As far as auto parts go this is my come too choice. The staff is knowledgeable and helpful. They…read morestand by their stuff or have done so with my purchases for the last 40 years

Stood in line for 15 minutes as both in store employees tried to figure out if the customer ahead…read moreof me had some sort of guarantee on a battery that he had purchased off hand at another auto shop. Sure, I get helping the old timer out but did it really take two of you scratching your heads, knocking the screen around hoping for some miracle when it was obviously a lost cause? Not once was my presence acknowledged. All it would have taken was for one of them to look up and say 'Hey, man. Since this is taking a long time, let me take you on this other register since you only have ONE ITEM!'. Can't recall when I've received worse customer. Ending up leaving my one item and walking out - I don't think the even noticed.

staff here is highly unprofessional; for starters your going to wait 15+ mins to even be spoke to…read moreat a counter; there's a short girl whom acts as if she doesn't have to help customers and it's nerve wrecking.... no one here care nor do they even try to assist... I'll be uploading video proof

They were very professional and honest! I feel confident about my purchase when I visit O'Reilly…read moreAuto Parts.

It was a nice drive from NOLA to BTR, that went well. Lol…read more I tried to call PRIOR to making the 80.8 mile drive to the facility to ensure 1) the vehicle was still in place 2) inquire of the condition 3) make sure they would be open Memorial Day. Well the answer to the 3rd question was resolved by the website. questions is 1 and 2 remained unanswered. Soooooo in spite of it all I took a chance and made the drive. After all, it was Memorial Day, BTR is not a bad drive and I was interested to see what the outcome would be. I will say this is a great idea. Whoever came up with. It is a great idea. You basically go on the website. See if the vehicle is in place, head on over and you remove the part yourself. There is a $2 admission cost, but if you sign up for the free VIP membership, there's a reduced price. And as a VIP member, your privyy to all sorts of deals that they send you via email or sms messaging. They provide you with wheelbarrows in the event that you have a heavy load to carry. But other than that, this is a DIY and it's best. So bring your OWN TOOLS!!!! Rows and rows of cars. Just imagine a vast wasteland of vehicles, but in a semi ordered fashion. In designated row and even particular spaces ie C304. All are ready to be taken a part as one needs. What I saw on the website versus what I saw in person we're starkly different. It was the Amazon vs Wish version of items. I must admit the vehicle that I was looking at it been there since March 2026 and this is the end of May 2026. So understandably things would be different. But my goodness, there was barely anything left of the vehicle. For your convenience, there's a handwashing station as you exit the yard. I found this to be beneficial, those junked cars are full of grease, grime & stagnant water from the rain. Also, in addition to being able to remove parts there is an area near the front door where they also sell other things. I guess things that they found in the cars, i.e. shoes, purses, etc.. Annnndddd I also found that they sell batteries and used tires. And they even have cars for sale. I did leave with a piece for my car, but not the ones I came for. So the trip wasn't a TOTAL BUST. I would return, maybe not to this particular location as there is one closer to my home, but I do like the idea of being able to find parts for the low-low. And I would also bring a person that is mechanically inclined to help with disassembly of the vehicle part that you need. I found the employees to be pleasant. Not very helpful, there was a sale going on and had I not mentioned it, the cashier was not going to share that information; HOW RUDE... Lol As I left, I heard in my Spirit, one man's trash is another man's treasure. This place truly embodies that adage.

I thought I'd never have to visit a junkyard again but here I am, thanks to owning a rare vehicle…read morethat contains discontinued parts from the manufacturer. I was in search of a driver side door actuator. I actually ordered one from EBAY but it didn't include the floor and trunk manual release. I took a look on Pull A Part's website for shits and giggles expecting them to have every model CTS except a coupe. To my surprise, the Baton Rouge location had a coupe in stock. Now the flip side was wondering if this part was still in the car. I drove an hour by both holding my door closed by hand and tying a strap to it, lol. Pull-A-Part granted me free admission for being a veteran. I arrived to find the part was still there. Now the other flip side was wondering if the part was still operational since you need the vehicle powered to test the actuators and the batteries are removed. You also need to remove the backseat, rear interior panels, and seatbelt to access the door actuator. Luckily Pull-A-Part has the vehicles elevated and spaced out which creates a decent work environment. I didn't even mind the fact that it began to rain. I even removed the passenger side door actuator for when it's needed in the future. Pull-A-Part discourages working on your vehicle in the parking lot. I needed to verify the driver actuator worked so I installed it quickly since my backseat and panels were already removed. I plugged it up and it didn't work. Disappointment was an understatement. Then something told me to pull on the floor release. The chime began to sound after hearing the actuator click. I closed the door and it worked. I did a little dance not caring about being seen, then I quickly hit the road after gathering my tools! P.S. Pull-A-Part only offers store credit. No refunds.

Mrs. Carol is Excellent at Black's she finds you the best like new in 2-3 days you will have it…read more Ext#1101 Thank You!!

Paul was very helpful and kind. Definitely a top notch worker. I haven't received my part yet (it…read morearrives Friday) but I'd like to extend my gratitude for his service.

I stopped by yesterday because my car said it has an emissions system problem. So the male…read moreassociate was helpful he came to my car hooked up a machine but for some reason it's not picking up anything so he told me to come back tomorrow maybe it needed to cycle. I came in this morning and a lady asked me what I needed I told her what my car said and she followed me outside when we get to my car she proceeds to tell me that due to Covid I'll have to find and connect the machine to my car myself. I looked perplexed because the gentleman from the day before didn't say anything like that. So she said it was a Covid rule, however this lady didn't have on a mask nor did she keep any sort of distance she very close to me. If Covid protocols were still in effect why didn't she have on a mask or socially distanced herself. If I wanted to work there and do her job for her I would have applied for a job there. It seemed like laziness on her part because In order to find this piece I had to get on the ground and look under the bottom of the steering area/before you get to the peddles I guess that's what it's called. So only Covid protocols applied when it came to doing that part of her job. If did unfortunately have Covid with her being so close to me in the first place she would have gotten infected so that was bull she just didn't want to do her job. Not that I need to go into an auto store regularly but I'll never step foot back in that store. The service is horrible.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Vroom Vroom! Awww yeah, time to get your motor runnin'!…read more Actually, I wanted to KEEP my motor runnin', by replacing my old battery. Here's the deal. I looked online at all of the usual suspects: Autozone, the green one and Advance. For the most part, batteries cost about the same. I wasn't looking to break the bank, but I didn't want to cheap out either. BOOM! Found a 30% off coupon code online. (retailmenot.com) So... 1. Selected product online through Advance website 2. Apply code so I essentially get the top tier (store brand) battery for the price of the cheap-o special 3. Purchase using Paypal (bill me later= no interest for 6 months) 4. Get in my truck and drive to the store 5. They have it waiting for me, I just show my ID and they print out the receipt 6. I tell them I'm giving them the "core" back (my old battery) and they process "core" refund of...whatever it was...$20 or $30 a. It shows up as credit on my PayPal account immediately 7. REALLY nice guy goes out to my car and installs it for me 8. They take the old battery inside 9. I drive away and set my clock and radio stations again Normally they would have a battery backup that plugs into your car so you don't lose your saved stations...but someone stole the battery from the battery backup machine. I didn't cruise around the store, but it looked the same as every other Advance. Nice people. Prompt service. Good price for what I needed.

From the owner: Your local Advance Auto Parts at 2346 N Foster Dr in Baton Rouge offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

Great customer service!!! I would recommend O'Reilly Auto Parts…read more Had a rear tail light go out. The mechanic that I am, I bought the wrong one. The second trip the ladies in the store got the right bulbs and refunded me on the wrong ones. Awesome customer service!!!

My opinion and my experiences with this O'Reilly and the few other O'Reilly Auto Parts, as well as…read moreits competitor AutoZone, which always seems to be within 1/2 mile of each other--is that they try to their best to assist the customer and the customer's needs even if and when the customer has no idea of his needs----I r have been to this location 3 times in the last 12 months--I even recognize some of the same employees and the times I have there they have been assisting someone else or they asked to assist me ---and for the ones who assisted me, they seem to honest and a true desire to provide me what I need to get what I need done---they do not seek to sell me the highest price item and they tell me if the auto part is in stock---and 2 of the 3 times I was there the part(s) was/were in stock so they made a sale and I was in my way to fix the vehicle---win win situation. The times at this location I did not need their hands on service of helping my change out my battery or wiper blades or evaluating the check engine light so I do not know if their nice and helpful persona changes once they are outside but I would put money that it does not---I am more than happy yo return to this location in the future.

Wow! Top tier service today from Caleb and Aidan. Genuinely such friendly guys. They were super…read morehelpful and explained everything to a tee. I got an oil change, new cabin filter, and engine cleaner. They also filled all my tires with air and topped off some fluids. I will 100% be coming back, strictly because the service was so great.

As always, very knowledgeable, professional, explained things clearly, & considerate . Will return…read moreas needed for care as I trust them!