Had vehicle towed from Walmart parking lot one Saturday afternoon ... after my wife turned the…read moreignition, we heard a louder "whirring/bubbling sound" for a few seconds, then a little 'shimmy' sitting in the cab. Wife attempted to back out of spot - power steering was non-existent and the radiator gauge remained level but display near mileage indicator warned A/C OFF due to some thermostat/radiator issue. Team began work upon return to shop that following Monday where I received a follow up call that morning with a preliminary assessment and clarification of our problem - Team ordered the necessary parts related to idle pulley / bracket challenges and kept us informed of updates ultimately receiving the vehicle back early in the day of work being completed as promised - Thank you to your Team ~

We have been taking our vehicle here since it is as recommended by a trusted business, and we have…read morenot been disappointed! The whole staff is amazing, honest and expeditious. They're accurate with diagnosing and up front about what is important and what can wait until down the road. We will always continue to bring our vehicle here for major work!

We've been going to Walt Luti for nearly a decade now. This is the epitome of a family-run…read morebusiness. From the quality of care to the efficiency of appointments, you can count on the folks at Walt Luti to take care of you. I made an appointment, telling them exactly what I thought needed to be done. I received a phone call shortly after I got home telling me they could do the work I asked, but it really didn't need to be done. Scott proceeded to tell me what work truly needed to be completed, and saved me $400 in the process. My daughter went in a few years ago and Mike took care of her as though she was their kid sister - and that is worth a million dollars to me. Highly recommended to family and friends. I know I'll keep going back!

New tires. Great cost. Very friendly staff. Decent price. Have taken both of my cats there!read more

Needed to get a valve stem tightened or replaced. TD replaced it and did it for "Free". Damaged my…read morenew wheel on my Jeep. $379 dollar wheel that I need to now fix. So much for free. Will be getting my money back through Lebanon small claims court. Would complain to the manager but they will deny they did it and I have no time to argue. Should have know better. Both Lebanon TD have ruined my vehicles from time to time over the last 25 years. DO NOT recommend taking your car to these places unless you just need air.

John (General Manager) located in Lebanon, Ohio on Main is an extremely honest person. I am a…read morerepeat customer because of him. Sometimes he may tell you things about your car / truck that you didn't know or want to hear but he is honest and a very caring business manager, This is an outstanding tire store and his employees are polite and show respect to customers and their manager, highly recommended!

First time at this location. Tire Discounters has always been very helpful and saved me money…read more I came in earlier in the week trying to get a tire plugged that had a screw in it only to find that the screw was too close to sidewalk to repair. A few days later Jimmy had the special order tire in and it's being put on now. Special order in that what I had on it was not in stock and had to be pulled from the warehouse. Costly tire. And unfortunately no discounts could be given. Or were available. I appreciate being able to get it done and they guys in the shop were very fast and efficient. Looks like the tire was put on well. Will watch it for the next few days to see if there are issues. I'd recommend this business. Fast, courteous, and responsible.

My family and husband's business have an account with this Tire Discounters. We have done…read moreliterally thousands of dollars of business with them over the years. Scheduled an oil change appointment today, showed up on time. Manager Mr. Jimmie Vetor had a previous vehicle that I have not owned for more than two years on my account. Said he would set up the new one. Came back in I told him I was there for a full synthetic oil change, with advertised discount and $10 rebate from Valvoline posted on their website. He said he knew nothing about that and I was already getting a $20 discount. I offered to show it to him online. He became rude, said he had to call his superior, and wouldn't do anything without a code. I said I wouldn't get the oil change without the discount, at which point he started yelling at me. I said there were lots of places to get an oil change and he shouted at me to go ahead and do that, and to leave the store. Went down the road to Valvoline, walked in and got an oil change in 20 minutes, for $40 cheaper, with no appointment. Done with Tire Discounters at this location.

This is our car care place. Jim always takes care of us when we are in a pinch. To go along with…read morethat this particular location is always busy. which tells me that they do a good job and people trust them. We've never had a problem and we've found them to be professional and courteous. If you are in Lebanon, Ohio & you need major or minor automotive repair work completed, bring your ride here. This is the place to go.

This place is a joke since jim left i went in there twice for my speed odometer reading faster than…read morewhat I was going they said it was the transfer case module well we replaced it in my 2002 ford explorer well needless to say that didn't work and the speed odometer is still saying that I am going faster than what I am and the transmission is holding back. All I wanted to know is what is wrong with my car.

I came here for an oil change and tire rotation. Due to their pricing I got a few more things…read morechecked out. It was a good experience, good value, and would recommend them to anyone looking for a tune up.

very expensive and had to wait a hour. i told them just to change oil but they insisted on checking…read moreeverything. i just wanted a oil change

Very respectful, kind and polite resourceful as well even though I didn't use their service that…read moreday, they treated me with kindness and dignity and later on, I found my car keys to my truck. I'm so happy.

After my car broke down, not only did my tow truck driver get me to the auto shop swiftly and…read moreeasily, he talked to me about what happened to my car and what the unknown reason might be. He even walked me into the auto shop to talk to the mechanic with me. Very professional and quality work.

I had my 2006 Ford E150 work van in for service last week because the check engine light came on…read more It had been rarely hesitating upon acceleration. Turns out the throttle body needed attention. Russell fit me in right away, and it was done 2 days later. It now runs better than it has in months. I trust his company and refer people to Russell's whenever I get a chance. Jeffrey W

This is the second time I've been to Russell's Auto, and both times I've walked away a fan. First…read moretime I dropped off the car, I was asked if I needed a ride to get where I was going. I explained I worked nearby, I was just going to walk. Three hours later, I got a call from the fella working there letting me know my car was ready and asking if I needed a ride to get back. When I arrived, the man in the office explained what I heard, why I heard it, and what he did to fix it. Then charged me much less than I was expecting. Last week, my wife had her oil changed at another local business. Shortly afterwards, I noticed a pool of oil under her spot in the garage. I took it in to Russell's on a Saturday morning with no appointment, and he called me before days end letting me know the "oil changers" must've over-tightened the plastic oil plug, stripping the threads. He let me know why it was leaking, he made full repairs, and let me know what to look for in the future. He also pointed out they not only change the oil, but provide a full servicing while they do. Then charged me much less than I expected. This family-owned shop hasn't let me down yet. They provide the service you need, at a completely fair price. Definitely recommend.

Smiley Vehicle Group has serviced and repaired our vehicles since they opened. We will never look…read morefor another mechanic - they are very friendly, genuinely and professional. Their service is tremendous - honest, fast and peace of mind as you're not overpaying and will need to come back for the same problem. When we upgrade to a new (to us) vehicle, it will be Smileys we go to.

I'm from Nashville and have to give a big shout out to Bryce and Andy for coming to the rescue. My…read moreheadlight went out and Fords too busy and had to book an appointment. Needed a complete headlight housing replaced in my 2023 Bronco. Was able to get me in right away and back on the road in less than an hour. Thanks Smiley Vehicle Group!!