The staff were very professional and friendly. The PA I saw was very nice. It was a quick in and…read moreout process.

This place needs a re-do. I came in & there were crickets EVERYWHERE I can't even explain it it's…read morelike they came in by the hundreds. Definitely unsanitary for a clinic environment to be taking care of patients especially kids. The doctor was pretty short with me she just gave me allergy "syrup" and did a Covid test. 1/10 I would not recommend anyone to come here.

They were very busy, around seventh in line to start. I was seen in about 45 mins. Very…read moreprofessional and helping staff. Would definitely go back.

stay the hell away from these crooks...seriously. Waited 2 hours for service and spent 5 minutes…read morewith the doctor for them to rack up a bill over $500. Please find somewhere else to go.

Let me start off by saying the medical assistant Sabrina was great, very nice and compassionate…read more The nurse practitioner however, immediately the first thing she said was "this just didn't happen at 5pm, you waited all day to bring him, poor thing". I've managed this chronic issue with my kid for the last 7 years. I used to immediately take him in and I was shamed for not trying to manage it myself at home with his inhalers. I tried everything I usually do throughout the day and now I was shamed for not taking him in right away. Damn if I do and damn if I don't. But clearly she was annoyed I brought him in before close. She didn't let me get a word in and immediately put the stethoscope on when she made that statement and then continued to talk after she listened to him. Clearly didn't want me to speak to her. My son spit out and threw up the medication he desperately needed and she refused to give him another dose. We ended up going to the ER and they were incredible, treated us with courtesy and respect and they had no issue giving him the dose he needed and the correct nebulizer. Waste of time and money at that place. Would NEVER recommend to anyone. I have never been treated that way by a medical professional, I was stunned, incredibly poor bedside manner.

My son was seen here about a month ago, and while the care was fine, I would make anyone planning…read moreto visit this place beware of the lady at the front desk, Sandra. From the moment I signed in, she tried refusing my insurance and prompting me to pay privately. First, she told me that my insurance was out-of-network. I've been here before, so I knew there was some mistake. I called my insurance to clear things up. After about 30 minutes of going back and forth between my insurance and Sandra, (she stalled a few times, didn't want to take the phone, asking for number to call later, etc.,) it was resolved and I went to sit down and wait to be called. A few minutes later Sandra called me back up to say that now, my deductible has not been met, and so I still have a co-pay of an amount that just so happens to match the private pay fee. My gut told me that was weird, but I didn't want to delay my son seeing the doctor any longer, so I just paid and thought I'd figure it out later. I didn't actually think this lady would have lied to me about my deductible. Two weeks later, I'm now discovering through billing, that at the time of the transaction, Sandra ran it as private pay, never even entered my insurance information, and it will take a month to get refunded. I cannot believe that someone at the baby doctor would be so devious as to swindle parents, but, it happened! I wouldn't recommend taking your children here, but if you do, be prepared to be on the defense when it comes to paying.

My job ended recently. I have no health insurance, so I already knew I would be paying a ton of…read moremoney. No surprise there. I spent 4 days at home trying to self medicate before finally deciding to get checked out. I called ahead to inquirE about wait times and was advised that it was taking about 1.5 to 2 hours. The operator told me I could do a web check in online so I could wait at home which I did. Sure enough, an hour and 45 minutes later I got a call asking me to come by. I arrived, filled out paperwork, waited 10 minutes and was called to the back. Everyone was super nice and friendly from the front desk, the nurse, the X-Ray Tech, the gentleman who administered my breathing treatment and steroid shot, and the doctor who properly diagnosed me! When I checked out to pay, I had already received a text that my prescriptions were ready for pickup at my pharmacy. This was the best experience at an urgent care clinic that I've ever had. Especially on a Saturday. And my health is much better (with meds and treatment).

If I could rate ZERO stars I would. We scheduled a time at 9:30 in the morning for 3:08pm. We…read morearrived at 2:45pm. I checked my kids out of school for a physical. We are still currently sitting in the back at 4:35pm. There were only like 4 people in front of us and there were more staff here than people and yet here we are still sitting. My kids are hungry, I'm super tired. I'm not understanding why this is taking so long. I will never come back here! I have never in my life waited this long for a physical not even at a community clinic.

I love this clinic- it's medical care when you need it! I've been coming to this clinic for over 10…read moreyears and it's great when you need to see a doctor on short notice, weekends or after hours. Just be realistic and be ready to wait. If you don't want to wait then call your doctor and wait days for them to work you in. For me and my family it works great!!! Highly recommend:)

By far the worst place I've been to. The place is so nasty and dirty. The staff in the office looks…read moreand stares at you in a rude way. The room where I've waited to see the Dr. was nasty and no one tore the laying sheet off after every patient. Waited for the Dr for a long time and I just ended up leaving. Out of all the staff members there only 3 of them were nice. Everyone else had an attitude problem. Never ever ever coming to this hell hole again!!

Visited the urgent care on a Saturday. The staff while there was friendly. Although, felt as if…read morewe were pushed through quickly once got into the patient room. After the visit, looked on the MyChart patient portal and stated my son was diagnosed with a uri which the PA never mentioned. On Tuesday, my son had worsening chest pain so called to the urgent care to ask why my son was not prescribed something for his uri and the representative insisted it was because the uri was viral. Nothing on MyChart stated my son's uri was viral so the representative just told me this to not have to deal with helping me to obtain medicine for my son's worsening uri, whether this uri be bacterial or viral was unknown. Now, we have to wait to be seen tomorrow, Wednesday, by his primary care physician to obtain any help with his chest pain. Uninformative visit and ridiculous after-visit care help.

Beware of unexpected charges. I visited this urgent care expecting to pay only my $35 copay under…read moremy insurance plan. At no point was I informed that the wrist brace provided would be billed separately through a third-party vendor. Had I been told, I would have purchased a similar brace elsewhere for a fraction of the cost. Instead, I received a bill nearly 20 times higher than expected. Patients deserve transparency about additional charges before medical equipment is provided, especially when alternatives are available. To make matters worse, the brace did not appear to be a new, unopened item. I feel misled by the lack of disclosure and am requesting that this charge be waived, as I was never given the opportunity to make an informed decision.

I have gone to this clinic for over 35 years! Never had a bad experience, really like them! I live…read morevery close and have aged and still go here. Very convenient! They know the specialist to send you to if you need one and no making an appointment is great. If your sick you just show up, they have heart!

Absolutely terrible place to go. Placed reeked and is very run down. They make you pay extra to get…read moreyour labs results (they waive the copay) after already paying the prior appointment. Nothing but greedy people. Waited over an hour and a half on both visits which is ridiculous. They didn't seem to know what they were doing and had me sit around for nothing. Would never come back.

I was sick on a Saturday afternoon and was surprised to walk in and immediately see a medical…read moredoctor without an appointment the staff was friendly and bilingual Highly recommend DR. Serrano and his staff

the doctors suck and literally gave me zero help. gave me prescriptions that were totally…read moreunnecessary (i could have just taken advil). this was my first time coming in here because i needed to see a doctor asap and had no where else to go, the place had three starts and seemed convenient so i thought id give it a try. ive had jaw pains and thought it was an ear infection so i went in and explained my symptoms. he said my ears were good but in the end prescribed me amoxil. last time i checked, that was for infections and i certainly did not have an infection, even he said so. he didnt listen to my symptoms or what was hurting. googled it later and it turns out i have TMJ. Any good doctor would look into my symptoms and make suggestions or recommendation as to what is possibly going on. he might as well have just said "ok, idk whats wrong but here are some pills that aren't even gonna treat your pain that'll be $74." because that's literally how my visit went. in summary, never come here.

Me and my partner came here today with symptoms of a cold or flu. Turns out we have strep throat so…read morewe are heading to the pharmacy. Patience, was knowledgeable and thorough, and the nurse was kind, pleasant and helpful. We were in and out the Urgent Care center in less than an hour! This the best Urgent Care facility I've ever been to.

Great, attentive staff that listened to my concerns/needs and made me comfortable throughout the…read moreentire process!