I had a great experience while visiting this shop, the technicians are top tier and really know…read moretheir stuff.

terrible place to go would not recommend going there. Stephanie the lady running the shop made me…read morewait forever before getting my vehicle back to get a flat repair. she also talked to me like I was stupid. she also treated her technicia like crap. would not recommend anybody going to this place.

Come for an oil change. They have discounts on their website ( 20 percent off)…read moreI called ahead to ask if they were busy. No wait so perfect Very friendly and quick service. Explained everything I needed to know They have inspections too I I like that I can wait in my car Very good value with the discount

Shelby Valvoline by far worst service I've ever encountered. As a longstanding and loyal valvoline…read morecustomer over the years, sad that the poor experience at once poorly run facility has caused me to never frequent valvoline again

Would not recommend warn them about rust and they still crack your transfer case even though you…read moretold them it has some rust

I've never had any bad service here or felt overcharged. Today I actually got some discounts and…read moreadvice on things that needed to be done. This is the only place I ever take any vehicle I have for oil changes.

Had a battery installed by them in 2021. The battery died and was still under warranty. They said…read morethey could not give me a new battery because my alternator was faulty and they had to replace the alternator. I had the alternator checked out by an experienced mechanic at another location. There was absolutely nothing wrong with it. It only needed the battery. Also when I got the first battery installed they charged me almost $100 to test the old battery, something the other mechanic did for free. Alan W.

The absolute best mechanic shop in town! Hands down the best customer service I've ever had. Got my…read morevehicle in and out quickly. Sent photos as proof of doing a good job. Will be back for a long time.

I brought my vehicle in to be repaired. It was a tempature sensor. But they also discovered I had…read morea bad cell in my battery. They repaired my vehicle in timely manner and make all of the surfaces were treated with Anti-baterical sprays. I appreciate all of the safety precautions they are taking due these uncertain times.

I needed 2 sets of tires for our cars. They had the best prices around when you considered free…read moreinstallation, free alignment, a free oil change coupon, and free lifetime rotation. I made an appointment for both cars at the same time and we walked to Shelby Cafe for lunch. The cars were almost ready when we got back. The waiting room was very nice. They also sweetened the deal more since we got 2 sets at the same time. This will be my tire shop from now on.

Local chain oil change shop. They can do inspections but it needs to be local Cleveland county…read moreresidents because they don't require smog here. Guys are fairly knowledgeable and friendly. The entrance here is to the left side of the building so don't pull straight in. And the exit is steep so if you got a big truck you're flying blind as you can't see the curb/road over your hood as you turn out. Overall a decent oil change shop, yes I'm sure not everyone has had a great experience here but mine has been fine. Oh and they do price match any competitor's coupons or sales so bring those in and you'll get the same deal!

I went to the Strickland Brothers Oil change in Shelby, North Carolina earlier this morning. I had…read morethe best customer service experience ever in the 10 years I've been going to get services done for my vehicles. I would like to shout out and send thanks to Nikki (Catherine) Leineke and Nicholas Benton for doing an amazing job on my full service oil change today. They were both friendly and answered all my questions and did a great job of making recommendations for the overall health of my engine. The shop was very clean and tidy and I was in and out in less than 20 minutes. And to top it off, the price was worth it too! I will be returning for any services I made need in the future. Thank you again!

I bought tires here and I love this place and the customer service is amazing December 2025.read more

These guys are great! We were driving through Shelby when the low-air tire symbol popped up on the…read moredash. We are from Rutherford County but have lived out of state for 40+ years. We simply did not know who to trust to help us out. We pulled into Alray Tire and those guys helped us without hesitating even though they were already very busy. They were friendly, took care of patching the tire and within a half hour we were back on the road. If we should be in the area and need help again, these guys are who we will turn to.

Absolutely my favorite go to for tires, brakes, oil changes and other auto work! They gave me a…read moregreat discount on a great set of tires! They are a really group of guys and I always leave with a smile! Thank you once again for a terrific experience

don't ask for a tow! they charge 200 and my car just at jack in the box also the lady was real…read moredisrespectful and not professional at all

Clint was very knowledgeable and helpful. Very efficient and fast. All employees are very nice and…read moreefficient.

This is the third Take 5 Oil Change shop that I've taken a close look at. There's another review of…read morethis oil change place and their experience was pretty terrible. A lady was charged 144.00 for an oil change? I sense a rip-off. There's signage all over the building but everything short of pricing is displayed. They never answer their phone. I suspect they don't want to disclose their prices until they have you situated in a bay. Great setup for Take 5 Oil Change; not so good for the customer.

Jennifer the store manager needs an award for customer service alone. Not to mention the value in…read morethe services they provide to the customers. This should be a standard at any establishment that claims to serve the public! However, we all know that nowadays most people no longer gave an operating moral compass. Unfortunately a great percentage of people do not care about the way they treat others nor do they care about the value of service they provide. This store does give quality in all areas so top 10 service, highly recommended. The services I requested went above and beyond my expectation, very thorough, accomodating and a pleasure to deal with.

My tire leaked air pressure overnight. I changed it out and put the spare tire on. I went to Mr…read more Tire in Shelby and the technician looked at my tire while it was in the trunk of the car and said he didn't see a leak. I asked him could he spray it and look for a leak. So he took it into the shop and sprayed only the center tread and then looked at me and said he did not see a leak. I asked him are you not gonna spray the whole tire. So he let me spray it and I immediately found the leak. This is terrible service, and he acted like he did not want to make a repair.