Stopped for fuel and to use the restroom. $3.19/gallon for regular. Strange how much gas prices can…read morechange in 2 1/2hrs. The gas station was tidy. There was a man cleaning the men's room when we stopped soy husband had a squeaky clean place to be. Unfortunately for me ours needed a little more attention. Don't know if he was just waiting since there was a line. I can only hope. The staff was kind and the facility was an easy in and out onto aaon road..

Don Boehme is gre to work with! we have just purchased our 7 cars and our son has bought one. He…read morehas never given up, and has been able to help us each time. life long customers here! We will always tell out friends and family to go see Don and Mike Anderson for any auto purchase!

My family and I were on a family road trip and broke down in Rochester. I called at 4 on a Monday…read moreafternoon. I Described the problem and the service manager told me to bring it in first thing in the morning. They worked me in that morning and had me back on our vacation by 11 a.m. I am really touched by their commitment and generosity. Their repair to the coolant system has held up well. I'm happy to recommend the service department.

Great service for a reasonable price. Reliable and trustworthy mechanics who won't overcharge or…read moreadd unnecessary services.

Toe in go. Bad service. Disrespectful, more than likely will damage your vehicle and blame you for…read morethe damage. Small minded small town service.

I bought a new vehicle from Shepherds through their internet sales group. Wow what an incredible…read moreexperience! Everything was first rate. One of the easiest buying experiences I have ever had. In addition I had some aftermarket installs done and the Parts Manager kept me informed daily during the process. Must be the small town service because these guys really understand customer service! I'll be back for my next vehicle!!!!!!!!!!!!

They're a typical car dealership. They charge a arm and a leg for everything so I wouldn't take any…read morecar there unless I bought from them and the problem fell under the warranty.

Excellent service! We were in a pinch needing tires, and they went above and beyond to help us! We…read morecouldn't recommend them enough. Super friendly and helpful!

I had some expensive tires on a new car that wore out TOO fast. Jack went out of his way and…read moreworked directly with Goodyear on a treadwear warranty claim that literally saved me $200 per tire -Eagle F1 Asymmetric 5 (M&S) 255 40 R20. While this was the first time that I've done business with Jack, it will not be the last! It's always good to find an entrepreneur that treats customers with courtesy and respect (even new ones). Jack's auto service shop is clean and he also sells GE appliances in the store front. Jack's father started the business in 1953. I highly recommend doing business with Jack at Oswalt-Thomas.

Always takes care of our needs. We use the washer and dryer at the salon all day every day at the…read moresalon. Have only had them serviced twice and they were right on it.

Durango was taken in to be fixed for defrost. Mechanic claimed they couldn't fix because part was…read moreobsolete and they tried "everywhere" to find part. We found part 20 miles away and gave to them to fix (they had already charged us $100 to look at car and come to that useless conclusion which should have told us to NOT go back. Took Durango back where they installed part but never checked to see if heat is blowing out. Now we have no heat in Durango and mechanic refuses to make it right--did I mention the heat worked before we took it in???? Would definitely NOT recommend this place!!!!

Recently purchased a jeep and couldn't have asked for a better group to work with. Came down from…read moreGrand Rapids and had some issues with my bank, these guys were patient, helpful, and worked with me to get me on the road. They are the real deal, great people, and I wouldnt hesitate to work with them again.

John, Aaron, Brent and Brooke are the absolute best. I had a repair that needed completed to my…read more2019 Lincoln, other Ford / Lincoln dealerships in the area could not do the work or would not do the work and John and his service team went above and beyond to get my vehicle in and get my vehicle repaired correctly. So appreciative of all of their efforts and would definitely recommend John, Aaron and the Team at Rochester Ford for your next new or used vehicle or service needs. Thank you Rochester Ford.

I bought my very first car from a dealership! After walking out the door, I felt silly for being so…read morenervous. The service was fantastic and everyone was very patient and willing to work around my schedule in order to help me out. Thank you John and everyone else at Rochester Ford Lincoln. I'm very excited!