I arrived at Tire Plaza right at opening time, before any other customers were there, but it still…read moretook them an hour and half to change my oil and fix a slow leak in my tire. Considering there were no other vehicles ahead of me, I'm not sure what caused the delay. The service time was longer than expected; I could have driven to two different places in the same amount of time. I hope this was just an off day for them. Clear your agenda before you come here. They like for you to stay awhile. Let's just hope their technical skill is better than their time management ones.

made an appointment for alignment a week before, they called me the morning of my appointment and…read moresaid the tech could not do the alignment today, then literally said "Goodluck" . No offer to reschedule .

Would recommend if you had lots of money and never wanted to know anything about what was going on…read more(also it must depend on name and what you drive). We bought a vehicle (used) (mechanic special) to help with someone with medical conditions. We had the vehicle towed to him in March. It's October. We just now got told it will be 400.00. They unhooked stuff and they can't fix it. So now we owe them 400 after all these months. We have had to literally chase them down to get any information. I stated once the girl in the front office was very sweet. That must be a 1 time only thing because after that it's very rude. The owner said him and his wife looked at this vehicle. I managed an auto shop for many years and this is very unprofessional to say the least. They are probably wonderful if you have the right name!

Wil and his front desk girl were amazing. I was on a roadtrip and my engine was over heating. He…read morewent out of his way, by coming in on his day off, to make sure I was on the road as quickly as possible! Wil was very knowledgeable and explained everything before doing any work. I will never forget their kindness and great service! I would definitely recommend stopping by for any car needs!

THANKYOU! We are traveling cross country from California and…read morewere in need of an oil change. I had no luck finding your average 10 minute /quick oil stop so I searched Yelp and found these guys! So glad I did. Todd took my call, made me an appointment and then took us in early! Very fast, efficient friendly and the cost was reasonable!

My girlfriend took her car there for a check engine light issue. They cleared the code, stated they…read moredid a hard reset and charged her $400.00. They did nothing to resolve the issue and told her if the issue came back it would be $1100.00 to replace the part(throttle body) which another shop replaced for $100.00. What Main Street Auto did is an example of capitalism without a conscience and poor business practice. Shame on Main Street Auto.

Great service staff very knowledgeable on Diesel Little…read morepricey but worth it Very nice crew I will definitely be back .

I had a challenging problem with my F350 6.0L diesel. These guys went above and beyond to get it…read morefixed. Great service at a reasonable cost.

Extremely Disappointed -- Unethical Sales Practices…read more If I could give negative stars, I would. I had a signed contract on a Ford Raptor truck they took in on trade this past Thursday, along with an extended warranty. Despite having a fully executed agreement, they sold the vehicle out from under me overnight. I tried to leave a deposit last night to secure the purchase and even pleaded with them to take payment to avoid exactly this scenario. They refused, assuring me--via text--that the truck was mine. I arranged shipping and made plans for full payment first thing this morning. When I called to finalize the payment, I was told the general manager had sold the vehicle. I had spent hours the previous day with the sales manager discussing the trade, reviewing photos, confirming warranty details, providing my driver's license, and arranging logistics. The vehicle file was in their finance and insurance office with my name and documents clearly marked. No one returned my calls. No one gave me the courtesy of a heads-up. They simply sold the truck without honoring our agreement or even informing me. This was not just disappointing--it was unethical and unprofessional. I would caution anyone doing business here to be extremely careful.

There average rating is well earned... These people are thieves…read more I bought a 2018 Jeep Renegade in Aug 2019. They showed me a clean car report and we closed the deal... Fast forward to today and I find out while selling this Jeep, it had a front end collision with structural damage, and it is now on the car fax. These guys are thieves and the true definition of used car salesmen. Stay away from this place

Customer service, I went there early, the service manage assured me that my car would be ready by…read more11:00. My sister was having surgery at 12:00. If it wasn't for Brian my car would still there. The was car finally done at 11:50.The guy was only interested in his friends that was there visiting him.

The guys there go out of their way to take care of you like you're their neighbor…read more I really appreciate the work they do. Fast and friendly and eager to help.