Literally the best! Called for the removal of a bat we found in the basement, he came out literally…read morewithin the hour and got it take care of for us! Took him about 2 minutes and he was in and out! Quickest service ever, kind gentlemen, wonderful service!

Tom was fantastic in addressing the unfortunate skunk situation at my place in Manlius, when one…read moretook up residence under the house. Trapped & dispatched within a day! Will definitely be calling on Tom for future wildlife needs!

No mice after a second visit! They are easy to work with. Had to call them back and they were…read moreaccommodating and thorough the second time . Contract is reasonable and the way to go!!!!

I had an outstanding experience with Town & Country Pest. We had a stubborn wasp nest near our…read morechimney that another major company wasn't able to solve, but Town & Country came out quickly and handled it right away. They were prompt, professional, and surprisingly affordable compared to other quote I received. The technician explained everything clearly and promptly took care of the issue. Within a day the bees were gone, and we haven't had a single problem since, and that was 4 months ago. If you want a local company that actually solves the problem the first time and treats you well, and offers up a fair price, Town & Country Pest is the way to go. Highly recommended!

These guys have treated for bees and did a good job that we called them back for mice. Matt pointed…read moreout areas of entry and tasks we could do and a few options they could do. They were showed up when expected. More importantly when we had a communication issue on what we were paying for, they worked with us to make it right. Mistakes happen and i gauge a good service provider with how they handle situations. These guys did good. We recommend them to others and would hire them again.

We called John at Wildlife Resolutions, Inc. when we heard rustling in our walls and discovered…read morewhat looked like chipmunk nests in our insulation. From the start, we were reassured by John's professionalism and obvious expertise. At every stage of the process, he let us know what he was finding and what our options were for dealing with it. He made recommendations (which we took) but left all decisions about modifications to our house and the fate of the animals he trapped up to us. He performed a thorough assessment of our property: inside and out, roof to foundation. He identified evidence of chipmunks, mice, and flying squirrels, and found their points of entry. He developed a plan, in consultation with us, for trapping the animals who were making their nests within our walls while leaving the innocents in the yard alone. John set several live traps, and over the course of about a week, caught a few chipmunks and determined that the flying squirrels had long since left their nests. He gradually closed up all their points of entry, found the exit trails of the mice, and closed those up, too. John guarantees his work for a year, but he's left us confident that our house is clear of all unwanted critters, and will remain so. John has been a pleasure to work with: friendly, informative, humane, patient, and responsive. We absolutely recommend Wildlife Resolutions, Inc.

Having never called a similar type of company, I checked with three... This company was incredibly…read moreprofessional beginning with Ms. Jackie. She was fantastic and able to describe what her company could & would do to eradicate the nest of yellow-jackets& wasps that had taken up residence up inside of my soffit and roof rafters. Jackie quoted me a solid price for full service and did NOT try and upsell my situation. They could have responded as an emergency, but I declined and 1.5 days later Service Tech Josh arrived after calling me and providing an exact time of arrival. When Josh arrived, he was prepared, clean, neat, orderly and with a professional, fully stocked service truck. Josh took time to " listen" to the specifics of my issue and was soon changing into his full suit of armor to fight these pesky yellow-jackets. Josh got up into the areas required without causing ANY damage and destroyed this nest of well over 300-500 yellow jackets. Josh showed no fear and took these pest on a SEAL TEAM 6... When done, Josh cleaned up everything and digitally handled all billing. Please note: billing was 1/2 of what was quoted me for the same work by two other local companies. They also did NOT try to upsell me on a quarterly home visit etc. This company did what they promised at the price I was quoted. In my humble opinion: Critter Ridders is the best at what they do in CNY. Paul Clapper, Syracuse, NY

From the owner: Guaranteed pest control solutions. Serving Syracuse and Central New York since 1930read more

We called Bob to address a skunk that has made its home on/near our home…read more He took the time to weigh the pros and cons of the options so I could make an informed decision that I felt good about. Bob is not just knowledgeable but clearly enjoys sharing his knowledge. I highly recommend Bob's services!

Very efficient, neat, high quality work at trapping, clean-up, and home-proofing against raccoon…read moreand small wildlife invasions. Bob is a master craftsman and very professional. After getting scammed by another critter service for a full week (who left their traps outside, never attempted to resolve the true problem in our attic, and then without a word, never returned), it was a pleasure to work with someone who is both professional and pleasant. He analyzed our problem carefully during the initial phone call and then within 6 days, had fully resolved our raccoon infestation and the resulting mess. He just didn't return our home to the same condition, but went beyond that to present solutions that made our home better. Highly-recommended.

I contacted this company 10:45am on Wednesday, September 16th of 2026 because I discovered a large…read morewasp nest inside the ceiling of my living room. I explained the situation to the guy on the phone (who works at a call center, not for the local Ehrlich branch) and he told me that they offer "guaranteed same day service" for $575. That seemed wildly steep, but I was basically forced to agree to it because their next available day would have been AT LEAST a week from the time of call. Can't say no to that...My wife is 9 months pregnant and we have a 2 year old. The guy assured me that someone would contact me and would be by TODAY BEFORE 5pm. Great. While we were waiting, the wasps created a large hole in the drywall and poured into the living room, quickly overrunning the house. At that point, I had to evacuate my very pregnant wife and 2 year old daughter and send them to her parent's house. Hours went by and there was no call from the local branch. I created an account on the website so that I could track the appointment and even called several times to confirm that a tech was coming out that day and that I had agreed to the same day service. Each time I was told that the tech had us on the list and would be reaching out soon. A couple more hours went by. It was nearing 4:30pm and still no call. It was getting later in the afternoon and I decided to start taking care of it myself to prevent even more damage being done to the house. I ran to the hardware store and purchased some wasp killer and then got to work. Despite getting stung twice, I ended up eliminating a good portion of the swarm, but I didn't cancel the service request because I needed help removing the nest from the ceiling so that my family could come back to the house. Fast forward to 7:30pm. Well past the 5PM cutoff. My family and I had made the decision to just stay the night at her parent's house. I FINALLY got a quick and informal call at a little after 7:30 where the tech said simply that he wasn't coming and that the local branch hadn't even dispatched techs to our area that day and that he'd "try and make it tomorrow" because he would be in the area. I informed him that the two hour late call was ridiculous and that my house had been overrun with wasps all day and that I had to evacuate my pregnant wife and 2 year old. All he said on the matter was "yeah, sorry. I'll try and be there at around 11am tomorrow" The guy DID end up showing up at around 11:30am. Late, but at least he showed up (hence me giving 2 stars instead of 1). He removed the nest and said that I had already taken care of most of it and then left. Today, I get the invoice in an email that my card (which you're REQUIRED to give in them in advance) had been charged for $584. Thats the "same day" rate. I didn't receive same day service. I barely received service. I called the number and after about 20 minutes, I got to talk to a real person and filed a complaint and stated that I didn't feel comfortable paying for things I didn't receive. The woman on the phone told me that she would be forwarding my complaint to their billing department and that someone would be reaching out to me in the next 30-60 minutes to follow up. Can you guess what happened next? In keeping with their brand, It's been several hours and there has been absolutely no follow up. If I don't hear back from anyone by tomorrow, I will be disputing the charge with my bank.

They are expensive, their customer service is terrible, and they don't follow through when they say…read morethat a service will be provided. Their communication is lacking except they send prompt bills.

I highly recommend Pest Master. We were moving into a rental house and found a bat in the toilet…read morealong with a bee infestation. My husband spoke to Jerome and he had a guy come out within a half hour and captured the bat and sprayed the bees. Both guys are super nice and extremely knowledgeable and above all so brave to get right in the mix of the pests! They need their own reality tv show!

I had been battling a biting bug for about a month. I thought they were fleas, but not 100% sure…read more Most services were an arm and a leg, but Jerome offered a thorough home inspection for a small fee. As I was at my wits end, I decided to hire him for a consultation and assessment. As it turned out, all my hard work payed off and he determined I had beaten the problem. I felt it was money well spent to know the probable culprit and to know it was gone.

!!!DO NOT USE ORKIN. THEY ARE RIPPING PEOPLE OFF. THEY WILL NOT RETURN CALLS NOR REFUND MONEY THEY…read moreWERE NOT SUPPOSED TO TAKE!!! The first visit from the technician was great. The young man was respectful, seemed to know what he was talking about and explained everything that he was going to do. He serviced my interior, then came back to provide exterior pest control products. The second visit was a different technician, he performed half the job on the exterior pest control. He was polite and he explained what he did. I decided that what I was doing was not worth paying for the service, so I called to cancel - since I was not under contract. I spoke with a young man, I explained that I found a more natural way to control the ant problem and no longer needed the chemical service. He told me that because it was close to the time I would get billed again, that I had to pay, then have 1 last service call and I would be done. So I chose my service date. The third visit was yet another guy - not the same as the first 2. He was late to my house, then spent 5 minutes walking around and didn't even do anything. Then he left. I thought I was done with orkin, since I called to cancel and was told after that visit, I would not get billed any longer. Lo and behold, I look at my bank account to see a charge from orkin. I called them and asked why I got billed if I had canceled my service last month. The girl that answered the phone had no answer other than she needed to reach out to the service manager. I called the next day and she said she had not heard from the manager yet. I asked her for his name and number - she provided them. I called him, informed him about the situation and he said to text him my contact info and he would look into it. So I texted him. I waited 2 days for a response and he has not responded. So I contacted my bank and am filing a dispute with my bank.

Prompt, polite service. Confident our needs will be met. Very professional. We've worked with…read moreOrkin with previous houses and have been consistently pleased with the results.