my Husband went in for a wheel alignment. my husband keeps…read morehis vehicle very clean inside and out including the engine. The mechanic got grease all over the steering wheel and on the floor mats and engine cover he didn't replace it back properly and ,blasted the a/c then didn't turn it off when exiting the vehicle, they did a maixtenance check that was not needed nor asked for and gave him an estimate for work needed that was bogus because all the items that were said needed attention had already been done he only needed a wheel alignment . he is very disappointed with the service. we thought that Firestone would be the best place to take his vehicle too but they need to vamp up their customer service. unacceptable customer care

The guys are awesome. They helped us out with a flat tire. I recommend this shop for your tire care.read more

My rental car company sent me here and everyone was great! Everyone I interacted with was friendly…read moreand helpful. My tire pressure issue was handled fast and the overall experience was fantastic.

Let's face it. Finding out that you have a flat tire is like an emergency trip to the dentist…read more Well, we had a lot of places to go and things to see on our first beautiful day in weeks, and the wifey and I were hot to get the day going. We were going to a baseball game at The Longtime and to see a concert of Ryan Bingham, a country star who also threw down some George Thouroughgood and Delaware Destroyers for good measure. It was also bring your dog to the ballpark for a race in the seventh inning. The umpire out there is treated close to a god, which is unheard of among baseball guys. If you ever need an umpire, I can refer this one to you. I don't think he missed a call and on account of the fact he is exceedingly handsome, (my wife's words, not mine) the girlies couldn't stop talking about him! Back to the tire. I packed all the things I needed - a small cooler of Dr. Pepper and my hat. My wife packed what she needed. The make-up, the blush, the hair brush, the perfume, the hair ties, her I-Pad, two changes of clothes, a pair of dice, her small elegant night time purse and her larger daytime purse, and a mid-afternoon purse, complete with two breakfast bars, an extra emergency fold-out map of the United States in case we ever lose our GPS systems, two pairs of shoes, A Mrs. Potato Head (missing one arm) and an earthquake survival kit. It was only then that we realized our back-right tire was flat. My wife thought the car would ride better if we fixed the situation by flattening all of the ties for an even ride. I thought about that for about 1/16ths of a second and knew right away what to do. I got my can of fix-a-flat which turned out to be "fix a big fat lie" and my situation grew desperate. My next step ws to reach to the God of Tires, Desperatos, and just then I saw my trusty and far more handier neighbor next door. He put an air compressor to the tire and it blew right back up. But it was hissing like a rattler in the desert that had come upon a mongoose. We had limited time to save the day, and to get our tire over to Discount Tires in Kyle Texas where it could be given last rites by hospice and a new one could be born. The situation grew even worse because Discount is closed on the Lord's Day and we wouldn't be back from the concert until after they closed. This would entail us ubering from kingdom-come and with my wife having half the house with her, this was going to be a real challenge. But with our tire wheezing through its final breaths, there were no other options. Many people like us were already there, each having lived through their own shocking and sad stories as the tire mortician was getting ready to take them to the tire graveyard/recycling center. Our tire, as it turns out, had a razor blade imbedded within. (that tire hangs out with a rough crowd) We made complicated arrangements for my wife's son to go to the Discount Tires on I-35 in Kyle and pick up the car before 5. In this way, he could leave his beat-up work truck there and we'd Uber back to Buda after a long day of hooting and hollerin', we would Uber home to see our car there, along with my step-son. Surprise Surprise! A young man that should immediately meet my daughter, came out and said, "hey, if you wanna wait, I can get it done in 15 minutes!" (I think his name was Kelly, but I am bad with names) And - BETTER STILL! The tire that passed away was 100% covered so that my out the door cost was $28 and a NEW TIRE! We got our car THAT FAST. Discount Tires may have a Discount Name but it is anything BUT Discount in Service. In fact, I would say the philosophy of their manager, Justin, is to offer ELITE tire service, but with a DISCOUNT price. Maybe you should change your name to ELITE-DISCOUNT TIRE SERVICE. I would like to commend the staff of this place as everyone - although young - were professional and polished. I'll come back to get my front two tires replaced! My wife wants to learn how to rotate tires, which if you ask me, makes her even hotter than she already is. But - THE BEST SERVICE at any place in Austin, bar-none. I would bring my car here just to admire all the other cars who get new tires, THAT'S how good this place is!

I had some communication issues in the beginning, working with Mike- for a few mins they didn't…read moreseem to know where my car was! Very SCARY! However, the issues were eventually resolved. I had to go back a couple times, but now I have new tires and I am a happy camper. Everyone at Expert Tire was nice and professional. Mike even apologized to me for the initial communication error, which I really appreciated. I recommend them but will say that you may have to call a few times to get the answers you need from their mechanics.

I always leave with a smile and a feeling of satisfaction after doing business with these guys…read more Mike and Gary? (i think that's his name) are always kind, honest, knowledgeable and down right funny. I usually get my oil changed there and just recently got a whole new batch of tires. I have never had any issues. Except a minor one, my windshield wiper fluid was not working and had not spit fluid out since about 2 oil changes ago so i asked them to look into it. Just a hose disconnected:) fixed in a jiffy! I've asked them many a tedious question and always get a straight honest answer. Never once have they tried to sell me something I didn't need. I commute 120 miles a day for work so they see quite a bit of me and I am pleased every time! My car seems happy too!

My car broke down on the toll road near Austin as I was heading home to Oklahoma. I gave up on AAA…read moreafter waiting 3 hours, they kept telling me they were having difficulty finding someone. In Austin? Really? I gave up and got on Yelp searching for a towing company. Henry's was ranked number one and I totally agree. He arrived within 5 minutes to load my car and take it to the repair shop I found. He was as upset as I that I had waited 3 hours with no service from AAA. I have a neurological disease and had my service dog with me as well. Henry knows people, and made calls as we drove to the repair shop. Within 10 minutes he had arranged for AAA to pay his towing fee for me. There are few honest men who do business the old fashioned way with integrity, empathy and where their word is their bond. Henry is one of those few good businessmen. Call him!!!

Henry was great, fast, and professional! After waiting for two hours for AAA, we decided we should…read morecontact a local towing company. Henry was there within 10 minutes and got my son's truck towed and could not have been nicer.

Happy Dads Tires worked with me in finding the right tires for my Jeep. Very friendly staff that…read morewere quick and eager to answer question. They also were able to make a last minute house call which avoided taking my vehicle into the tire shop. Great service and quality work. Would recommend them 10/10.

I was coming home from dinner when my TPMS alerted me that my tire was at 11psi and rapidly losing…read moreair. It was 8pm and most tire shops were closed. After calling AAA and finding out they don't plug/patch tires, I found Angel's company via a Google Maps search of my area. I called him and let him know of the issue and he said he'd be there within a half hour. Not only was he at my location within a half hour, the tire was patched, back on my car, and I was on my way home within that half hour! He's extremely professional, personable, and took great care of my car in my time of need. Highly recommend his services.

Josh the Am was so nice and friendly! Explained to me everything about my oil and how to take care…read moreof my truck ! Definitely recommend coming for oil changes

VERY dishonest people!…read more I got an oil change here just a couple of months ago, and this week my SUV started making a grinding noise and the oil light came on. I was 500 miles BELOW the level that was on my sticker indicating it was time for an oil change, and one MONTH before the date. Like a fool, I went back to the same place, thinking they could tell me what happened. They told me nothing was wrong and that maybe my vehicle just uses oil faster because it's older. When I got suspicious is when they said they could just top off the oil, but they'd had to charge me for it. Ah! Now I get it! They didn't fully fill the oil last time, which is why I was in need of additional oil WAY earlier than should have been necessary. In addition to this, the wait was over an hour...in the middle of the day...on a weekday. The only reason people are paying premium prices here is for FAST service. If it's not going to be fast, then what is the point?