Tried to make order for water softener salt repeatedly for 6 months. Stores do not answer phone, apps.do not work, don't stock enough in store, call center in India can not help or forward complaints. Sam Walton you are loosing control of your stores. Royal Oak and Royal Vista customer service are incompetent. Tried the Walmart app again. Frustratingly incompetent listings. Most things packed in cans are called chicken but it is obviously tomatoes, spam, onions or soups. So what is it is everything now called chicken? Don't waste your time with orders. Free shipping becomes different choices of extra payment and they expect a Tip. UN fking believable. Still will not answer phones. The service counter at this store is rude. They actually lie and say no manager in store but I found him in the McDonalds after I tracked a ringing cell phone. read more

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This Walmart sucks, shitty customer service I have ever been. Just Capital NO they don't answer your call or not even try to help you at all. read more

Came in didnt have a loonie for cart, so asked for a cart, told me to stand in line at customer service, half hour wait. So I opted for a pull basket, was difficult for me, so i hurried as best I can as I am disabled, parked in disabled as well. Went through a till to check out, very kind cashier, I had three heavy bags, loaded them in to pull basket. Knowing I was not allowed to take basket out, I saw two employees talking at your podium, so I went up to them, and said "excuse me I was not able to get a cart when I came in, and I dont know how I can make it to my car, carrying these." A woman replied, " You cant take the basket out!" my reply. "I know that is why I am asking how can I make it to my car then?" Her reply, "To bad for you!" I was shocked, I needed help. I turned around and went to customer service and they lead me to a manager, I told him what she said to me, and suddenly she appears with a cart, " He apologized for her rudeness, but seriously, that was so mean to talk to me like that!" He appeared to not care much also!. Kept saying the three words "Sorry about that!" Thats Walmart for you ! RUDE inconsiderate untrained staff ! Sending this to the head of corporation !! read more

I can't stand that Walmart doesn't have tap. After spending 45 minutes looking for obscure ingredients, I went to pay and didn't have my wallet. In any other store... no problem apple or android pay is always with you - tap away. In stupid Walmart your out of luck. So frustrating. read more

Typical big box store. Everything you need under one roof. I was running in quick to grab a birthday present for one of my little guy's friends. Off to the toy section we go. They have plenty of selection and after we started the hunt, Lego aisle was easy to find. What kid doesn't love Lego? We deceided on Star Wars Lego, which they have a fair amount of. Who knew? After that, we thought we would browse some Valentine's Day items. So cute. Makes me wish I was a kid again since the V- day cards are adorable. All in all the Walmart process was seamless. In and out in under 10 minutes and for a store that was very busy, no line ups at the tills. Score. Only down fall was the cashier pushing me a credit card. I personally am not a fan of any stores doing this. Just want to pay for my items and leave. Sorry not in the market for another credit card. All in all, I am sure I will be back. read more

This is the absolutely worst designed Walmart I've ever been in. The aisles are way to narrow. They tried to put a supers center into a small Walmart location building. This building is not that old so I'm not sure why they built it so small or why they made it into a Super Center. You can barely and I mean barely get 2 people to go down the aisles where the food is and of course when someone stops to look at the shelves to pick something up you have to sit there and wait for them cause there is no room to go around them. They also don't seem to have any reason for where anything is. The cosmetics is way in one corner and the women's clothes are way in the other. I know this cause I was following my wife around trying to find something. We had to ask cause it was nowhere to be found. Stay away from this location. read more

On the one hand I love the store because they always have everything I need, there is nothing like one stop shopping which is fabulous for anything you need from food to pharmacy to clothing to shoes to who knows what. And I honestly cannot complain about their prices, I bought about 200 emerald cedars shrubs this past summer which they should've charged me $300 per shrub and they charged only $12 each- it was insane. That is a really great deal!!!!!! However my only problem is the staff that answer the phones barely speak English and it makes it impossible to get yourself understood. And not only that but the last three times I've had to call them to ask for a certain department,... Instead of putting me on hold and transferring me to the department they transfer me to another incoming caller......In other words they let the Walmart customers talk to each other instead of letting the collars talk to Walmart staff. It's really infuriating and I can't believe that is happened three times in a row. You guys have got to get your phone situation sorted out and I've told the staff to pass along my complaint to management each time but I really doubt it's happening. read more

This review only applies to the pharmacy at this Walmart location. As I'm hurtling towards middle-age I'm having to visit the local drugstore more often than I used to. Something on me hurts, something on/in me doesn't work as well as it used to, somethings need raising, other things need lowering and at times chemical intervention provides a helping hand. Now I've never been a fan of Walmart in general. Going to their stores gives me a headache (the harsh lighting doesn't help) and always have to decide if the money I'm going to save is offset by the inevitable rise in blood pressure I'll experience. That said I have discovered that at least for pharmaceuticals their prices can't be beat. Stopped by yesterday for a refill and of the 100 pills prescribed they could only fill 44. The other medication they didn't have in stock at all. Both of which are common drugs and have never had a problem getting them filled at other pharmacies. This seems to common as I've had it happen before. Yes they can order them and will only take a day or so to get in but its annoying to have to make multiple trips. read more

As everybody else has probably vented the aisles here are just not suitable at all. But the the other day I lost my wallet, and the last place I went was this Walmart. So I decided to call them to see if maybe they found it. The associate I talked to asked what colour it was and then left me on hold for 40 minutes. Then a different associate picked up the phone and I had to explain again that I lost my wallet. She asked what colour it was and some things that would be in it. She put me on hold again as well, but for a shorter time. She came back to tell me that there wasn't anything there. I just don't understand why it took me an hour to get that answer... read more

Seriously the WORST Walmart of all time. And I can say that as a former employee in high school (and I hated it just as much back then, too). Not only do they NEVER have what you need in stock, it doesn't appear that anyone actually WORKS here. God forbid you need something from a locked cabinet. My boyfriend was looking for a Leatherman for work, and since we were picking up a few things here, we popped over to the Sporting Goods and immediately found what we were looking for. Of course, no one was anywhere to be found to unlock the cabinet, but we managed to track down a manager and let him know we were waiting. He proceeded to page someone, and then left us to sit there for 20 minutes. Nobody showed up. He then comes back and goes to look for her instead (WHY don't the managers have the keys?) and of course comes back again empty handed. We finally get the damn cabinet open and he rings us through right there, apologizing for the wait. We go to leave the store and start beeping as we walk out, because SURPRISE! He didn't demagnetize it for us. WORST manager of all time, and worst Walmart of all time. Unfortunately, I know I'll be back, but I wont hold my breath for a good experience. read more