I tried to get my car inspected since they have a sign they do that but was told that if I couldn't…read moreleave my car, they had to only do oil changes if they came in and didn't have the time for inspection but if I came in at 8:30 am, I would be first in line for the inspection. came in at 8:30am another day and although both bays were empty was told it could take 1to 4 hours and if someone came in for oil change they had to be done first. he obviously did not want to do inspections well I won't get oil changes there either. very rude

I would say adequate service. The pricing is what would bring me back. There were some fairly…read moresmall mistakes made like a TPS sensor wasn't changed, but to their credit they went with a decreased cost on my brake pads.

Service are very overprice. Was quoted $1370 for a new catalytic converter. Got the same work…read morecompleted at another muffler shop for $350

hows this for a warranty ? april 2022 needed front brakes…read more@38,221 miles-paid $603.13 for new rotors & lifetime warranty pads december 2024 "needed front brakes ?" @77,021 miles- they would replace pads "free" but needed front rotors again ! needed calipers! total charge to replace "free pads" $834.22. two days later they refused to give me new pads unless i authorized the $800 repair--took vehicle to a pa. certified inspection station, aaa recommended - front rotors passed state inspection, calipers were operating properly, but needed front pads-- the rear (which monroe never checked) needed pads - rotors passed but were near minimum ( @79,000 miles) i had them replace anyway-- paid $506.00 for front brake pads-rear brake pads -rear rotors + got state inspection- substantially less money for more service kind of obvious how the monroe warranty works ! would be prudent to get another opinion on price & diagnosis before authorizing any service by this monroe location.

I rarely leave any reviews for a company but someone higher up as a boss in Midas needs to know…read morethis. I got my car state inspection done at Midas in February at the butler pa. Today I had the windshield replaced my insurance paid for the windshield replacement. I go into Midas in butler to explain I need a new inspection sticker on the windshield the guy at the desk threatened to call the cops on me. I told him Midas is the one inspection my car couple months ago and I have proof the windshield was just been replaced today it's the same VIN number. My car is legally inspection.

They had a promotion that they'd match prices. We went in and asked them to honor that promotion…read morebut they refused and told us to go to the place we got the quote if we wanted that price. After some discussion with the district manager, they agreed to service our car. This was a huge mistake. They intentionally put the bolt of the tires on so tight that our mechanic spent two hours trying to remove them to change our brakes. He said most places put the bolts on too tight to either break them or strip them causing the owner to ultimately pay more. Rude. Dishonest. Intentionally malicious. Poor service. That is this Midas. Do yourself a favor and take your business elsewhere.

Diagnosed faulty fuel pump on my 89 ramcharger. Had it back to me within 2 days. Awesome service,…read moreawesome people.

The best service in Butler! My family and I have been taking…read moreour cars here for more than 15yrs, and plan to continue to do so. Paul is personable and as honest as it gets. I trust his opinion on our vehicles, and he is more than willing to let you know if something is out of his area of expertise... and then refers you to a just as great garage to fix the issue!

I traded in two used low mileage Hondas (Ridgeline & CRV) for a new Honda CRV. The staff member…read more(Jonmichael ) who handled the transaction was exceptional in his low-pressure helpfulness and knowledge of the process and various CRV options. Honda got two good vehicles for resale and I got a great new CRV for a reasonable trade-in price. A win win!

I called for service due to lights being on in a 2022 car I bought from this dealer. The dealer…read moresaid they can't get the car in until the end of the month. This is my first Honda and the lady seem to think it was ok to drive. I was transferred to service and the guy seem to not care about the issue and said I can't put your car first. It's like this everywhere. Don't buy a Honda from this place. Oil changes and services difficult to make. I will not buy another car from this place! The car was for the money gets a good review. By the way, I called another dealer and they are happy to service it in a few days and were much friendlier and helpful on the phone than Honda North, Butler.

I'm surprised that others have had poor service here. I had a flat which I changed myself and left…read morethe punctured tire with them first thing in the morning. I ran some errands and returned in a couple hours. The flat was fixed and they replaced it quickly and left the spare in the back. The gentleman behind the counter was the same one that I spoke with early in the morning and he was helpful and courteous. Maybe when they stick with tires only they are more reliable. I can't comment on anything other than this one experience with a flat.

I took my car in for a simple oil change, and for some reason they took off the brakes to my car…read morewithout me asking them to touch it, and then managed to somehow put everything back together without one of my brake pads in the caliper, how does that happen? I have no fucking clue... save your money, go somewhere else the place is a piece of shit...