I recently had them install new calipers brake pads and rotors on my truck and now less than five…read morethousand miles after going back twice to have them look at what they did wrong I'm due for new rotors calipers and pads!!!

From the owner: Our mechanics have more than 20 years of experience, and we're committed to offering fast, prompt…read moreservice. As a locally owned and operated shop, we value each of our customers and want to build lasting and trusting relationships with them. If you retain our services, yoll receive a free estimate so that you can understand the scope of the job. From there, we'll use only durable parts that can ensure long-lasting repairs.

I am a customer but today they went above and beyond for me. By tire I noticed was low and I am…read moreleaving town and wanted to make sure nothing was wrong. I drove up went in explained my situation the tech came out looked at the tire said you have a nail in your tire. He immediately took the car in the shop worked me in immediately and fixed it for free. Not sure what the tech's name is but he was great and also Jordan I think that's his name both have great customer service skills. We need more people like them. That's why I continue to do business at your shop. Keep up the good work..

Did my oil change and fixed my a/c. Took good care of my car and me. The staff makes sure you have…read moretransportation to and from the shop. They were quick and reliable for a good price.

The service is quick, bit they don't vacuum out the car or run it through the car wash as it is…read moreshut down. For the price of the oil change, I would have expected the "extra touch" from other places that I have been to!!!

They cross threaded the oil filter on my car and when i called them they denied any responsibility…read morefor the mistake

Staff were knowledgeable and polite. We were in and out in no time. They asked about other items…read moreI may want to replace but did not pressure me into buying anything. I hate that! No complaints on the price either. Have paid more for the same thing elsewhere and not been pleased. I will be going back for my next oil change!

I took my vehicle in to Grand Forks Jiffy Lube for an oil change three weeks ago. Afterwards, I…read morenoticed oil spots on both my garage floor and on my driveway. I initially assumed the oil resulted from the Jiffy Lube personnel not completely wiping off the frame below the oil filter, where old oil could have remained. When the (fresh) oil spots continued after 3 weeks, I crawled under the vehicle and found that the oil plug was loose and could be turned with my fingers! There was fresh oil on the oil pan as well. I grabbed my wrench, tightened the plug and went to Jiffy Lube to complain. They said, since I broke their blue seal on the oil plug, they could do nothing for me, and they implied that "I could have loosened the plug myself and let some oil out". They were rude and condescending, and apparently didn't believe that I would go to all the trouble to put on dirty clothes, run the vehicle up my own ramps at home, ascertain what the problem was, and then take the time to drive back to their establishment and complain about this terrible service. I told them that I would never come back again because I wouldn't trust them to do the job right. Their failure to properly tighten the plug could've resulted in damage to my engine!

John is the best manager ever. Very efficient service. All the employees made fantastic…read morerecommendations. And they have the best prices in town. I am highly satisfied with my experience here. Will be returning.

After having my oil changed at the Valvoline in Grand Forks, everything seemed fine for a little…read morewhile. Then, while driving north on 29, the oil plug fell out. When I noticed blue smoke out the back of my car, I pulled over, but it was too late. The engine couldn't be started again. Valvoline has denied any responsibility. They say too much time elapsed. However, they were the last ones to touch the plug. No one else had been near it. Further, I recently learned that someone else in my community noticed oil on their driveway within a day of their oil change, but Valvoline has denied responsibility for that one as well. DO NOT trust the Valvoline in Grand Forks, North Dakota.

Place was great for me, had an issue with my blower motor and they got it ordered and fixed way…read morefaster than going to a dealership, the workers were great and id definitely recommend going for best pricing. 10/10

My mother-in-law recently had a very bad experience with another local car shop in town. The local…read moreshop completely tore the car about and was unable to fix the issue, they sent i to thunder rays to repaire problem. Thunder rays was very courteous the whole time and worked as quick as possible to correct the issue. Thunder rays even went out of their way to talk to the other repair shop to get them to foot the bill for the issues they created when they tried to fix the car in the first place. Saved her from having to pay a potentially enormous bill, saved alot of money! Will absolutely be returning and will tell others to come here with any vehicle issues!

On a recommendation from my brother, I made an appointment with Firestone after getting a quote for…read morepower steering problems at Tire One in Grand Forks that I felt was a little excessive. I had always thought that Firestone was strictly a tire place, but I took his advice and got a second quote there. my experience with auto repair, most likely due to the fact that I am female, has been negative, I am quite sure that when they see me coming, they assume I am a moron and will take their word for anything. This was absolutely the opposite when I went to Firestone. I was treated with respect and as a customer, NOT a gender. They quoted me a price a third of the price that TiresOne did, even though the work that needed to be done was the same. TiresOne included a lot of extra parts, extra time for repairs, etc..as well as talked to me as though I was an idiot. Even though at Firestone they encountered problems with my repair, they stuck to the price the quoted me to the penny. Firestone will always be my go-to auto repair shop. It is somewhere that you can be sure the stereotype of dishonest mechanics ends and quality auto care by qualified and caring technicians begins.

The guys at Firestone were super nice and considerate even when giving me bad news. These guys are…read moreso awesome