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Walmart

1.8 (99 reviews)
Open • 6:00 am - 11:00 pm
Updated over 3 months ago

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My receipt showing it doesn't say exchange only.  Also dated two days from me trying to return it.
Teresa C.

The manager Silvia is not professional at all. They need to re train her. I purchased an air mattress 2 days ago. Today I returned it as it wasn't holding air. I came with my receipt and was told they do not take air mattress back. I looked at the woman and said how was I supposed to know that prior to purchasing the item. To which she said it says it on the box. I asked for her to show me but of course the box doesn't say that. I explained I purchase it 2 days ago and I have my receipt. My receipt doesn't say it can't be returned if open. How are we suppose to know if it works if we don't open the box. She said I can exchange it only. I simply asked for store credit as I wanted to try another Walmart for a different brand they didn't have at this location. The manager Silvia refused and said she has to follow procedure. She told me to return it at the other location. I explained how do I know when I get there, that they won't tell me I have to return it at the store I purchased it at. Like really I just wanted store credit so I didn't have to deal with this nonsense. Isn't an exchange the same. You are respending your money at Walmart. The manager Silvia has no people skills. I have worked behind the customer service desk of dept stores. I know the manager can over ride the return but Silvia choose not to. After calling the store and explaining what happened the nice Lady in HR told me to come back in. I did get a return back on my credit card. Silvia could of made my life and her life a lot easy by simply giving me store credit.

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4 months ago

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2 months ago

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2 months ago

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3 months ago

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4 months ago

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1 year ago

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2 years ago

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8 months ago

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10 months ago

Today the service was super good. Our cashier Jidale was super friendly and there was just a really good video to the place.

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11 months ago

All of the workers are rude and the store is disgusting and dirty and messy and it smells like poverty

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1 year ago

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3 years ago

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2 years ago

Walmart is Great Overall. The Service is spectacular. The Products are Good. The Price is Great. The Location is Great Overall.

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8 years ago

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2 years ago

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3 years ago

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5 years ago

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3 years ago

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6 years ago

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3 years ago

Just had my car serviced. I am extremely pleased with Mr Jean Jasmin. He explained things thoughly. The work was done great. Very satisfied.

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5 years ago

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10 years ago

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7 years ago

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3 years ago

The place is a disaster but Lorajean in customer service was by herself and doing amazing / her best - she deserves a raise

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12 years ago

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15 years ago

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8 years ago

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5 years ago

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12 years ago

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13 years ago

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7 years ago

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5 years ago

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7 years ago

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5 years ago

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4 years ago

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3 years ago

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7 years ago

Like ordering my vitamins from Walmart and having them shipped to me is the way to go. I cannot get them anywhere else so simply.

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6 years ago

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4 years ago

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8 years ago

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Ask the Community - Walmart

Review Highlights - Walmart

“He didn't hesitate, gave me a big smile and said sure.”

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Walmart - deptstores - Updated October 2026

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