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Wallace Subaru

2.4 (20 reviews)
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1 year ago

Great service department. Had to have AC repair on daughter's Forrester. They were very thorough and kept me updated on the work.

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8 months ago

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7 years ago

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7 years ago

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7 years ago

Bought a used vehicle there and had the car less than 2 weeks and the A/C compressor goes out. They refused to even work with me on repairs.

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10 years ago

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Friendship Chrysler Dodge Jeep Ram  Johnson City

Friendship Chrysler Dodge Jeep Ram Johnson City

(42 reviews)

Can't say enough good things about these people. Special recognition needs to be given to Seth…read moreTabor. His attentiveness to us was instrumental in shaping our positive buying experience at AutoNation.

I wouldnt buy anything from this dealership from the start our salesmen jaime was a total lier told…read moreus we had to buy the 299 air and the 699 paint coating said it was on the car i proved it was then says well we will have it put on. Told us the loan wouldnt go thought unless we took the paint protection and interior protection and the 299 bs air and the warranty thats the biggest joke. We foudn thinsg wrong with it they tell us wait till you pai t and interior warranty kicks ina nd we will get it done well fast forward a year yeah no pai t coating applied yet had to use the warranty my car still sitting at ford 3 weeks flr some bs approval for repairs and no loaner or rental no call to have paint protection applied or Interior protection its garage and they find everyday to denied claims read all over the net its a stealerships way to rob you of money. I also talked to my bank who gave me loan they never once said I had to have the dealership bs up charge air paint. Interior protection they even said they lied. So my claim after 3 weeks was approved no loaner called and said warranty says loaner or rental whwn claim approved look.at that its the weekend no call back about loaner how convenient. Needless to say dodge is full of liers and im talking to a lawyer to get my refund on there bs paint protection and Interior protection that was never applied or called to get done and there bs 299 air funny when I got home my tires werent even aired up biggest joke dealer there is stay away far far far away there liers and stealership I wouldnt even send my worst enemy there NOT EVEN WORTH ONE STAR​

Top Notch Used Cars

Top Notch Used Cars

(2 reviews)

Bought a car on Jan. 30th, he did not file for the tags and title until April 1st. we tried many…read moretimes to get the registration done but all we got were excuses. The bank was threating us because they has not received the title, the temp tags ran out on the car. One excuse was he's very busy with other businesses, if that is the case then perhaps he should give up the car business if he can't properly run it. Other excuses were he was on vacation twice during those 2 months, then it was the courthouse was short staffed and behind. I called the courthouse to find out he didn't even apply for the registration until April 1st. So if you buy from him be aware you may not get you title and tags for awhile without a fight. But I will have to say the girl that is normally there is very nice and competent but there is nothing she can do about tags

On December 13, 2023, my wife and I purchased a used 2011 Toyota Highlander Hybrid Limited from Top…read moreNotch Used Cars for $17,288.60, including tax. We had already paid a $500 deposit on an earlier date, which was subtracted from the price above at the time of vehicle purchase. We received from the seller a 3-month, 3000-mile warranty as well. The following problems were discovered during the 3 months after we purchased the vehicle: Dec 27, 2023: When driving to meet friends in Pigeon Forge for Christmas, a hybrid alert came on, and instructed us to pull over immediately. The vehicle was towed to Rusty Wallace Toyota for diagnosis: Hybrid Oil Pump with Motor Assembly failure, Code P2601. - Towing cost to Rusty Wallace Toyota of Morristown and Top Notch Auto: $112.50. - Diagnosis at Rusty Wallace Toyota of Morristown cost: $167.80. - Rental car cost: $388.10. - Replacement of hybrid oil pump with motor assembly by Top Notch Auto of Johnson City, TN: $850.65 (Not covered by our Top Notch warranty.) Feb 29, 2024: When having tires rotated at Johnson City Toyota, the following issues were discovered: - Front struts recommended replacing. - Sway bar end links both front and rear rec'd replacing. - Both front lower control arms rec'd replacing. - Replace rear subframe due to bushings being dry rotted, torn, and rusted out. - Fix driver side axle seal leaking. - Fix banjo bolt on the back of the engine leaking. - Replace broken air vent to the right of the steering wheel. - Total diagnosis cost: $738.69. - Proposed cost to perform all repairs by Johnson City Toyota: $19,252.38. Top Notch Auto said that none of these repairs were covered by their 3-month warranty, but they told us we could drive the vehicle safely until we could afford to pay for them. Mar 9, 2024: While driving to the North Carolina coast to meet family for vacation, a hybrid alert came on again instructing us to pull over immediately. The vehicle was then towed to Mark Jacobson Toyota of Durham, NC. - Diagnosis: Hybrid Oil Pump with Motor Assembly failure, Code P2601 (same error as Dec 27, Top Notch said they repaired). - Towing to Durham, NC & Johnson City, TN cost: $618. - Diagnosis at Mark Jacobson Toyota, Durham NC: $172. - Rental car cost: $475.76. - We no longer trust the Highlander to be safe and stopped driving it after it was towed back to Johnson City. It's been sitting in our driveway unused since then. Total cost of vehicle as of 30 July 2024 (already paid and future repair estimates): $40,064.48 Still carrying the loan and insurance for that vehicle, we had to withdraw funds from an investment fund I've saved to since 2007 to buy another vehicle to replace the bad one. I intended that this investment fund would help take care of my severely disabled niece when I and the other elders of her family were no longer around to take care of her. She is 7 years old and lives with severe brain dysfunction, severe vision impairment, considerable motor difficulties, and severe speech impediment. I recommend that anyone considering doing business with these people to please review their Better Business Bureau rating and review of "F" at https://www.bbb.org/us/tn/johnson-city/profile/used-car-dealers/top-notch-used-cars-0533-90040679

Chaparral Used Cars - Broken Cargo Latch

Chaparral Used Cars

(8 reviews)

Don't plan on going anywhere in the area for a car... probably ever again. Lol…read moreComing from owning and managing restaurants and bars my whole life, I'm big on hospitality. They were super kind, no hassles, easy to work/ talk with and just all around good place. Highly recommend.

I bought a car April 22, 2022. I was told the car has no leaks. I was told the tires are good. I…read morewas told the car passed a safety inspection. I had the car inspected from a local shop in Piney Flats. That was my first mistake. They did a test drive and inspection in less than 30 minutes. That's a whole other review. The Buyers Guide listed the car "AS IS". After trailering the car home and two separate inspections later, per both inspections, the car is unsafe to drive. Estimate to repair is $8200 and $11,000. I paid $7988 cash/certified check. BEWARE. I have filed a complaint with the Attorney General. I have filed a complaint with the BBB. If you have had problems, please do the same. It's free. They will follow up. I am doing other things as well. I have asked for a refund because the car is unsafe to drive. Per Monica, NO REFUNDS. AS IS. Well don't you think the car should be able to be driven? I trusted them. They lied to me. I have all the proof I need. Please take time to file a complaint if you have had issues. They should not be allowed to do business in this matter. Remember businesses can buy good reviews. If a business has several bad reviews...take the warning. Too many other dealerships that will stand behind their new and used cars.

Wallace Subaru - autopartssupplies - Updated May 2026

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