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    Walkers Ace Hardware

    4.2 (6 reviews)
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    Walkers Ace Hardware

    Walkers Ace Hardware

    (10 reviews)

    I had a great experience at this Ace Hardware!…read more We just moved to the area. My husband has been working on a project to connect a water purification system from our kitchen sink to our fridge. We tried stopping at this Ace Hardware but found that they are closed on Sundays. We then made the long 30 minute trek to Lowes to get a part. After walking up and down several aisles we finally located the aisle with the parts we needed, however, (without plumbing experience) it can be very easy for people to pick up the wrong part. We bought the part believing it to be what we needed and with zero employees available to help us at Lowes, we went for it. We made the long 30 minute ride back home from Lowes and tried it out. It was the wrong size!! We were so frustrated! On Tuesday, we decided to give it another try. We were going to drive all the way to Lowes again, but remembered Ace Hardware is just minutes away from home. Fingers crossed it wasn't too late...It was almost 5:00 and we didn't make note of their hours the last time we stopped by on Sunday. We pulled up and they were open!! =) The moment we walked in the front door, we were greeted by the cashier who asked if she could help us find anything today. We had no idea where we would find this tiny metal connector part so we showed her the part we bought from Lowes and she pointed us to the exact spot where we could find those parts. We began eyeballing each of the parts to try to figure out which one would be the correct size. After a few minutes the cashier asked us if we needed any help. We didn't want to bother anybody so we just told her we were fine. A moment later, Al (another Ace Hardware employee) walked up and asked if he could assist us in finding the part we needed. We showed him the part from Lowes and told him we got the wrong size. He asked us about our project and once we told him what we were attempting to do, he knew exactly what size we needed. He helped us understand the differences in these plumbing parts which answered a lot of questions we had. He even opened the package for us to ensure the part fit the connector we brought with us to give us peace of mind in knowing we were not purchasing another part that wouldn't fit. We got home and got everything connected perfectly and our fridge now provides extra purified water and ice! =) I never get that kind of customer service at Lowes or Home Depot. FYI: Currently, their hours are Monday-Saturday 7:30 a.m. - 6:30 p.m. (Closed on Sundays). Thanks Guys! We appreciate your kindness and willingness to help!

    Nice people, helpful. Glad to have it and appreciate hours open after work as we always have…read moreprojects!

    Niceville Cash & Carry

    Niceville Cash & Carry

    (5 reviews)

    $

    This is a great place to shop particularly if you are renovating and older home and need trim or…read moresiding from that time period. They are friendly but may seem rude, to the point. What do you need? They are a primary source for many builders. They do free delivery of lumber orders to the local projects. I don't remember the threshold but it wasn't high. Pricing is competitive for most items, sometimes cheaper than the big box stores, particularly when you have to drive 15-18 miles, try to find someone to help and find they may not have what you need. Give them a chance, smile and tell them you need help. I know they'll help and give you a fare price.

    I have shopped at this location 7 times since moving to Niceville almost ten years ago. My first…read morefour times I was met with an incredibly rude and damn near aggressive cashier. He would laugh at any time I should show any hint of ignorance about lumber or fasteners or whatever else I'm not an expert in. As a customer, I had thought I'd be greeted with help rather than sarcasm and disdain. Then, I had two more experiences that were much better, in that the newer cashier was simply silent. Had nothing to add, nothing to offer and I thought, "this, at least, is an improvement over the last guy". No insults, no being talked down to, and I was pleased and thought maybe this isn't such a bad store after all. My FINAL experience... I'm the only one in the store (customers/employees) wearing a mask. I'm fine with that, I don't think anyone should have to wear a mask if they don't want to... but I WANT TO! And I don't want to be given an attitude from the cashier (who was kind and pleasant to all the other customers) for ANY reason. But this guy was openly hostile from the moment and I said, "good morning" and he mumbled back "mumble mumble F****** S*** mumble mumble." He was openly sneering at me, yet took the time to cordially answer another customer's question in the middle of our interaction (a question that she was actually asking a completely different employee). The management here is apparently willing to put their worst employees at the front and I'd rather drive out to Fort Walton and not be treated like straight up garbage. Having said that, the gentlemen in the back area where I collected my purchase were a mixed bag. One of the them helped me load my truck and was VERY careful to not do any damage inside the vehicle. I thought he was great. The other one, not so much. See the cashier... he had told me to wait at dock 2. But when I approached dock 2 and asked if the ONLY PERSON there could help, he laughed while turning away from me; and while walking away - pointed behind himself at a forklift nearly 30 yards away and said, "maybe that guy will help you." Maybe that guy will help me? F*** this place, I'm never coming back.

    Walkers Ace Hardware - hardware - Updated May 2026

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