I'm New to the area and got my oil changed here. Very nice and helpful, thank you guys so much!read more

First time I've ever been there, just wanted a quick oil change. Will never return! For a place…read morecalled take five with signs all over advertising how quick they are this place was an absolute joke. There was one car in each bay (three bays), so I only had one car in front of me. It quite literally took 30 minutes to get pulled into the bay and then I sat there for over five minutes waiting for somebody to come over to me. I finally told them guide me out. I'm leaving and I did. If you're looking for a fast oil change like this company advertises then don't waste your time here.

So impressed with the service from here. My son is at JMU and needed his car fixed. I looked at…read moreYelp reviews long distance and based on the customers' feedback I gave him CAR ER's phone number. I am so incredibly glad I did. They gave him an initial estimate (parts and labor). The labor exceeded the estimate but wanted to stay true to their word. That means the world not only for a college kid paying for a car out of his own pocket but for the integrity of the shop. You have his business for as long as he is in Harrisonburg. Can't recommend this business highly enough.

I would like to further amend my reviews. We took out car to Car ER for an oil leak. The next day…read morewe noticed more oil had leaked. We took it back thinking the repair would be no charge, but no! They found something unrelated to repair. More money! I'm not saying Car ER is incompetent. What I am saying is ever since our first repair at Car ER we've had problems costing more money! Coindence? I would stay away from Car ER, but that's your decision to make.

Had a wonderful first experience with Costa Oil today. Bill and Paul were professional, friendly,…read moreand efficient, taking care of my oil change and replacing my cabin filter within 15 min. I will absolutely use Costa Oil in the future.

From the phone call, to the service, to the price awesome! Quick and efficient, customer service…read morewas awesome!

Can't recommend as they don't know how to work on "European cars." Did not think I'd ever face such…read morean issue.

They were amazing. I called them on Wednesday morning, my car's brakes were making a squeaking…read morenoise, and I needed my brake pads changed. They were able to have them done by the end of the day. The guys were extremely kind and honest. Also gave me a truly incredible price.

I have always had a good experience at this Firestone. For anyone that blasted them for making an…read moreappointment for a state inspection - that's not true, state inspections are only done M-F and are first come, first serve, so yes you may have a bit of a wait. I have found their recommendations helpful and services are not overpriced. They have done some warranty work as well. I'm glad I got the road hazard protection with my tires when I bought them, as it covered a defective valve stem when I had a slow air leak in one of the tires. It's a busy place, but I think they do a great job. For anyone that thinks it's ok to yell at a captive audience, it's not. Obviously if there's an issue, you want it fixed but getting rude and unprofessional is just classless and there's never a reason for it. These people are trying to help fix your car, do you really want to treat them badly?

0/10 First time I came I felt like they were super helpful and the manager Mike help me get a good…read moredeal for fixing my rim. Then I came back and they broke my car key. The manager refunded me for having to buy a new key. Then I went back again and after I left both of my windshield wipers flew off while driving in the pouring rain. The manager refunded me for the windshield wipers, but why do they mess up everything. Work done: New (passenger rear) tire, oil change, cabin air filter Coolant Flush and Thermostat Battery, Brake Fluid, Oil Change, & Windshield Wipers (State Inspection)

Had some misfires on my F-150 they got me in. Fixed it up fast and for somewhat reasonable price.read more

Excellent service, nice people, great price, done quickly. My new repair shop! Spent too much money…read moreat another shop, charged me twice as much and issue was not resolved. I will definitely recommend!

DO NOT GO TO THIS PLACE!!!! Went here to get my car worked on and now I have to buy a new car…read more Almost ended up in the hospital and thank God I didn't hurt anyone else around me. If there was a zero star option, I would have pick that. Do not trust these individuals, they will take your money and not take responsibility for the work they do. They are scammers. Edit: This is my reply to the store's comment below. My husband tried to consult with you all at your shop and your employees did not want to take responsibility for the work they provided. After telling him that the newest employee was the one that worked on the car.... We simply wanted a refund because the car is in worse shape than when it arrived but your employees wanted to argue instead of help so we will not contact you guys again unless you plan to give us our money back. You can contact him, it's Cody B. in your system.

I'm not sure why, but there really isn't a culture of helpfulness there. Scheduling is…read morearbitrary--maybe you schedule an oil change for 2pm on a Tuesday (or whenever). Buddy, you will be waiting FOREVER for them to even get to your vehicle. And then it'll take FOREVER to actually do the service. And then a sullen mechanic who doesn't enjoy people-ing and I'll toss some papers and some keys on the counter without a word. It's fine that a mechanic doesn't particularly want to talk to customers. I get it. Other staff are ostensibly present to handle these human vs shop interactions, but usually they're not. And when they are there, what you'll get is a big helping of "tough luck" or a story about work you need done on your car and scoffing indifference if you refuse. They've repeatedly been unable to help me in a timely manner, and I am not alone. I don't know why these folks don't care... in general... they just seem ornery and apathetic. So. Avoid this place. Unless they undergo a massive transformation. Until then, this place will just make your soul tired.

There aren't enough stars for what this place is/does. Joe the manager here is a honest,…read morekind-hearted man. And the staff here is amazing too! I came here in desperate need of an oil change. Like emergency. My love in haste put antifreeze in where the oil goes. Oops. He was full up on cars and appointments, however said if I would wait around (it was about 4pm) until they close at 6pm he would do it then. AFTER THEY CLOSED! Already so awesome!!! BUT.... While I was waiting, there was an older woman there. He spent over 3 hrs working to fix/fabricate something for her window. But was only going to charge her $40! She had forgot her bank card and only had $20 on her and he said. Thanks! And have a nice day! And accepted only $20 for that work and smiled and was happy to help her!!! Please. Please. If you need anything for your car. COME HERE!!! Don't go down to corporate Jiffy Lube down the street. Bring Joe your business. Btw. He didn't even charge me for the oil change. He said, shit happens. Hopefully this eases your wife's heart for the mistake. I still tipped him ;-) Good man Joe. Good man. If I'm ever back around this way you'll have my business.

I set an appointment online for a simple oil change and tire rotation. When I brought my car in for…read morethe appointment, I was told it would be a few minutes because they were running behind. 3 hours later and they were still bringing in other cars into the garage, with mine still sitting in the parking lot. Customer service was horrible and they did nothing to compensate for the fact that I sat waiting for 3 hours for an oil change. I will take my car to someplace else after this experience.

I wouldn't go anywhere except to these guys. Helped me out a ton, saved me a ton of money, and…read moresaved my car's ass when Ford wouldn't.

I took my Nissan Frontier truck on 12/14/2023 for an inspection sticker and waited for it to get…read morefinished. I brought it home and used it. Until March 2nd 2024, when I opened the hood to realize the engine dust cover was missing. The only place that had touched the vehicle was this shop. I haven't heard a word from Midas. They never attempted to contact me. They have all my contact information in their computer. So I assume they do not intend to contact me to let me know that they forgot to put the dust cover back on my vehicle. Zero stars

emergency brake job turned into nightmare, taken them 5…read morebussiness days and installed it incorrectly, had another shop re do the work. no real certified full time mechanic on staff

From the owner: This auto repair shop is a locally operated, full-service automotive maintenance and repair…read morebusiness designed to meet the growing demand for quality vehicle care. We combine certified technicians, state-of-the-art equipment, and customer-focused service to deliver reliable, cost-effective solutions. With a strong emphasis on repeat business and community reputation, our model is built for scalability and long-term sustainability."