I needed tires, the dealer was talking 1000. for 4 tires. warren did me for 500. and guarantee…read more The front store employees were very helpful.

I had a leak in my tire, sales person said it was on the edge of the tire wall and couldnt be…read morepatched. Told me I needed a new tire and alignment for an estimated $700+. I declined and then sought a 2nd opinion at Adirondack Tire. They looked at it and enasily patched the tire for all of $17! $700 versus $17 ! What a rip off scam this Warren Tire !

My car has been making intermittent brake-related noise for the past six months or so. I took it to…read moremy "regular" shop over and over and they would make adjustments or change parts but the noise never went away. Thankfully, after the first visit they did it all for free. Lately, the noise has come back with a vengeance so I came here on my friend's recommendation. I knew it was from the rear axle but couldn't pin point it any more than that. We set up an appointment and I showed up on time. Literally as I was walking in the manager, Joe, was discussing a rear brake drum problem and the quote was eye-popping. I was scared as I figured my job would be the exact same. But, they took my car for a spin anyway and heard no noise. Truth be told, it was acting perfectly this morning. While I waited an hour, the manager left the store to run to Latham for parts and I was literally alone in the waiting room for 25 minutes. I could hear an employee in the garage complaining how he hated doing brake jobs, though later found out it was his day off. The language was colorful enough for Crayola. They took me in the back and showed me my brake drums and there were no signs of warping, rubbing, wear, or other problems. They suggested an inexpensive clean/lube which I agreed to. I mean, the brakes weren't making noise and I wasn't looking to pay a fortune to have everything replaced. As it turns out, Joe gave me a written estimate for a complete replacement of the rear brakes should it ever need it and the quote was extremely reasonable. This place has a 2.5 star average on Yelp, and I can see why. Either your experience is really good or really bad. Had I paid the quote I heard on the phone then, coupled with the experience I overheard and experienced, I would have left a poor review. But, Joe was friendly and honest with me and left me with a quote that is fair. So I am satisfied. Your mileage may vary.

I've had a number of bad experiences at local quick -service tire shops. It's been my experience…read morethat they tend to staff the place with low wage workers who know little about cars and simply don't give a hoot about the quality of their work. They're trained primarily to upsell and have large turnover rates. Mr. Tire is close by to me, and I thought they couldn't be any worse. Wrong,. These guys are a nightmare. I had three service visits to swap out my winter/snow tires on my bmw I3. My vehicle has staged wheels. Wide rims/tires in the rear, skinny tires and skinny rims up front. On all three of my visits to store #1326, these geniuses installed my wide set of rims at the front of my vehicle causing my front tires to hyper extend and dig into my suspension. This is a pretty glaring error. Even a layman can look at the rims and see an obvious side difference. The tires visible bulge when this is done. These guys missed that 3 service visits in a row. The store manager there alerted me to the damage on April 16th. He told me that I had some sort of strut problem. I subsequently booked an appointment with pepboys to have my struts examined. After examing my car, Pep Boys informed me that Mr. Tire improperly mounted and installed my tires and rims. They put the wider set up front, and damaged my tires as a result. I had the vehicle towed back to Mr. Tire. When I arrived (via Uber) the shop had my front weels removed and the car on the lift. It looked like they were in the middle of swapping my rims back into their proper place. Think the tech on duty spotted the error, and they were feverishly trying to correct before I showed up. Store manager came out into the office area. He was not happy to see me. He barked "What??!!? What do you want?!!??" I replied....'You see, my car has staged tires..." He cut me off and yelled "No! No!! That would mean I'm responsible for the blowout!!" He proceeded to bring me into the service area and blame the damage on pothole. I needed to contact the ciy for reimbursement" . Said I needed to file a warranty claim. Go talk to the tire vendor. I told him Pep Boys made that diagnosis. He flatly denied the problem. It's the struts nd I need to see a specialist. I contacted Pep Boys again. They reaffirmed their diagnosis. I contacted Mr. Tire again, they again denied responsibility. I had my vehicle towed to Autobahn Center. After several days of my car being offline, they gave me the same diagnosis:improperly installed wheels and rims. I brought this issue to Monro Tire Customer Service. Monro Tire, the parent company, apparently has no real dispute resolution process. Basically one of their reps calls the store, gets their version of events and regurgitates it to you. After 9 days and two escalations they still refused to pay for the damages. I then when to small claims court and demanded $1515. A month later, after Mr. Tire was served with a suit, I was contacted by Traveler's Insurance, After a month, dozens of emails and phone calls, texts and visits I was offered $1239 for damages. They would not cover a refund of the services. Monro did absolute nothing to correct the problem. No refund. No discounts or free service. Nothing in terms of customer service. I had to fight tooth and nail for two months just to have the damagers paid for. Mr. Tire damaged multiple tires, endangered my safety, deprived me the use of my car. They absolutely refused to stand by their work and their parent company did absolutely nothing to rectify the problem. Take a long hard look at the allegations of damage, grossly neglegent work and fraud in the past several months here on google and yelp. I am absolutely gobsmacked by the reckless and irresonsible behavior of the store manager and corporate customer service. Customer service please don't bother leaving a message saying you want me to give you more details. You had multiple opportunities to make this right, and refused. Don't pretend like you give a shit now.

Very good people, great service and fair prices. This is a premier service location year round tire…read moreshop.

I called Grand Premier Tires and spoke with Allan who kindly provided some suggestions for urgent…read moretire replacement due to an accident on the NY Thruway during a road trip. I got to the shop about 30 mins after calling and the team was ready and waiting for me when I walked in. My car was taken right away and tires were replaced in about 40 mins. I really appreciated Allan's understanding of an unfortunate situation, educating me on all possible options, and getting my issue resolved so I could get on with my trip ASAP. Would absolutely recommend this business as they understood the unfortunate circumstance I was in and made me feel taken care of with urgency.

Made an appointment for inspection (I had to wait 5 days). Get there on time. Told I had to wait an…read morehour before they could do it. I left. No inspection. Never again will I visit this place. Rating: 0

When we showed up on a Saturday afternoon with a mysterious rattle coming from under the hood in…read moreour Accord, the guys at Monro were all hands on deck to figure out what was going on. They found an issue with the axel and were able to replace it same day, faster than their original estimate. Chris at the front desk was especially personable, friendly, knowledgeable, and not at all condescending or pushy. We were visiting from out of town and relieved to have the problem solved before we got back on the road. They even waived the fee for the inspection. A+ quality service, can't say enough good things about these guys.

Davon gave great customer serivce.Everything was explained clearly and all work was fast. I would…read morerecommend this establishment to anyone needing tires.

I walked in on a Wednesday morning in October around 8:30am, a half hour after they opened. I asked…read moreif they had time for a walk-in for 4 new tires. I had 58K miles on my factory installed Michelin tires and I needed new ones before the winter. They greated me when I walked in, the salesman was extremely knowledgeable and helped his trainee how to do the inspection of the car, the old tires, and talk about the sale of the tires on hand. I chose the Goodyear Tires, these ones were nicer than the ones I researched online. The prices are competitive with Tire Rack but they also have a military discount if you are eligible for that. They have some perks I haven't seen offered at other tire places. They do free tire inspection, free tire rotation, and they will plug a flat for free. They also do a 30 trial on the tires and offer financing. I've been a customer with Town Fair Tire before in New London, CT and this experience reinforces my high opinion of their customer service and value. I really appreciate that I was in and out of there within an hour and a half today. It was a great overall experience and I highly recommend them to anyone shopping for new tires.

Back again, this time to get new tires on my Jeep Gladiator. Stepping up to 35's. This is the only…read moreplace I would ever go to for tire needs. The workers are super friendly, they don't try and push unnecessary repairs on y or push you to get what they want on you. There really is a sense of peace here. I came to put on my Nokian Outpost nAT tires which the job was completed within 30 mins. Perfectly balanced and all lug nuts torqued to spec. I highly highly recommend this place for any of your tire needs.

Driving from the east coast heading home with my dogs. They were incredibly gracious allowing my…read moredogs inside while they replaced my tire quickly. So pleased with their service.

This is my first time at Tire Warehouse. I tried getting my vehicle in several other places. They…read moregot me in right away to look at my jeep. It's making a clunking sound in the front right end. Spent less than an hour there and they got me free estimate, took me to the garage and showed me exactly what's wrong with it, and gave me a coupon to use toward the repair. Very good! I'm buying my tires from there for sure. I'm having a second opinion done on the rest of the vehicle tomorrow. I will update this review accordingly.

I called one day in advance. Very polite staff gave exact location. Told me no appointment…read morenecessary. Went on a Saturday and was told the car would be ready in 40 minutes. It was ready in 35 minutes. Excellent service. Clean shop and pleasant waiting area. Family owned. I would rather give my business to them than a chain. I will use them again!

All day long. This is the place to go. I don't know why anyone goes to a dealer. My Toyota dealer…read more(doesn't matter which because they all stink equally) during my free routine service told me I needed new tires and quoted me a high number. Went to Labarges. They told my nope. My tires were good. Another routine service. The dealer said I needed new brakes. Labarges agreed, but half as expensive. Most recently. My fan was making a weird noise so I thought they might cover the repair since I was at 40k miles, just outside the warranty of course. They also noticed my state inspection was overdue. Had to pay the dealer a $189 "diagnostic fee" to discover it was just acorns clogging a filter so I needed a need filter and of courses the acorns removed. $21 for state inspection which is failed because I didn't realize this, but I had two chipped taillights (my daughter is 17 and I'll leave it at that) so I'm $250 into the dealer and they tell me it's another $700+ to repair the taillights. So I stop at Labarges. They tell me to go to a junk yard or eBay and order a left inner and a right outer tail light and they'll pop them in for me. $155 on eBay brand new. And I happened to have a slow leak so they said that the sensor is starting to go, it he cleaned it up, but the aluminum sensors are garbage so they wanted me I'll likely need to replace them eventually. Charge to replace the headlights, cleanup sensor, and repair slow leak. $50 because it took them 30 minutes to do all that work. They charge you for the time they spend. A novel thought no? For anyone looking for a mechanic, why go anywhere else? They saved me over $1,000 on my most recent visits from what the dealer wanted to charge me.

Tire replacement. Thank you LaBarge's! I was squeezed in when other auto centers were too busy…read more They handled my problem efficiently and had me on the road in no time. The building has the feel of my hometown mechanic and the issue was handled as it would have been at home, right down to the product manufacturer. The price was certainly comparable and really a bargain because I didn't wait a week for it.