR told me to come back in. I did get a return back on my credit card. Silvia could of made my life and her life a lot easy by simply giving me store credit. read more

Walmart - My receipt showing it doesn't say exchange only. Also dated two days from me trying to return it. - Department Stores Near Me - Islandia, New York

Walmart is Great Overall. The Service is spectacular. The Products are Good. The Price is Great. The Location is Great Overall.

Tried to buy a $10 watch. Waited five minutes for an employee to arrive. Was told I had to pay then. I had not finished with my other purchases and did not want to wait in two check out lines. I don't think she spoke English. Only one person in electronics so of course it took a long time for me to even check out the first time. So annoying read more

Management doesn't care about customer service here. Just witnessed 2 managers and 2 other employees appearing to donnothing with 8 lines open and lines in excess of 10 people each. Did you forget how to ring people up? Customer service is everyone's responsibility. When you see over 50 people waiting on checkout lines, jump in and help for 10 minutes. They kept calling overhead for more help to the front and none of those people every responded. Store is well organized but customer service is awful. Only went there because I had 2 hours to kill from court. Didn't expect 30 minutes would be just to pay and leave store. Won't be back. read more

This is the worst Walmart. No one on the floor speaks english, and there is no one that can help with my questions. Who does the hiring? This place sucks!! read more

No idea what they are doing there. Went to get a tax exempt card from them and no one knew how to do it. What should have been a 5 minute quick thing took 2 hours for no reason. Terrible experience and terrible management read more

Just had my car serviced. I am extremely pleased with Mr Jean Jasmin. He explained things thoughly. The work was done great. Very satisfied.

I have been on the phone now for over 45 minutes!!!!! Still have not spoken to anyone. Every department that the transfer me to doesn't answer. Now waiting 25 minutes to speak to a manager. All this to see if my package which should have been delivered on Wednesday is available so I can pick it up. ABSOLUTELY RIDICULOUS!!!!!!!!!!!!!!!!!! read more

" You can't shine poop " is the tag line for this defeated Walmart. It attracts the worst bottom feeders Long Island has to offer. The parking lot is compact and the carts are all over. The store usually looks like it was picked up, shaken and put back down for customers to dwell around aimlessly through. Not every Walmart is a pit. Some are quite nice and run like the mgmt care. This one...the towel has been thrown in a long time ago. read more

I enjoy shopping here when it's not crowded. Sometimes the lines are crazy long but they move pretty fast. There's always a sale somewhere in the store. Lots of clearance and info commercial items are cheaper here. It's something to definitely block some time out and walk the isles. You never know what your going to find, but it will be worth it. Today I'm here to get the Bourne Legacy bundle of DVDs but I know I'm going to see other things I want. read more

Walmart - Valentines Teddies - Department Stores Near Me - Islandia, New York

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The place is a disaster but Lorajean in customer service was by herself and doing amazing / her best - she deserves a raise

The corn dogs were ok, it's Walmart can't expect to much. I bought it around 2pm said in it cooked at 10am I asked guy behind the counter he said he thinks it was made at 12. It was warm nit hot the corn dog. The line was crazy. read more

I don't like this Walmart. I have to hunt employees down to help me all of the time. Thank goodness Tyler (an employee) was available to help us get the bike down from the rack. read more

Walmart - Bought a bike - Department Stores Near Me - Islandia, New York

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Walmart is Walmart. It is what it is. A few notes about this specific location... The bottle redemption machines are always broken or full. Store is very unorganized and many items are not properly labeled as far as pricing. I go to Walmart because it's relatively convenient to my home, they have a large selection of items and their prices in general are competitive. If you are looking to do some shopping for decent prices and don't mind a store that is often unorganized, dirty, cluttered, etc.. Come on over to Walmart. read more

Walmart - Department Stores Near Me - Islandia, New York

It's a Wal-Mart so I feel like it warrants 2 stars just on that alone. Didn't experience the worst of the worst here like I have at some of them (and I have some stories, let me tell you) but overall, it's just not my favorite place to be. If we were just comparing this one to other Wal-Marts, I'd give it a 3.5. In terms of other retailers though, I'd much rather go to Target. read more

On 5/24/21 @ 11:00am I go to do a oil change for the first time at this store. The staff is so unprofessional and rude. I got there and another customer took my spot, I complaint and the lady say first come first serve but I was there before him. Then when they finish and I am ready to pay the cashier so slow. It took me two hours just to do a simple stuff that only takes no more than thirty minutes. I will never come again. Invoice #485700 99992. read more

I visited the Walmart in Islandia NY, at 9:50am on 11/11/19. I went to get a oil change, there were two people behind me a older female and a young gentleman. There were two workers working on cars. All three of us were never acknowledged nor greeted, we stood there for about 15 mins and still no response from any workers. Finally the young gentleman asked how long will it be to get something done on his car and the worker replied maybe 2 hrs or so we're waiting on another worker. That gentleman then left... leaving me and the older female with still no acknowledgment. Horrible customer service experience. I ended up leaving and going to Mavis around the corner. read more

Walmart! I like this location a little better than the Commack one as it is on the way to / from work and it just seems to be cleaner. You get the same scary customers as the other locations, yet the aisles seem easier to navigate. Like any other Walmart, they have a lot to see and decent costs - so have fun in there! Parking lot in front read more

Ordered tires online for installation at the Islandia NY automotive location. For 2 days I tried calling auto department and they would not pick up. The operator said she would page them overhead and transfer me. They still wouldn't pick up the phone. After 10 minutes of getting kicked back to the operator she then got belligerent with me and hung up. I decided to cancel my $500 order. I called customer relations and Spoke with Danish Ahmed he was absolutely ZERO HELP, in rectifying the situation . He kept firing off generic emails stating how " Walmart values your business" and wanting to "Rectify your situation". I provided multiple solutions, basicly doing his job, to which he responded no. Mind you these solutions didn't require the company to loose any money, nothing asked was for free. They lost a customer and I will be copying and pasting this on numerous review boards. Shop at Target instead. At least they answer their phones. read more

Looks for 20 minutes to find a scanner . I usually go to Target and they have plenty of scanners to check prices of things . Maybe I wouldn't need a scanner if they actually labeled the prices of everything ? I got yelled at for checking the prices at the self-checkout . The lady told me if I need a scanner they have 2. only 2 and they're not easy to find . Funny how I never have these problems at Target . Better customer service and a cleaner store at Target . read more

This Walmart was my savor lastnight. Had a really bad ear ache and the night sucked so that made it worse. Went to CVS to see if they had anything, they only had kid stuff. So I remembered walmart was open, so I went here and beside it being freaking nuts they had what I was looking for. Plus it was for adults too. Helped with the ear ache, unfortunatley not with the bad night. One out of two isnt bad... read more

Walmart - This stuff worked good lastnight - Department Stores Near Me - Islandia, New York

Would give 0 stars if I could. The customer service department is so rude and unhelpful. Waste of time to call over a manager as they are terrible too. read more

shelves always empty. annoying rude customers and always crowded, that's not walmarts fault. store needs to be cleaned and needs way better staffing and stocking of shelves. they never have anything read more

I went here to get some stocking stuffers a week before Christmas and was pleasantly surprised. Of course the store was crowded but the shelves were very well-stocked and everything was organized. There were plenty of employees walking around who are helping customers and I did not have to wait very long on line. I was definitely expecting to come into a messy store with a mob of people, long lines and unorganized shelves but did not get that at all! read more

TERRIBLE CUSTOMER SERVICE!! I have been calling Walmart in Islandia for the past hour because I have a question about a product and not one person in ANY department has picked up the phone. I don't understand? Are the phone lines not working? Or have the employees just decided to not answer any ringing phones??? It is extremely frustrating! read more

Like ordering my vitamins from Walmart and having them shipped to me is the way to go. I cannot get them anywhere else so simply.

Called to see if they had something in stock because Walmart websites have a habit of saying something is in stock when in fact it's not. Went to 2 different stores both stating item was in stock. Both locations didn't have them. Wasted my gas money and my time driving around. Today I called a different t store because the website is unreliable and had a difficult time getting hold of a real person. Finally someone answered and transferred the call but nobody picked up. I finally gave up. Walmart sucks read more

Employees are a tad careless, a young boy ran out of the bathroom with a horrible bloody nose and the two women ran away in fear, poor kid, i know it's COVID, but just hand him some paper towels, or find his parent at least? read more

I noticed a new policy here. After paying you have to stand on line for an employee to check your receipt and then write on your receipt. This is done without any suspicion of theft and they expect you to wait in line before leaving with your own property. No doubt if you are in a hurry and try to leave with what is now your own property you would get grabbed by the door man. I object to this cattle-like treatment and ask that everyone walk right by the door man with your recently purchased property. They have no legal right to detain you or to graffiti your receipt unless they see you stealing. read more

Spending my hour lunch break waiting 20+ minutes for a $4 bottle of spray paint- 4 associate came over to help too and yeah haven't seen them again. WISHING TARGET TOOK OVER THIS LOCATION read more

1st off I Love Walmart. I was excited to see I moved so close to one and I'm here more than once a week (I'm sure I won't come as much once the novelty wears off).Something has to be done about the Long Lines at the Return/Customer service area. The Associates move slow and 1 lady left to start separating the return items leaving only 1 other woman to do returns and money transfers. When a supervisor showed up I was sure she was going to either help with the line or tell the lady to continue doing returns until the line got smaller but NO. She just walked away. Like I said I've been here many times and this always seems to be a problem. Also the lines at the register also seem to be way too long ALL the time and good luck trying to get a Associate to help you they are Non-existent. I just feel the islandia location is under staff and needs to hire more Associates to handle the volume of people that come in the store. read more

Walmart - Long lines (pic blurry on purpose). Many other ppl on line but I didn't want ppl to feel uncomfortable - Department Stores Near Me - Islandia, New York