Had problem in the past never addressed however to be fair gave them another chance and service,…read moreprice and quality was great. Thank you.

I use grease monkey frequently. They are always super friendly and always call before doing…read moreanything extra. I've been going to them for the past 5 years and they've always done a good job

Way over priced - double what it should be in Terre Haute and speed isn't always safe. I wish my…read moreson would have just waited and AI would have gotten my car into Don's service center.

I arrived at the Take 5 store on Lafayette Ave. in Terre Haute, IN at 6:55AM on Monday, 8/14/23…read more There were no lights on in the store, so I assumed no employees were on site yet. At 7:06AM, the employee arrived, opened the store and directed me inside at 7:12AM. My oil change was completed, and I pulled out at 7:29AM. The oil change went fine, with the exception of 2 issues- one minor and one a little more serious. Minor issue (or more accurately, a minor inconvenience): the last 2 times I was at Take 5 (7/6/23), the technicians told me that they were going to enter my veteran status in the computer, so the discount would automatically apply. This didn't happen so today's technician required me to present my retired military ID card in order to receive the discount. Again, not a big deal and I don't feel entitled but any available discount on a $100 oil change for a 2019 Toyota Camry is pretty important. 2nd issue: when the technician completed my oil change (full disclosure: I didn't realize this until I had already left the shop), prior to leaving the shop, he didn't have me start my car so he could check for leaks. Not the world's biggest problem because I checked for leaks myself, but there are likely customers who are either physically unable to confirm no leaks or who don't know how to. Typically, I get great service at Take 5 and I will continue to go there because of (1) the normally great customer service, and (2) the close proximity to my residence. I am a District Manager in the food service industry, so I fully understand the current staffing challenges that many businesses face. Having worked in a quick lube store in my previous life, I understand how tough it can be for 1 employee to run the store. The technician (Dquon) wasn't wearing a uniform shirt, so I had to get his name from the receipt. He was efficient but clearly was suffering from the "Monday morning blues". As a senior manager, I have spent a lot of time helping my junior managers and associates do their jobs when staffing was an issue. I don't know if Dquon is the store manager and if not, it probably would have been a good idea for the manager to be on-site to ensure the store opened on time and that customer service expectations are met. I will continue to be a loyal Take 5 customer.

Awesome customer service once again! I was on my lunch break and kept hearing a noise from under…read morethe vehicle. I called the shop and Rourke was able to get me on the schedule quickly. The team found the issue, made the repair & I had my Honda back before the work day was over! I am extremely appreciative of the quality of service provided, but the friendly and respectful treatment is the reason I continue to bring my vehicles to Finzels Master Tech. BTW ... Rourke is the best!

These crooks said I needed new brakes all around.I just put new brakes all around 2,000 miles…read morebefore They worked fine.Theg replaced them and I said let me see old parts.Nope sent away to recycle.Then the front parts all rusted,this place is crooked.Cad problems we rip you off.Ztay away from this place get to sir Thomas where they are honest ,great people Car problems and they fix them honestly.Crooks at finzels.Con jobs.stay aWay.people talking about them on TV must be getting paid.

very very expensive compared to other places I've gone. they were nice enough (that's why I didn't…read moregive 1 star). got an oil change and new wipers. They tried to get me to have other things done to get more money out of me. The wiper just flew off while my daughter was driving. Oil change was fine as far as I know. Fairly quick. Their bathroom was disgusting. trash overflowing and dead cockroach on the floor. Do better.

Went to Firestone to have a brake issue diagnosed and repaired. This was done quickly and expertly…read more While the cost was higher than I would have hoped, it was resolved on the first visit. I'd recommend this shop!!

I came in there, told them I needed a oil flush. They did not offer that service, they said I…read morewould be fine with only an oil change. All this on camera. My car threw 2 rods because of they're bad service. The district manager looked at my car that was parked at my mom's house while I was at work. He disrespected her, lied to her, then called me very unfriendly and lied. My mom is in her 60s. He did not have the balls to talk to me in person. Do not give this company your business. He even told me there were problems in terre haute, IN locations. Not even the respect to make things right.

Very poor service. Informed me they did things that were not done. I do not recommend this business.read more

This place is ok. I have been getting my oil changed here regularly for about ten years!read more

Pretty fast (30min) and reasonably priced. Clean lobby. They tried to upsell me but I didn't fall…read morefor it. I like how I can make an appointment.

We bought a used Infiniti QX80 from Dorsett and the sales team was great to work with, even more,…read morethey have been super helpful and responsive after the sale with my questions. I hear the owner is very involved with the business and it shows. I'd buy another vehicle from Dorsett for sure.

I bought a car from Dorsett them that was in the shop most of the 1st month I had it. . The first…read moreday I had it, I had to put in The shop for repair! I have had it now for two years and had had 3 transmission clutches replaced and now I have another transmission problem. I traded in my car that was paid off to have a newer more dependable car. I am so disappointed. The car only has 63,000, it had 20,000 mi when I first got it. I feel like they sold me a lemon. Now I cant even trade it in because I owe more than it's worth! Im so disappointed!

Tried two times to just get a tire patched. Both times told wait was an hour and after two…read moreHours, still nothing and no follow up.

Took my car here for breaks. All four brand new with roaters. When I got it back my breaks squeal…read morelike they are old/used and they were not right, I had to step on the break hard to come to a stop. I took it back told them my issue they guy said it was normal for new breaks? What? They said they would scuff the pads so they don't squeal and check for air. Picked it back up the second time and they still squeal and are still terrible breaks. Front check out guys are friendly but I hate I paid all that money for a poorly done job. When I go through drive throughs you can hear my breaks squealing. Wish I had a bummer sticker that said yes that noise is my car and yes these breaks are new got them at Bell Tire for an advertisement of where not to go. Gave it two stars for the nice guys at check out.