I will not be referring this company. I was told one price by the salesman, then once the vehicle…read morewas in the shop. the owner/manager took over and gouged me for an extra $400. I called for the same quote at Belle tire $500 less than what I paid then they held me over a barrel of a shotgun to replace 20 lug nuts that cost 35 to 60 bucks and charged me 200. I checked the lug nuts when I got home and they were fine. Work wqs quality not the techs fault. Oh and the tires didn't have the right amount of air. I would suggest this place for tire fixes or single tire replacement. Make sure you call around for a few other quotes for full sets. It'll be worth the drive

Fast, friendly, affordable. Woke up to a half-flat tire with…read morea roofing nail in the tread. Arrived at Ball Tire 8:30 on a Friday morning, the repair was done and I was on the road before 9:15. All for just $20. Office girl was friendly & knowledgeable.

Does great work and goes above and beyond what is expected. Wonderful guy whose knowledgable and…read moretrustworthy.

Where do I start. maybe with my first phone call where I was told "I am busy but can work on your…read morebike in 2 weeks" which somehow morphed into 3 months. Zero phone calls except for one in the whole three month period. threw a bunch of parts on it without my permission and then when confronted with his turnaround time he got hostile with me over the phone. very unprofessional, very unsatisfied.

Beautiful family business, very knowledgeable, excellent service and professional. Doreen and Jim…read moreas well as the wonderful front desk service provide answers to your questions and if they don't have the answer they will get one for you. They stand by their word and give graciously fair and honest business dealings. You would think we are family but that's how they all make you feel comfortable. Thank you again we feel the love.

We just stopped into this dealership (about 4:30pm) to inquire about the purchase of an ATV for use…read moreon a Northern Michigan cabin property. My 12 yr old son & his friend, and my son's father stood in the showroom for 5 minutes waiting for someone to even say 'Hello'. There were two women sitting in the office on their phones who refused to even acknowledge their presence. How rude. These things are NOT CHEAP! They only cost thousands of dollars and you would think that just a little common courtesy would've been nice. . . Instead, one of them actually scowled. As if the guys were coming in too close to closing time, or like the boys were interrupting her phone time. Not even an offer to take down their name's and info. You would think that, lol, because these salespeople work on commission, that they'd WANT to make MONEY, LOL. Well, A LOT of money just walked right out of their door. . .

UP North Auto Spa (the detail shop) took my newly purchased car that had been sitting for three and…read morea half years and had been used by an old lady to haul cats, and made it almost new again. As I was traveling with family, the quick service was really appreciated.

Been going here for 16 years now, Bill and Bobbi are great and work very hard to keep things…read morerunning smoothly. Prices are very reasonable for service, shrink wrapping, and storage!

Don't know why Yelp keeps blocking my reviews. I used to go to this place all the time as a kid and…read moreon my recent visit I saw that the great service and prices have maintained over the years. They really are good folks here. They are friendly and efficient and gas is only a buck more per gallon than the street gas stations. If you're boating on Hubbard Lake this is where you get gas and sodas! West side!

Fair, honest, competent, efficient., timely. Dave is able to provide estimate cost of service in…read moreorder to budget auto repair needs

I have always had fast service with good results, they did a great job on both my truck and my car…read more Even during lunch hour, the wait is minimal. Did a good job on the interior for the minimum price.

It's painfully slow, and both times I tried it with two different cars the whole lower half of the…read morecars were still dirty. Maybe that's the consequence of not paying for the undercarriage wash. You would think the whole car would be clean.

I can't say enough positive words about Steve and J & S Auto Repair. Steve was friendly, helpful,…read moreand willing to accommodate my limited time in the area regarding a car that I needed to have repaired. He was very thorough in looking it over for any concerns. Steve felt the front brakes were not safe for me to drive it a distance. Thus, he replaced the front brakes, and I thought his price was very competitive. Steve was also honest with me and shared that the other repairs could be done with my connection downstate. I highly recommend Steve and his business.

Highly recommend J & S to everybody in Alpena. Steve and mechanics that work there are great…read more Honest and friendly in my dealings with them. They totally are worthy of my 5 star rating. Mike from Saginaw St in Alpena