These people are wonderful! I called for an estimate and he not only called me back right away, he…read morewas able to schedule me for the next day to install a new hot water tank. We also had them come back and fix our kitchen and bathroom sinks. Again, they were able to schedule as soon as I wanted it. Both Steve and his son are nice, informative and most of all highly competent. . Oh, and their prices are good too! If you need a plumber in the Cleveland area, call these guys!

True professionals. These guys know what they're doing. I had a situation at my house that was…read morecomplicated to say the least. The owner himself, Steve, came by and made sure the job was done right. I'd recommend them to anyone on the east side.

I made an appointment for a monday, they cancelled last minute due to "a large volume of…read moreemergencies" which is fine, I can be understanding so I rescheduled for thursday morning. Waited until noon and hadnt heard anything yet so I had to cancel as I am not available in the afternoon. I will be calling a different plumbing service but have now wasted a week of time getting the job done. Poor communication, poor scheduling, only talk to an AI bot that texts you. do not recommend

The people were nice and professional…read more I still cant justify replacing 85 ft of plastic water pipe ($250 in Material cost) to the house being a more than $3000 job. 4 hours 4 guys = $3000. add it up hourly. Greedy. My lawn was dug up and they did not finish by putting down Grass Seed and hay. Wont be using them again. Those radio commercials are B.S.

I never thought I would be able to say this about a plumbing company, but here I am saying…read moreit....These guys treated me the way a family member would treat their own. These guys are terrific. Responsive, trustworthy and reliable. I can't say enough about there superior customer service and a job well done. Their prices are reasonable. They are fair and honest. They fixed my nightmare quickly. They made sure to resolve the sewer problem fast. I highly recommend them. Thank you so much!!

Chuck was not able to do the kind of work we needed, but he was honest about it. That means a lot…read more Also, he provided me several names of competitors who might be able to do the work instead. I'm doing this for my parents who live locally, but I don't, and as much as they would like to do the work themselves, time has moved on. I'm very grateful to Chuck for his honesty and integrity.

Gabe is always great. recommend highly for any plumbing needs. Efficient and great for diagnosing…read moreprobl

Everything when amazing, estimate great !!!! service excellent great value beat everybody!!! Took…read moretheir time and did it right! Replace all lines boxes and service man laid down cover over carpet!!! Amazing company!!!!! Best in the area

The coupons on the website state 55 off any plumbing service bit that is not true. Je said only for…read moresewers not augering. There was a different coupon that is for sewer lines. Also isnt auguring cleaning out a drain? Oter than that guy was good but would probably look elsewhere. Dont like false advertising.

Roto-Rooter came out to look at an existing sewer issue at my house. They had come out several…read moreyears ago and told us the pipes were misaligned and needed to be replaced. They cleaned the roots out of the line in the yard and did a good job with that. My issue is their deceptive sales practices. They used a camera on the basement sewer pipe and told us that the line and the outdoor lines needed to be replaced. The quote was $30,000 for both! They did not clean the basement pipe; there was a tuft of roots they left and didn't want to touch b/c they claimed the line was broken underneath and they didn't want to damage it. Of course, I got a second quote from Formica plumbing, an honest company, which cleaned out the basement line and found nothing wrong with it aside from the normal root issues. They found the issue in the yard line to be the access junction, which the county fixed for free! So instead of having to get a 5% loan and a HUGE repair I paid less than $1000. I found out they work on commission. No thank you Roto-Rooter!

EXCEPTIONAL services from KOBELLA as always!! Tech JEFF had…read moregreat knowledge and ability to make things understandable in layman's terms. Pleasant, friendly, efficient and thorough. Turned out to be an easy fix this time but JEFF figured it out quickly and did some trouble shooting for the future. Recommended installation of a new AC capacitor and explained benefits and cost. Did not feel pressured or forced to decide on the spot. Also discussed long term plan to replace whole system and what that would look like. JEFF provided estimates and costs were very reasonable compared to other local providers. Customer service rep, DORENE, made scheduling easy and got me in before my pets and I melted from the heat - lol! She was very pleasant and helpful throughout the process. I HIGHLY recommend KOBELLA for HVAC, plumbing and all services they provide!! Great experience!! I won't use anyone else! KOBELLA rocks!

We had an issue with our toilet. I was given a quote of 800 dollars to fix the toilet and 1000…read moredollars to replace the toilet. After the toilet had been replaced. I priced the toilet at toto plumbing supply and the cost of the toilet was less than 400 dollars. The plumbers were at my home for 2hrs and 5 minutes. The work was done properly and the workers were pleasant and professional; however, my wife and I felt the plumbers were more interested in generating income than having a longterm relationship with a satisfied customer. The charge to replace the toilet was about 300 dollars per hour. We felt that the fee was excessive.

Mendel was awesome and foxed a very difficult drain issue on thanksgiving day…read more Awesome help and diligence and know how Family has used these folks for 30 years and they are always fair. Fast and delivery Strongly reccomend

Al came to fix our tub that stopped draining. Was able to get same day service. Al was super nice,…read moreknowledgeable and efficient. Highly recommend this company!

Great service and quality. They were fast and very reliable - we would hire them again!read more

We requested service for our toilet. A friendly gentleman came to our home, quickly diagnosed the…read moreproblem, quoted us a reasonable price, and fixed the problem using parts he had on hand. Easy peasy.

I'd like to say as an out of state investor, Parsons came in clutch when the duplex I just bought…read morecame up with big plumbing issues. We needed someone to come out quick and be transparent with what needed to be done. I initially went with a different vendor that had the rudest customer service and it was such a turn off. I called and Cindy was responsive and was able to get Allen out there right away. They did great work digging up a pipe and laying out concrete in our basement floor so we can get the duplex ready for rent. I would recommend parsons as the top plumbing company for investors in the Cleveland area!

Parsons was hired and paid last summer to complete running a gas line from our pool heater to the…read moregas meter. A year later during a safety check the gas co knocked on our door and told us they were shutting off our gas for a safety issue and tampering of their equipment. After calling Parsons to explain the situation they admitted fault and sent out someone to address the issue so that gas co could come back to inspect. However, this mistake cost us $1500 in new equipment from the Gas co, which he refused to pay or even offer to , and actually told me "good luck". Poor communication skills for a business owner, zero accountability, unprofessional and unethical. Concord, OH

I had the occasion to work with Formica Plumbing twice in the last week and I highly recommend this…read morecompany. The first visit Gavin and Ethan arrived on time and worked quickly, professionally, and cleanly. The second visit Gavin arrived and took care of the issue in record time. Always polite and friendly with an accurate estimate of the work requested. Call Formica Plumbing for all your plumbing issues.

I am dealing with my mom's house, which has had a plumbing issue for years; her sewer would back…read moreup, and the toilets wouldn't flush during high usage. I got a quote from a national plumbing company; they told me I have to replace the entire sewer line in the yard and under the house, requiring them to break up the concrete for a small fee of $30,000! Lots of fearmongering and warnings about the pipes being shot. They didn't even clean one clump of roots because they said they were worried the pipe was cracked underneath. It wasn't! I got a second quote from Formica Plumbing. The plumber, Jeff Poulos, was very honest and wondered why I thought I needed the sewer line replaced. After he cleaned out the roots, he showed me the video live; it looked clean with nothing cracked, broken, or misaligned like the other company had claimed. He did find that the inspection tee in the yard was broken and quoted $5,000 to fix it. A much better quote, but I wasn't done. I called the Cuyahoga County Sewer Department, and they fixed it FOR FREE!!!!! It's something they cover. I am beyond thrilled with this news! I had put down a deposit with Formica and they were very nice about refunding it, Jeff did his due diligence and called the county sewer department to learn more about what and where they cover and is putting it in the company system, so this doesn't happen to customers in the future. I am so pleased with my transaction with Jeff and Formica. They are honest and customer-focused, no scare tactics to get business, and no fixing what isn't broken. I highly recommend them; I will use them for all my plumbing needs. In this day and age, it is so refreshing to find honesty on this level. I feel like I won the plumbing lottery!