Shawn and Ruben were so very helpful this evening when we had to replace our battery. Top class…read more Friendly and very professional. We feel so blessed as we are trying to get home to Austin!!! Thank you guys!!!

Went in to get a headlight bulb replacement and some adhesive to reattach my tail light cover. The…read morestaff went above and beyond to help me out. They even came out and changed my headlight and another customer glued my tail light back on. I was so grateful for their assistance and friendliness.

I typically try to use local small shops to support small businesses. I will not take any of my…read morevehicles back here. They do not take their time to install things correctly to make a long story short. Pay good money for a "professional" shop to install when you're better off doing it yourself than bring your trucks here.

My husband flew from California to Texas to purchase a suburban with 33K miles. When he arrived,…read morethe vehicle had 37K miles and they had the audacity to change the listing while he was there to gaslight him into thinking he made an error. The windshield had a nick not visible on photos. They didn't bother to detail the car. Fees that were agreed to be waived were not waived. Service records that were requested were not provided. My husband and I are both professionals and it was highly disappointing to not be met with a level of respect and honesty to which we are accustomed. Instead, this was the classic greasy used car salesman cliche. It's unfortunate that so much time, energy and money was wasted to pick up a vehicle that was not as advertised. We do not purchase the vehicle and we would not work with them ever again.

This dealership is very customer centric. I love it. They are people you can trust. They do the…read moreprice comparison shopping so you don't have too.

They overcharge for parts by 30%. They quoted me on a specific part for $150 more than what I saw…read moreonline so I told them to return the part I would just get it online. Turns out Pride Automotive buys their parts from O'Reily, which is where they ordered the part I needed. I ended up buying that same exact part from O'Reily Auto Parts that Pride bought from them after they returned it, only for $150 less than what they were trying to sell to me. Labor expenses sounded pretty decent but I'm not sure if they were trying to over charge me because I'm a new customer???? Or if they do that to all costumers.... I ended up saving over $300 by buying the part and doing it myself.

Good prices, great service. Taking care of our small businesses in our community is what works when…read moreyour honest and reliable!