Repeatedly received friendly, timely, and reliable service after multiple years…read more I have worked with nearly a dozen different employees over time, and all of them have been polite and respectful to both me and my wife. I have never been pressured to do any service I did not explicitly ask for, and they always offer their coupons and discounts (rather than charge more to customers who don't know about deals).

Simple problems apparently require another person who wasn't there for another hour for an…read moreinspection... will not be going back

Got an oil change. They put my original airfilter back as it did not need to be replaced. It was…read moreput in backwards and the housing was not secured leading to over 800.00 worth of repairs. The one manager stated he would call the shop mycar was at and they would pay instead he called asking for them to email him saying take 5 wasn't at fault and I was. The shop declined to do so. I have since been ignored and blown off. I do not recommend them.

I arrived and got in immediately. Staff were extremely friendly and started my oil change right…read moreaway. I needed to have my radiator fluid flushed and they handled that quickly and efficiently. They offer a military discount which helped! I did need my cabin air filter replaced and they showed me how bad it was, unfortunately they didn't have the one for my car but said if I brought one back they'd install it for me. The price was very cost effective as I would've paid an extreme amount going to the dealership. I was really impressed and happy with the services received and I will be back!

I've been going to Ed's for over 10yrs and everytime leave totally satisfied. Brad is awesome in…read moremaking everything done at Ed's a smooth and comfortable experience as well as making sure all is top notch before driving off. Invite you to stop by ask for Brad.

From start to finish Brad was so awesome! Very informative... I mean if you dnt want the run around…read moreand or hassle?! Go to Ed's!! Ask for brad... you won't be disappointed!! 10 out 10 recommend i got my window fixed as well as my front brakes!!

Chris & Nick were lifesavers & came right out @ 3am to change a blown-out tire for us to get us…read moreback on the road (after AAA had let us down by making us wait over 4 hrs late at night, without ever showing up). Chris & Nick did the job fast & thoroughly, & were very personable. They worked with me & charged a fair price, certainly earning my future car repair business !!! It's nice to know that there are still some honest, capable mechanics out there to help you, in a time of need

I was nothing but, respectful, transparent, and accountable with the two mechanics, paid to get two…read morecatalytic converters replaced and a transmission housing seal replaced. the catalytic converters was replaced good on the vehicle but, the transmission housing seal wasn't, it continued to leak. I asked about it and it wasn't the same seal that was took off (then why still install it and not tell me at that tiime?) I accepted responsibility for that and ordered the correct seal that was given to me by William. I was quoted $80-$100 for them to replace the seal with the correct one. Seal was ordered, the two came out replaced the incorrect one charged me $100 and it still leaked and had noticeable damage from banging. I communicated that to them, I got no response back for a week, so I requested $50 back since the problem wasn't fixed, still no answer. To make a long story short I took my vehicle to the dealership, I had to replace the seal again and the leak is no more and fixed. still haven't heard or received my $50 I requested from them.

Looking for a place that can inspect my dad's dually ...they accommodated us and got it done!…read more Great service here. Guys were quick and efficient.

Took my truck in to get serviced today & was a top notch experience all around; staff was friendly…read moreand professional - job well done all around!

I went here in November of 2023. After doing the drive from Alaska to North Carolina. My brakes…read morewere doing a grating noise and my steering wheel was shaking when i used the brakes. They say i need new break pads and new calipers. I pay for the service and ask if the steering wheel shaking will stop. I am told that is a separate issue. I leave and the brakes no longer sound like an airplane landing. After a year of the steering wheel being annoying i do some googling, find out it's my rotors. I try a new break place and get my front brake rotors replaced. The steering wheel problem is fixed. Cost less than half of what the calipers did. I'm upset but i check my receipt and calipers were on the rear wheels so i think oh it was unrelated and maybe they just weren't paying attention when i was describing my issues. The reason for this poor review. My rear brakes start squeaking this week and i go in to the same jiffy lube location that replaced my rear breaks less than 2 years and less than 6k miles ago asking if they can check if my break pads are under warranty. The guy at the desk starts saying that they aren't because they don't know how people drive. He refused to check them or the calipers for damage. He then says that if the calipers were damaged it would make a burning smell. So either he is lying to me or the person who told me I needed them replaced lied to me. So either way this company lied to me and i find that unacceptable. I will never be visiting another branch of this business ever again.

Fast, efficient, great service. Provided a great assessment of additional work that could be done…read morewith no pressure to get it done today. Made it a pleasant experience.

I've got my mandatory annual NC safety inspection done, called Fayetteville Auto Service and they…read moretreated me like family. Dave answered my call. I've been to many different auto service and so far, this is where I'm gonna get my oil changes and my brakes serviced. From day one, I'm a fan. Go now if you have any check engine light or something. I'm sure he will lay down the issues and give you an honest opinion. Thanks Dave! Value is awesome.

I didn't see the response as I hadn't realized I made the contact thru here. I usually get Dave by…read morephone directly. He's a great & honest mechanic (over my long life I have only found 2others I would say that about!) I highly recommend his work, honesty & professionalism.

This place is a complete waste of time considering it's on a military base. I SCHEDULED an…read moreappointment just to get a state inspection. My car wasn't touched until an hour later, and I didn't even get the service completed. I'm tired of appointments being treated as walk ins. Don't waste your time here if you have things to do.

DO NOT GO HERE! They will rob you of your money. I should have known not to go to Firestone but it…read morewas close so I did it anyway. They charged me $430 with military discount just to replace my battery. They forgot to let me know that my car was ready and the guy put my car under the wrong name.