I love the email updates! This is the ONLY way to mechanic! Who wants to listen to someone mumble…read morearound struts, compression, coils, and other odd terms? They quickly set me up to check out my suspension issue, had initially given me all the quotes on what they might attempt, alignment, diagnosis; next day I was surprised to find an entire email detailing their recommended work. The value is right between your basic good ole boy and a stealership. Fair enough, glad to have not only a highly recommended shop option but an enjoyable staff too. They're only missing a waiting room with weird sparkling water and Aldi beverages in a cooler!

100% top quality work and customer service. They genuinely care about customers and the customer…read moreexperience. No pressure upsell. If your car needs something, then they'll let you know, no hidden costs or safety-shaming like a lot of garages. You know when some service advisors they try telling you your cabin air filter is dirty and you're poisoning your family or that your windshield wipers are going to get you killed. They took care of my Purdue student and his first experience of getting a car serviced on his own, and took the confusion out of the experience, gave him a nice discount even. Highest recommendations.

Had my wife take our 2018 jeep in to get the oil changed after that every couple weeks I had to add…read morea court when I took it to my regular mechanic. The oil filter was hand loose covered in oil oil leaking, so was the oil pan filter? Plug could be unscrewed with your fingers. Also, there is about half a quart of oil that they missed and was up in my coil area of my engine.

From the owner: We offer full service oil changes to most cars and trucks. Our drive thru service gets you back on…read morethe road quickly. We guarantee 100% professional certified service. We inform you of your vehicle's fluid maintenance needs, and all service options available. We recommend based on your vehicle manufacturer's guidelines, and then listen as you make your decisions, without hassle or pressure. We appreciate your time by working fast to have you back on the road in a flash!

My son, a student at U of I, had a sudden problem with his car (a Nissan). I looked up the closest…read moredealer and saw they were not getting very good reviews. I looked up local repair shops and saw Average Joe had great reviews. I called ahead and Joe pretty much had it figured out before my son even got his car there. He fixed it in no time and charged what I thought was a fair price. If my son has any other issues with his car while he's at school, I'm definitely sending him back to Average Joe.

I left several phone messages about getting our old Mercedes serviced and the alternator tested,…read moreand never got a reply.

I've never had a wait here, they get started right away. Prices are the same as everywhere, $86…read moresynthetic oil change and they include window wash and vacuuming the floors. The tech in the garage was really nice.

Went for an oil change and was in and out of there very quickly! I think once I told them what I…read morewanted it took less than ten minutes and they even cleaned my windows, vacuumed my car, and checked/filled my fluids and air! Very pleased with speed quality of the services. The employees were very friendly

Highly recommend!…read more This place is a savior. We were heading from the big city (Chicago) down to the lake of the ozarks for a full weekend of drinking, boating, and some serious R&R. All of the sudden, our dashboard light starts flashing that we have low tire pressure. We pulled over to check out the damage, and found a hole the size of a dime in our front passenger side tire. Panic immediately set in. After a brief stop at the closest auto shop, we were directed to Jensons (and now we know why). And let me tell ya what, I have never had the type of quality, quick service as we found there. Fifteen minutes later, we were back on the road with a professionally patched tire that would take us to the promised land for a weekend that we hardly remember, but will never forget! All for a fair price!

From the owner: Quick stops. Quality fuel. Easy rewards. BP keeps you moving and with the earnify app, you earn…read morepoints every time you visit.

My oil change was wonderful all of the gentleman working or very polite. As I was driving home I…read moredid have a question I called I spoke with Matt he was very polite and very understanding and very helpful. Once I got home I noticed our my valve stem covers were missing. I believe I noticed this because mine were green. I called the number on my paperwork the first lady I talk to said she'd look into it put me on hold I got cut off called back the second lady I talk to I got put on hold at flipped over to somebody else who I had a totally explain everything to you and again got cut off. The gentleman that took care of my car called apologized and said come in anytime we have your valve steam covers. So I will say Matt is excellent at customer service and getting things done.( recalling phone number and not talk to the lady said answer the phone they were very helpful but they getting cut off and calling back in the confusion a little hairy) met at the bottom of it and got it taken care of

Ive been going here for years because the service is always fast & efficient! Mo was the biggest…read morehelp ever & is definitely one of the best!

This Valvoline has excellent customer service, Lee explains everything well, and is good pricing!…read moreThanks Lee for all your help!

The service was amazing!! I was in and out in tops 15-20 minutes and I never had to leave my car…read more Several people did checks and rechecks which made me feel really good about the work being done correctly. They also did not try to upsell me on anything after I said I just wanted a regular oil change! That I really appreciate and the staff was so friendly I will definitely be a regular customer!! I did have a coupon, which made it about 29$, but coupons are not hard to find and if you sign up for the loyalty program you get a 20% off keychain for future oil change.

Joe and Dave were awesome; got me right in and out! Very knowledgeable & friendly, and showed me…read morewhat some other places haven't been doing! I would highly recommend these guys!

Asked for a tire rotation, staff said they couldn't do it because they were short handed. I was…read moreliterally the only car there! Always always always an excuse as to why they can't do a tire rotation.

Came in before closing while they were sweeping up and everyone was so welcoming and kind, fixed…read moreour brake fluid so quickly! So grateful, really saved our asses!

This is one of the best auto repair facilities in the area. I had an emergency that needed…read moreimmediate attention, and they took great care of me. I was initially quoted around $3,000, but they were able to complete the repair for just $600--honest, transparent, and truly looking out for their customers. The technicians here are highly skilled, professional, and fair. I'm very thankful for their service and integrity. I highly recommend supporting this business.

Tim and his crew are amazing. They do high quality work at very reasonable prices. He is very fair…read moreand a lot lower pricing than the Dealerships. I highly recommend him.