Service was polite, professional, and thorough. Without my even asking, one of the gentlemen…read morechecked (and inflated!) my tires, checked my belt, topped off my power steering and wiper fluid, and checked my radiator fluid. Before I drove off, they reminded me that if I just want my fluids or my air checked, I can drive in anytime; they offer those services for no charge. What I really liked was the fact that the two employees spoke to each other respectfully and professionally, confirming information and working as a team, not like a couple of poker buddies who happen to work together, yelling across the room. Like I said, professional. They also took the time to wish me a safe ride home since an ice storm was beginning.

Needed an oil change and was far from home and i only use the Pennzoil franchises, i loyally weird…read morelike that. Guys were good and quick, didn't pressure me to extras that i didn't need. Gave me what i wanted quickly and nicely and even had a $10 discount for new customers...lucky me

These mfs slow asl. Take 40 minutes on one get a oil change these mfs need a Red Bull, some coffee…read morea perc or sum. this shit took so long I could of look d the shit up on YouTube and did it myself in half the time.

Quick service, kind, courteous, and knowledgeable. I will be coming back again. Their prices were…read moregood especially with a coupon I found online.

My tire started spewing air while I was across the street from this business. My mom got into…read morecontact with this business and within 2 minutes, Joel (someone employed with this business), showed up and handled my problem. He took the time to explain everything that was happening with my tire and ran back over and tried to fix my tire as well. It was determined that I needed a new tire and Joel put my spare on for me. He was extremely kind and helped me to settle down and pointed me in the correct direction on what to do next. He would not accept any payment and he was simply doing this out of the kindness of his heart. I'm still in my teens and I was worried because I had never had this sort of thing happen in a busy area before. He went above and beyond when he didn't have to and it was refreshing to see his kindness. I recommend this establishment and especially Joel's expertise to anyone. He is a stand up guy.

From the owner: We specialize in quick drive thru services, like oil changes, headlight, battery and fluid changes…read morewhile you wait in the comfort of your own car.

Took my van in for a front end alignment, they worked on twice and it is worse than when I took it…read morein, and then they call you hours after they are done

My son's car blew out a tire last week, and the tow truck driver was supposed to drop his car at…read moreBelle Tire. He had just had his tires replaced about 3 months prior at Belle Tire. Somehow, it wound up at Firestone. When he called on his car, they hooked him up with two cheap replacement tires. My son has AWD, so they can't just replace one tire. Anyway, they also took it upon themselves to do a complete auto check. And they told my son that his car had NO oil! .... And that the power steering fluid was low.... And that the brake fluid was low.... Etc. Funny, since the oil was changed the prior month at our mechanic of more than 20 years. At that time, our mechanic completely redid the brakes, changing out a master cylinder. That mechanic has also done major work to the car, and they gave it the a-okay that prior month. Also funny, since Tuffy Auto, right down the street from Firestone had just replaced the drive shaft and a portion of the exhaust system just a week or two prior, and they did a complete fluid check on the vehicle at that time. All of the fluids were fine! This operation is SHADY!!! When my son decided to forgo auto work by this company, the person behind the counter said to him "I hope you have a quart of oil." I truly believe they drained my son's car of oil!! Thankfully, he only needed to drive around the corner for service. He took the vehicle back to Tuffy, where the auto technicians there were baffled that there was NO OIL in my son's vehicle! It made absolutely no sense to them, since they just saw the vehicle and the fluid levels were good. They looked the car over, and there was no damage or leak, and the car was NOT burning oil. They performed another oil change on the vehicle. They also checked all the other fluid levels and found them to be good...NOT low as the people at Firestone reported. Since the visit to Tuffy, we have also had the car into our family mechanic. They have also verified that all fluid levels are good. There was NO reason for the motor to suddenly have no oil. I would NEVER trust my vehicle to Firestone on Bay Road. Companies like this one are the reason auto companies have a bad reputation!

Really fast and quality. Always open and able to be able to get in. Love that it is a local businessread more

This is THE BEST place to get your oil changed hands down! I always went to Fast Eddie's... but not…read moreafter my experience at this fine establishment! They were so friendly, they listened, they were personable, and most importantly we were in and out of there within 15 minutes of pulling in the parking lot. They told us many times that we are welcome to come in whenever we need in between our oil changes for topping of ALL fluids in our vehicle and for tire inflation. They said: "Before a trip, stop in and see us! Free of charge! Or any other time you need fluids or air in your tires! For free!" They even gave my dog a treat after seeing her in the car and their own shop dog was roaming the garage and just sweet as can be. I just love the vibe of this place. Wonderful, genuine, stand up people. You won't be dissapointed if you do business with Shields Quick Lube!

My daughter, a SVSU student, is over 100 miles away. When she had car trouble, someone recommended…read moreBest. I'm glad they did. Best offers student discounts and doesn't try to add on extra repairs like the chain shops do. Best just fixed the (old) car again and I'm so happy they are there for students far from home and their dads. Having Lowell Cramer on the job meant my daughter was being treated right! Thanks Best!!

Their name says it all The Best. I have a college student at SVSU and has needed several auto…read morerepairs and regular service. Lowell has ALWAYS BEEN HONEST AND WITH TIMELY SERVICE. IT is a great feeling knowing my daughter has a reliable, trustworthy and well priced auto repair near school. Thanks Lowell

Needed service on a Friday afternoon but was getting turned away at other repair shops. Called…read moreTuffy Bay Rd and they said we are very busy but come in and we'll see if we can help you. Well they did fix it and I'm on my way again. Thank you so much!

Great service!! Very nice did a patch for my tire and they got us in and out! Would recommend them!read more

Great all around experience at Firestone. I could easily make an appointment online, I showed up,…read morethey even got me in a few minutes early and got me on my way in no time.

i stopped at firestone on state street at 610pm and the were great they fixed my tire very fast and…read morethey were friendly polite and easy to talk with.If you are looking for a service garage you would do good to check out these guys they are very profession and through and there genuine nice guys who do great work at a really reasonable price.They get 5 stars from me for sure.

Always fast and efficient. Prices aren't bad at all either. Definitely will continue getting tires…read moreand oil changed here.

I had a problem with a tire and they did this float test to see if there was a hole in it. I…read morepersonally felt like they went above and beyond. I feel terrible. I cannot remember the name of the guy who helped me, but he was so nice and informative. Put my spare tire in a bag in the trunk carried it there just felt the service was great.

The service was great, my only negative is you had to wait in line along time to be served. The…read morequality is great when purchasing tires. They give you a warranty which is wonderful.. the value of the tires are good..for the price overall I give them about a 9.5