As a returning customer, I expected a much better experience from Twin Falls Chevrolet when…read morepurchasing my second vehicle--a 2025 Tahoe. Unfortunately, this purchase was filled with frustration from start to finish. My wife and I repeatedly told our salesperson, Jarrell, that we only wanted our financing submitted through Idaho Central Credit Union. We even have text messages confirming that request. During the process, the dealership repeatedly claimed my wife's credit was locked. We called Experian in front of the salesperson, and they confirmed her credit profile was not locked and again with the financing person Christian. It was eventually discovered that the dealership had been submitting her application under the wrong last name. Despite being assured everything would go through ICCU, we later learned our credit had been run through a different financial institution without our approval. We also experienced poor communication, long wait times, and had to remind the finance department that we were not putting any money down after already discussing it beforehand. To make matters worse, just one week after purchasing a "lightly used" Tahoe, the check engine light came on and the vehicle went into reduced-power mode while driving. The dealership cleared the codes, and the vehicle has been operating normally since, but it's disappointing to experience a major issue on a barely used vehicle. I spoke with management before leaving and shared my concerns in hopes they would improve their processes. Unfortunately, this experience has cost Twin Falls Chevrolet a loyal customer. I will not be purchasing another vehicle from this dealership and cannot recommend them based on my experience.

I was looking to buy a new ride private party, and had the Chevy team do a pre purchase inspection…read more They helped me find a few issues to keep in mind before making the purchase. After finalizing buying my 20 year old Yukon, Dave helped keep me updated as the tech was fixing some leaks and got my car back to me quickly and for a great price.

I got new tires through them, and they were exceptionally fast and the service was great.read more

Great guys! Knowledgeable great customer service and price . Ordered my new step up bar 2 days…read moreago. Parts came in and are now installed !! Thrilled

Car Quest auto parts helped us solve a problem the auto shops in three locations didn't fix. We are…read moreso thankful for the knowledge the staff here provided. Makes out travels that much easier. Recommend.

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

This store was very friendly and helpful. They were able to recover a battery for me that a…read morecompetitor said was dead beyond charging. They even kept my battery over night and loaded for me when I picked it up. All for free.

Excellent Service and advice. Went above and beyond, exchanged my parts with no hassle and helped…read morewith correctly diagnosing the problem with my car.

I needed an alignment done on a focus st I had put coilovers on. These guys let me know about…read moreissues I had with the control arms that would affect the alignment if done. They repaired the issues very quickly and had my car back to me within a day. Brought my wives escape in for an alignment and these guys once again nailed it with quality customer service and quality workmanship had her car done in no time. Brought my truck in for rear end issues I thought it had. Turns out it was fine but had other issues they gave me an estimate on repairs and look forward to bringing my truck back to have it repaired. These guys rock and I highly recommend them to anyone needing work done.

WOW! We came in after a car accident for emergency repairs so we could continue driving to…read moreCalifornia. Jeff and Robert were so helpful. They had a great attitude and were so kind. Jeff took lots of measurements so that we were confident in the before and after. We walked through the vehicle together and were able to take lots of pictures for insurance. HIGHLY RECOMMEND this shop. Great service and excellent work.

Most of their reviews and likes on FB are from Logan's (owner/manager) friends. IF they have…read moreserviced you positively, we are happy for you. We were talking to Shasta who seemed quite nice. She was at a loss and seemed so frazzled and overwhelmed that she didn't have knowledge our a/c questions. There are many mechanics in town no lying on their FB page. Nearly ALL the reviews we checked were all the owner's friends. They never called us back after she hung up. We left a kind voice message on the phone. On their FB page. Regardless that this is a business, you do not treat people like this. We are very disappointed :(. DON'T GO HERE!!!!!!!

My son took his truck to another "name brand" auto repair place and was quoted many hundreds of…read moredollars to get his AC working. Took it to Addicted to auto and $110 later it was working fine. Just needed a charge. Still working great months later. The other company stated it needed all kinds of work. Do yourself a favor and try them before spending the extra dough.

Went to Napa tonight to buy a 30# can of freon. Bought it there several times in the past couple of…read moreyears. I have an EPA license on file with Napa that has to do with the company I do work for, and I own my own appliance repair business. I was told I couldn't pay cash to buy freon with the company I'm on file with. Then I was told I couldn't pay cash at all for freon! WHAT? I have to have a credit line with Napa to buy freon! Does this sound real strange to anyone else out there?

Better quality and wider offering of in stock parts than other chains. Most likely my first choice…read morestop for auto parts if I'm not getting them from the dealer.