I have had nothing but good things to say about changing to Oak Street Health from a private care…read moredoctor. I usually take the early morning appointments like 830am. So what if you have to wait 20-30 minutes, you wait. This is a organized medical center and the appointees waiting with me we just sit there and talk until we are called. I am speaking about the care the doctors give and it is A-1 so far that I have received. There is a lab on site (wonderful) most testing is done there and you don't have to run all over town to do blood testing. I love it there!

My first visit here was fine. I was seen within 20 minutes. On my second visit I waited an hour and…read morea half when I went to ask them when I would be seen. They said they didn't see me in the waiting room and just wrote me off. Then they wanted me to come in the next day. Let us know. I was here 10 minutes before my scheduled appointment. I was seeing that day, but I had to go for additional testing. When I got the results back, I called to schedule an appointment to go in and talk to someone about the results. This was in October 2025. They said the earliest appointment they had was in January but they could have a nurse call me. I said fine. Two days later. I got a call back and what I asked them. If we could go over the results she said well didn't you get a copy of it? I'm not a medical technician. I'm not a doctor. I don't know what L1C4 mean or whatever it was I didn't know what any of it meant so I wanted to talk to somebody about it and then she hung up on me. Yesterday I called to make an appointment because I'm sick last time I got this sick. I ended up having bronchitis. I didn't want it to get that bad so I called to make an appointment because all the same symptoms were back. This was December 29. They said the earliest appointment they had was January 8. What good is that gonna do me if I'm sick now? I said what if it gets worse? She said go to the ER. Why do I want to go there when I have a doctor in a clinic that I should be able to go to? Needless to say, I called Medicare and got another doctor's office! And guess what they made an appointment for me to come in the very next day! Do not go to Oak Street health!!!

I was looking for a local urgent care open on Sundays and I came here because of the reviews, I am…read moreSO glad I did. I was dealing with respiratory infection and they got me in right away, ran tests upon my approval, and I was in and out in under an hour. The entire staff was incredibly kind from the front desk, to the nurse, to the PA. They were thorough and very helpful. All in all a wonderful experience when you're already not feeling your best. I also found out if you do not use your insurance/if you go out of network with them, it is a $205 flat rate but that includes any tests they run there at the office, medicine they provide you there, and any examinations there as well. I know some may be cheaper but when you factor in extra tests and things the bill can typically add up fast. Overall I would highly recommend. Very clean and well kept also!

We were in town for a Ranger game and my son had increasing throat pain over the last few days we…read morewere there. I figured it was drainage from allergies, but I wanted to make sure because it wasn't going away I was unsure if it would be strep or not so we went ahead and called our insurance. They said we could go to Texas health breeze urgent we walked in and we were seen immediately. Everyone was super friendly. We were in and out of there within 30 minutes. Kind, professional, and understanding. Thank you so much!

Went to visit office for weightloss management. While staff didn't seem the most customer service…read moreoriented, Dr. Sonja was very pleasant and apologetic of her tardiness which actually wasn't as long of a wait as I have waited in previous doctors office. She was very nice!

This place is a joke. I had an infection on my eye lid from an abrasion. I called ahead of time and…read moreexplained the situation. The operator told me to come on in they had opening. I arrived and the front desk lady asked me if anyone had called me that she didn't know if the doctor would see me because it was on my eye lid. She then told me she would talk to the doctor when she was available. 45 minutes later another lady came out and told me that they had no more openings for the rest of the afternoon and have a good afternoon

I will always recommend this cooper street in arlington location to anyone needing non emergent…read moremedical help. I come to this location every time im ill and the experience is always above par. The staff are friendly, professional, and great listeners. The check in process is over the phone and thorough. The building is spotless. Im always in and out VERY quickly. Regardless of my ailment or injury, I'm always glad that I chose Med Express as opposed to an emergency room or care now.

Went there to get my toe/foot/leg checked out because it felt like I constantly had someone…read morestanding on it for the past 3 weeks. I've had numbness/tingling/achy pain. I expressed that to her and she told me it was my lack of vitamin D and to not take CBD (which I used for the pain). She then sent me on my way...I'm in a lot of pain. It felt like she didn't really care. Coincidentally, they were closing 30 minutes later.

Truly the kindest office staff and provider I have ever been to! I have not had a bad experience…read morewith a single person at this clinic. They are all so sweet.

This place is a joke. Listed them as my primary care doctor a couple years ago (not anymore) and…read morewas treated like a junkie looking for a fix when I tried to get my anxiety and GLP-1 weightloss medicine refilled. Treated by a nasty physician assistant instead of the doctor. Good old fashioned doctoring that listens and cares about your needs are gone with this place. Not to mention a 2 1/2 hour wait. There are much better offices out there.

A True Gem! Good food, friendly environment, and great prices!…read moreI cannot say enough good things about the cafeteria at USMD Hospital! Hospital food often gets a bad reputation, but the dining team here completely shatters that stereotype. Eating here feels like coming home! From top to bottom, the entire staff operates like a well-oiled machine: The culinary team does an incredible job. Every dish tastes fresh, flavorful, and made with real care. They offer a variety when they can--from hot, comforting entrees to fresh options--ensuring there's always something delicious no matter your dietary and prices you can actually afford. The serving lines, grab-and-go stations, and drink displays are always fully stocked, organized, and refreshed. You never have to search for an item or settle for an empty tray because this crew stays on top of everything seamlessly. The cashiers are absolute angels! The cashiers are extraordinarily warm, super friendly, and genuinely eager to help. Going through the line with a bright smile and a welcoming word makes such a difference, especially in a hospital setting where visitors and staff alike could use a little extra kindness.The entire dining room and service area are kept clean. Whether you are a patient's family member, a visitor, or a member of the hospital staff, this cafeteria is a bright spot in the day. Huge thank you for your hard work, hospitality, and amazing food!

So, I found out I needed to have a kidney out. Not the best news, sure. But the surgeon was well…read moreregarded and they were gonna use the robot assisted surgery, which is pretty rad. The robot lives here, I guess, so the procedure was scheduled for 9-10-26. From the staff to the nurses to the doctors, everyone here was wonderful. They made me feel well cared for and helped me get back on my feet after the surgery. I cannot remember every name of every nurse who helped me over the two days I was there, but a few stand out. A nice lady named Essie, a lady named Caroline (and yes, i made the "sweet Caroline" gag when she introduced herself... sorry), and another nurse called Jackie. And a lady named Jenny who gave me an IV, literally the smoothest IV I have ever received. I literally didnt even feel the stick! Needles dont bother me, but I usually feel the poke. She is apparently magic or something. Obviously I hope you are in good health and never need to go to hospital. But when you do, this place ranks high with me in terms of care, staff, and state-of-the-art technology like a rad surgery robot. I nicknamed him KD-NY because of course I'm a Star Wars dork, lol. Thanks USMD. This was a scary time and now that I'm on the mend, I feel blessed to have been given the opportunity to meet so many wonderful caregivers who work on this space. God bless yall!

What a professional knowledgeable efficient staff at this clinic! From the front desk to the…read moredoctors, PA, lab techs and nurses, the entire process is seamlessly ran. I recently switched to WellMed after the doctor I was seeing fell off my healthcare network. The WellMed staff made me feel welcome and valued. I scheduled my yearly physical and unlike my previous provider, they made sure my bloodwork was completed prior to the appointment so that it was ready to review. This location provides quality care! I needed a prior authorization for a chiropractor and they took care of it the day the chiropractor called. I very much appreciate the care I received and will make sure my healthcare lab for next year the doctors at this WellMed in network.

WellMed laid off many great physicians. Will not go there anymore. Quality of care concerns…read more Looking for another practice.