Chester is an awesome guy. His inspection for our house was immaculate, and helped us to surface so…read moremany issues that we wouldn't have found otherwise. What I'm most grateful for is that Chester gave us peace of mind. Not only was his writeup extremely detailed + came with recommendations for safety improvements -- but he spent an extra hour with us on the phone to go over detailed sections of the inspection, explaining to us things that we were too embarrassed to ask anybody else :) Our home transaction went so much more smoothly thanks to Chester + West Valley Structural! Thank you!!

Ghosted me when trying to contact them about details in the report multiple times…read more They were thorough, but don't follow through with what they quote.

Had a new construction inspected by Brian. The entire process was seamless, from appointment to the…read moredelivery of the report. Got the report the same day. I was glad that I used his services as he identified a few aspects, that I would have definitely missed.

Absolutely amazing service by Brian. Here are a few reasons why I'd recommend him without…read morehesitation: 1. Responsive and flexible: He worked around our tight escrow timeline and was always quick to respond. 2. Professional and reliable: Brian coordinated directly with our real estate agent to access the home and complete the inspection while we were at work--super convenient. 3. Detailed and easy to understand: The inspection report was extremely thorough, filled with clear photos and explanations in plain language (perfect for someone like me who isn't super home-savvy). He even included cost-effective suggestions--like simple one-hour DIY fixes from Home Depot--that could save us money right away. After the inspection, I texted Brian with a few follow-up questions, and he took the time to call me personally to walk through his findings and recommendations. He was clear, concise, and genuinely friendly. Brian goes above and beyond to give you true peace of mind during the home-buying process. I can't recommend him highly enough!

Paul is a wonderful inspector-very thorough and covers everything we needed covered. Would highly…read morerecommend using him!

From the owner: We offer complete home and Commerical inspection service .We have over 60 years in the building…read moreindustry and also for the last 32 years we hold a General Contractors Lic too. We fully comply to all building code standards for the state of California Although we are not allowed to repair any of it items we find to be needed repaired , we will give you a honest assessment of what repairs are needed We are licensed and Certified in the State of California

House inspections conducted were minimal at best and do not provide thorough enough information for…read moreHome Buyers to make a good decision. The house inspection reports only consists of a few pages, very few photos and barely any descriptions. Make sure you get your own inspections done before making a home purchase of a house that was inspected by this company

Bought a home that was inspected by the company. In the report it indicates stove is "serviceable"…read morebut in fact one of the biggest burner is not clicking. The bathroom sinks are indicated "serviceable" but all bathroom sinks have slow draining. Two of the doors throughout the house are somewhat jammed or not easy to open/closed, but it did not get reported at all. There are multiple uneven spots on the floor, with some of the areas are 2 inches lower than others, but also did not get reported by the inspection report. Overall report quality is below average and lacking details compared to other home inspection reports I have seen. I also email this company trying to get some details about the inspection, but never hear back from them. If you are a home buyer and see an inspection report that is done by this company, then please hire your own home inspector.

We recently purchased a house and had Steve do the buyer inspection after already being provided a…read moreseller inspection. Steve's inspection was SIGNIFICANTLY more complete than the one provided to us. It contained everything mentioned in the other report and much more. Not everything he uncovered was some majorly wrong but is thoroughness was very helpful. I was present for the inspection and Steve was nice enough to let me know that he couldn't walk me through every single thing that he was evaluating but would let me know the key points. As I asked questions along the way, he took the time to make sure I had a good understanding of what was right or wrong with the property. We ended up purchasing the house and have lived here for 4 months. We are very happy with our purchase and Steve's recommendations for improvements. Thanks Steve!

If I could give a 0. I would…read more Horrible inspection. He did not crawl under home and do full inspection. Numerous rats were found under home and nesting in air ducts by heater repairman. I found this out when heater blew out from rat nesting problem. When I asked for refund he did not refund entire amount paid and he sent me a hostile letter with refund check that was less than half of what I paid for his inferior inspection.

John recommended sewer video we did and found and corrected it solved the problem! Thank you Blue…read moreBird!

I have recommended Bluebird to a number of my real estate clients. They are always on time, with…read morequick turnaround, and the most thorough reports in the business. I totally rely on John and his crew to give my clients peace of mind that they know exactly what is going on with a given property.

Todd was great, he helped understand all mechanisms of the house and answered all questions with…read morepatience.

Todd was great with his response time and very punctual. He was also helpful to us for any issues…read morewe had afterwards. Would highly recommend him

I had a very positive experience with these David and Golden Gate Home Inspections…read more My friend asked me to help find, book, and manage a home inspection for him. He is not buying or selling, he just wants to know what needs to be fixed in his Victorian SF home. David was on time, very curtious and knowledgeable, and a nice person to chat with. He was especially happy to be doing the work for someone who really wanted to know all the potential problems, instead of for a seller that might wish there were no potential repairs. I will reach out to them to schedule a similar inspection for my mom's home.

BBB Complaint: 25332734…read more I am rejecting this response because: there are some facts that were not accurate. September 14, 2025: Report delivered to the client and his two agents only based on the business reply. The owner admitted the report was delivered to his two "agents." I do not have "two" agents. One is the seller's agent and the other is the buyer's agent. The owner admitted that the home inspection report was provided to the seller's agent without my explicit permission. In addition, I was present when the home inspector stated that he will provide the home inspection report to the seller's agent. As the business owner, it is important to take accountability for your mistakes and provide a reasonable remedy to resolve the concerns. Nothing more and nothing less. Please consider taking this as a learning lesson and reiterate to your employees to avoid and prevent questionable conduct in future home inspections. September 23, 2026: Please see attached. The letter was sent to the home owner from the HOA warning the "owner" that HOA identified the window bars listed in the picture attached that it was a fire hazard and "must" be removed by October 15, 2026. HOA is not taking responsibility to remove the window bars and the "associated cost" may be charged back to the owner. The owner is implying that they "read" and "understood" the bylaws of my HOA instead of taking accountability for their mistake to address the oversight of their home inspection. Nowhere in the home inspection report, it was noted that the window bars are a fire hazard that will be a problem that will need to be removed prior to the sale of the home. In addition, I attached pictures of two doors that cannot open or close properly that was not noted in the home inspection report. The closet door in the hallway sticks out and cannot open and close properly like a normal functioning door. Also, the bathroom door is a "death trap" that was not properly addressed and the owner sent a worker to "temporarily" alleviate the owner's concern since the worker did not bring the proper tools to fix it. The owner stated to me that during home inspections that they do not typically check doors. My expectations from a home inspection was that the company will find issues and problems that needs to be addressed prior to the buyer signing off all the paperwork. Some of the most basic problems and issues were overlooked and as the first time home buyer, I felt scammed and cheated by the home inspection company with 5 stars. It failed to meet my basic expectations of what a home inspection should find.

James inspected my home summer of 2026 and I found the experience educational and smooth. James has…read morea teacher and educator mindset and his inspection reports are well written, provide images and reasons why for certain notes. He was accessible to questions I asked even after the report. I highly recommend him

As a realtor, it is important to find a really good Home Inspector partner to work with, and so…read moreglad that we were able to find latitude, home inspections, and Jay and his team to work alongside with getting our listings for our sellers to market quickly. We have worked with many home inspectors before however, we see that latitude home. Inspections has very affordable and reasonable pricing compared to others and has very detailed reports that will satisfy buyers concerns when they are looking to purchase our listings. J team has been able to have a quick turnaround to get the reports back to us in a couple of days max if not sooner. With some of our owner occupied homes, our sellers have also given raving reviews about Jay and how friendly he is and how knowledgeable he is regarding the home. He has also been able to introduce some contractors over to the sellers and our clients to do some minor repairs to ensure a clean inspection before we go to market. Thank you latitude home inspections in Jae for all your hard work and excited to have you on our team and all other realtors. Should also use you as well for any inspections in the San Francisco bay area, including San Mateo County, Santa Clara County, Alameda County, Contra Costa, County, and San Francisco County.

JJ was a very thorough inspector and answered all our questions about his recommendations and the…read moreconditions at the property. His report was much more detailed than the one we got from the seller's inspector, and gave us peace of mind that there were no major issues with the house. His turnaround time was also quite fast, even though the report was very detailed. I let out a huge sigh of relief upon hearing from him that the renovation was quality, detailed work! Thanks JJ for all your help!

Reasonably priced and thorough job. They pointed out a lot of things that were not caught in the…read morerealtor's report and gave us a foundation of what all needs to be done for the home. Highly recommend John especially!