Consistently never a fan of this place. Have come here a few times and they seem like it's a bother…read morefor them to do their jobs and talk to anyone who doesn't have the knowledge they do about cars and tires. Came here with what I thought was a hole in my tire to get it plugged, they came back and told me they couldn't find one and seemed agitated that they couldn't charge me for checking it. Took my car to another spot in town and was immediately shown what was clearly a split in my tire and sold me a new tire on the spot for next to nothing! Haven't come back here since then, I hope they've learned to have better customer service since then.

I was on a short trip when one tire indicated very low pressure (5 lbs)…read more I stopped at Forest City tire hoping to get it inflated enough to get me home which was an hour away. I asked for an air hose at one of the bays. The guy working there looked at the tire and quickly saw a jagged piece of glass in the tire. He stopped what he was working on and got an inside patch on my tire in a half hour and I was on my way. I really wasn't expecting much when I stopped but was really happy with the quick and friendly service I got. And at a great price. When I need tires, I will drive the extra distance to get them there.

I'm new to the Forest City area, so still learning the businesses that will be my "go-to" spots…read more You know, those places where you find that you're treated like a real person, instead of just a potential sale. I've had the opportunity to use Broadway Tire Service a couple of times in the last few months, and that's exactly what I've found there. Both, in person and on the phone, I've found friendly service, and time and helpful information. On both visits to the business, Jacob was quick to access the situation, and make recommendations of what was needed. I never felt like he was trying to upsale anything, or try to take advantage of the situation. As a matter of fact, in both instances, we left spending less money than expected. All of that, combined, is what makes loyal return customers, and defines a "go-to" business. And that is Broadway Tire Service.

Jacob and company did a great job on my '19 Toyota Highlander exchanging factory 18" wheels with…read morethe better (IMO) 19" Nightshade rims, including transferring over the tpms sensors and center caps from the old wheels... with the perfect Yokohama tire for it!.. Would give 6 stars but Yelp only Yelps to 5! Not the first time I've been there and won't be the last!

They always go above and beyond to make sure my vehicle is running smoothly and they don't charge…read morean arm and a leg for any services.

Was quoted 270 for a coolant reservoir replacement told em no went to pick it up then it was 180…read more after taxes and all that's ok I guess ‍‍95$ hr charge for something that took 15 minutes is ridiculous and vehicle was left overnight and today I went to change my rear blinker and my jeep tool set is gone no one gets in my vehicle !!!! But really friendly people besides me pushing in the clip it looks great. wanted to get new tire but was scared to be over charged with the 270 being said twice in the voicemail it was no a

Just avoid this place if you can. The cheaper prices aren't worth the multiple trips and phone…read morecalls you'll deal with after you get in and get work done. Came in to get 4 rims swtiched from extras to the tires on my truck... came back twice for their incompetence. Currently sitting here listening to the older guy tell my husband they don't have time to fix the problem and we would have to come back... after he confirmed with the lady working the front desk that we could bring it back in. Just a mess. Will be taking my business to a place with better customer service. Edited to add that Barry's disgusting. Witnessed him touch his granddaughters butt after forcing her into a hug she wanted nothing to do with. Then made some sick comment about watching out for the "little boys"... she had to be about 9/10 years old. BEYOND inappropriate. I left feeling sick. Please don't support this business or this Pedo.

This is a local auto tire repair shop First time coming…read morehere. Had to call the day before and have them order the size tires needed. The girl said they would be there the next day. They sure were! Waiting area was clean. They took the car pretty fast and there were no games played with the price or anything. The owner is involved in all transactions and checks the work after it is done. Highly recommend this place if you need any tires or work done, very reliable and trustworthy place!

This trip started like something out of a comedy -- if that comedy starred two sleep-deprived…read moreparents, a sick dog, and two kids under 10 running like caffeinated squirrels. After a vet visit that tugged on all the heartstrings and a 4-hour drive filled with snacks, questions, and one thousand "Are we there yet?"s, we were running four hours late to our campground reservation. Naturally, because Murphy's Law never takes a day off, 30 minutes before arrival -- bam! -- flat tire. Cue panic. Cue grumpy kids. Cue that feeling of "this is how horror movies start." But then -- cue MAVIS, our real-life roadside heroes. We rolled into Mavis with a tire that was flatter than our energy levels, and within minutes, Nichole and the team had us back on track. They quickly diagnosed the issue -- a bad valve stem -- fixed it with professionalism and care, and most importantly, made sure we were safe. They didn't just patch a tire; they patched a day that was dangerously close to falling apart. So THANK YOU to Nichole and everyone at Mavis. Your kindness, speed, and smiles made a huge difference to a tired family just trying to make it to their vacation. You turned Murphy's Law into a minor speed bump, and for that, we are truly grateful. Highly recommend these folks -- not just for your tires, but for your peace of mind.

I was passing through on my way home to Charlotte when I picked up a piece of metal in one of my…read moretires and the tire was losing pressure. I had not long passed by the store. I looked them up and saw they were closing very soon. I called and they said to come by. They patched my tire and got me back on the road in no time! They were extremely friendly and provided exceptional service! I would definitely recommend!

I am a car person. I love cars. I work on cars. And certainly, I appreciate mechanics and…read moreunderstand the difficulty of their job and all they need to know to be good at it. I am also a very loyal customer. I recently received a quote from the shop I have been using for the last 5 years (as long as I have owned my current car), that seemed somewhat excessive. I did some research and my thoughts were validated. So I did more research and found Cowan Tire and Auto. They had too many stellar reviews for it to be a fluke so I gave them a call and explained my situation. Even though they were slammed (as good shops always are) they said if I could drop the car off they would try to work it in to take a look and give me an estimate. I was prepared to leave it there for 2 days just to get inspected. I got a call at the end of the day with a report on the issues. My mechanic had recommended back brakes, new parking brakes and brake flush and gave a quote that was over $1300. Cowan gave me a quote for HUNDREDS less that also included new front brakes. On top of this, they took the calipers apart to clean and lube them so they did not need to be replaced. AND they did all this work the very next day because the car was already taken apart from the inspection. I am beyond grateful for their honesty, integrity and all around great service. They have earned all my future business as long as I live in the area and I will certainly be shouting about them to anyone looking for help with their car. 6 stars

My first visit to Cowan Tire was for a tune up on my Jeep Wrangler. The staff provided outstanding…read morecustomer service. The waiting area was comfortable with Wi-Fi and coffee. The service team explained their procedures and 30 point inspection. A couple of hours later, my Jeep was ready to go. Based on this visit, I am working to schedule my Jeep Grand Cherokee for transmission service.

Evacuated from Florida due to a hurricane. On our way up our tire blew. Had our tire size and…read moredecently price! They had it done with in minutes! Very impressed!

Bought a set of 4. One had multiple pinholes. Owner says "they're used tires. No warranty ". Buyer…read morebeware. Check your own tires before you buy them. They do not check to see if they are good or not.

Shout out to the auto technicians at Walmart in Forest City, NC. (Especially Aaron and Reese)…read moreMy tire lost air pressure when the temperature dropped a few weeks ago and they put air in it. Then Tuesday it happened again, but this time discovered that it had a roofing nail in it and because it was in the sidewall it couldn't be repaired. First I went to the Chevy dealership, since this is where I got my tires before and I thought I had the roadside tire protection (not the case), so they gave me a quote to order a tire ($190.xx). I called Walmart, they had the same tire in stock, took less than half an hour from the time I checked in to when it was ready to be picked up, and it was a lot cheaper too ($141). was super helpful.

I went for the first time today, and it was great! I was treated with respect, and got to get…read moregroceries at the same time while they worked on it. They said it would take 25 minutes, and they finished in 8 minutes! I was shocked when I found out! Things worked out for me. I would recommend here if nowhere else is convenient to go to in order to get the job done.