They did a great job on my Mazda. A jiffy lube place said my brake fluid was low. Tire discounters…read morechecked my brakes, fluid, pads and said there were no issues and charged me zero. I did have to make an appointment for the next day after stopping by to discuss my brake "issue." My husband followed me over there for the 0830 appointment to drop the car off and at around 1030 they called to say they were done and there was zero charge. Thanks Tire Discounters, because I fully expected you to drain and replace my brake fluid and replace my brake pads. My car only has 40k miles. An easy 5 stars!

tire rotation and break inspection. prices are crazy high…read more set of break pad and rotors 600 is crazy when I got a price on the rotors for 49 and the break pads for 42. my car only has 45000 miles on it they said I need brand new rotors thats crazy. im never coming back they are in the business of cheating you out of money.

Customer service has declined under new management. The new manager is not as nice and the front…read moreis left unattended with customers waiting.

I DO NOT TRUST THESE GUYS!!!…read more Had severe vibration in the front end of my Jeep. They took me for $900. As I drove away I called them back to tell they didn't fix it there is still a vibration. They told me I know better than them what's going on with my car and I authorized the fix so I'm stuck with the payment. Moreover, it took them a week to get my shocks replaced. The vibration was coming from the front. Now, all of a sudden after they had it the vibration is coming from the rear and the front is fine. Also, my Carhart beanie was missing when I got my vehicle back. Hoping I can find a trustworthy mechanic soon.

Requested a wheel alignment and tire rotation on my LX 470. Service was performed as requested and…read moreprice was reasonable. They also have a military discount. I'll be back.

Great and honest service . Heat staff and love my tires …read more They have been in Madison for many years , and I will always shop there

I've been a loyal customer of Pep Boys for years, but after my last experience, I'll never set foot…read morein any of their shops again. My car began to malfunction, and trusting them, I brought it in. Before I even reached the counter, I overheard someone from the garage scream, "Here comes an opportunity." Red Flag. Once the diagnostic was done, I was told repairs would cost upwards of $10,000. I'm no mechanic, but I know manipulation when I see it. I asked for a print off of the required repairs and was told that "they don't do that". Feeling uneasy, I sought a second opinion. In the end, the repairs cost me $200. All I needed was a couple of hoses, and some spark plugs. It was crystal clear that Pep Boys was trying to take advantage of me. What's worse, I overheard a manager berating an employee for not "getting more" out of a customer. They didn't think I heard, but I did. On top of that, I was told by someone else that while they visited the shop they overheard a district manager discussing with their team how desperately they need to repair their customer relationships because so many people are coming forward about being swindled too. I'm sharing this to warn anyone considering Pep Boys, do not trust them. There are honest auto repair professionals out there. The people at Pep Boys, however are nothing but crooks. They do brakes and oil changes. That's it. They aren't mechanics. I learned from a former employee of theirs that the reason they charge so much for repairs that because they outsource the work to actual mechanics, then overcharge so they can get their profit. Let my experience be your cautionary tale. Don't trust them.

I took my car in for a schelduled oil change this morning. After my oil was change, they drove my…read morecar to the front of the store as usual for the customer. As I walked to the front of my car, I got down on one knee to ensure they had replaced all of my trim clips on my splash guard.( I did this because in time past they were not all replaced) As I bent over, I noticed oil pouring out from around my splash guard. I jumped up and ran to cut the car off. One of the techs looked over and asked, whats wrong? I told him my car is pouring oil out. Andrew was inside the building looking out, so I went in and explained to him what the problem was. At this time one of the techs got in the car and was going to start it to take it back in the shop, and the other tech yells at him. "Dont start that car up". Andrew went outside and had a dicussion with them and they pushed in back into the shop. Later he, andrew, came to me very apologetic and professional saying the oil filter was not tighten properly. I was frustrated, and dissapointed in what had just happened. I simply said, this could've been very bad if I had not looked under my car and drove off. He agreed and still apologetic. I told him its not your fault and I know you want things here done right. I hope this will serve to them as a learning tool to pay attention to detail. I will continue to take my car there because I trust them, however, I will contine to be very observant of what they are doing and check to see that job is done correctly. In all honesty, I should'nt have to.

Absolutely love this Valvoline in Madison! Super fast, friendly, and reliable service every time…read more The team knows their stuff and gets you in and out without hassle. Highly recommend!

Service was slower than normal today. Also had a car come in after me and leave before me…read more Lisandro, also noticed and immediately asked for a check up on my bay. Lisandro was very kind and personable and I enjoyed talking to him while my vehicle was being serviced. He deserves 5 stars! Chera was amazing as well!

Went to see what was taking so long on my Jeep that had been sitting there for over 3 weeks without…read moreany work or communication, and then the owner got confrontational. They lied to my face acting like I did not tell them what was going on with it. Make up some excuse and then acted unprofessional. He stepped into my face twice after me telling him to back off - where the second time I shoved him away from me. He punched me in the face multiple times while I restrained myself from fighting back. Cops were called and I will be pressing charges. DO NOT TRUST THESE DRUG ADDICTS! WORST MISTAKE BRINGING MY JEEP HERE. BEWARE!

I will say this,and this is with all transparency. I usually do not trust shops that I have never…read moreheard of or if it feels off dealing with that shop. I have my very own personal mechanic but unfortunately he is off duty the month of July every year, e called around and found this guy Tre, price quoted was cool , had my truck towed to him last Monday I only needed a flywheel replaced, my truck had sat in my driveway for about a month waiting on other things to line up before I could financially afford the price to repair, mind you I only needed a flywheel, we just purchased the vehicle from a dealership out in Fort Payne in November 2024 it only had 77k miles on it and it was running perfectly fine except for the flywheel issue, finally my money is right and it's towed to him via Mikes Wrecker service, the work done there next day, I had to wait a day to deposit my settlement monies, so finally get to him pay him the 2k plus a $100 tip and he knows it, I was told that everything went well he even gave me the old flywheel back to show how bad it was worn, he said there are no lights on or codes on my 2020 traverse , well I drove my subu home and my wife drove the traverse, we didn't notice at first upon our initial start up due to we were happy it was finally fixed. But the next few days of driving it we noticed it was loud upon start up like a drummer or banging sound , and we looked at each other as if do you hear that sound, my neighbor even heard It, but within a few minutes it got more tolerable, we thought maybe that's the engine doing that since it was just repaired we really didn't know, so later that day we got an engine light pop on and then you can smell exhaust fumes , took it to local parts store four different times that day and to see who knew what it really may be , the code is P0171 and I was curious as to why after topping off the fuel the consumption ratio was way off the truck is sucking down fuel since the repair we stay at the gas pumps, but texted him and called him at Bowen to let him know what's going on because remember we didn't have any other issues like this except the flywheel, I asked him if anyone may have left something unplugged, or could they have damaged my exhaust manifold because it has to removed accord to GM to replace a flywheel, Tre told me I had to pay another 189 diagnostic fee to see what happened, your shop happened! I can understand if I did something to my vehicle but I didn't,that truck has to transport my household to school, doctors , grocery stores etc. but to be basically brushed off as if my Truck did it to itself is crazy, it literally sputters when the AC is on, sitting at a light it seems to want to shut off ( not the auto stop) and last night when we picked up my wife from the ER we stopped at wafflehouse and the truck sounds like a damn helicopter, My Truck Wasn't Doing That before the visit and work done by Tre and his team. His response was " I would need to see it to determine if we caused it " hello you most certainly did cause it! It was a flywheel repair now the exhaust is leaking, burn lean system bank 1 , and I definitely did nothing but trust his work and reviews online, never again. I'm sure he will not find fault in his own work , that would discredit him! I wish I could upload the video I took of the truck at eagle house it was loud enough if the iPhone recorded it all! I will not Bash him but I will say record everything about your vehicle what's wrong with it , how it sounds etc because these things happen and the consumers are never protected!!! And shops get way with it,it's done so that you would hopefully bring your vehicle back to them when they're the ones that caused the secondary issue. I have video proof of what my truck sounds like before it went to Bowens!

Went asking about a price i was on a budget for 3 tires the guy greeted me as soon as open the door…read moreasking how he could help told him i was looking for the cheapest price on this size not needed any extra he gave me a price that was above what I wanted and then ask what was my price he said he will do that for me and i was happy

I ordered two new rear tires for my corvette here. They did NOT do the weights on the wheels…read moreproperly at all. I drove right back and they fixed one of the tires but the other tire was still making noise. There never noise prior. The manager Trevor looked at the wheel and tried to gaslight me saying it was a mechanical issue and that my wheel has made that noise before going to them. How absolutely wrong and incompetent they were. I went next day to the Huntsville Discount Tire and sure enough the wheel and tire were installed WRONG and they fixed it for free. Go to the Huntsville Discount Tire. NOT the Madison one.

Quick Response For Service, And Appointments! Fast Service! Knowledgeable. Caring. And VERY…read moreHONEST! I had been looking for a good, honest, reliable mechanic, and l have found them in - Christian Brothers Auto in OXR. I am fully dedicated to these guys. LADIES are you looking for a trustful, respectful, honest mechanic who will not take advantage of you? This is the place to go!

Took our Honda to Christian Bros a while ago for them to fix a simple brake issue.. Jeff owner…read moreChristian Brothers charge my wife over $800 to not fix the car again over $800 NOT to fix the car.. Took car to Honda Huntsville who repaired the car for less than $300. Jeff, the owner promised to refund the difference between the repairs, but never did after repeated requests. If you want your car repaired Don't go here.!!!