Been going to Fulton Family Dentistry for almost two years. I moved to GR a couple years back and…read morethis was the first dentist I came to. The staff is AMAZING. Seriously super personable & they were able to get me in quickly when I had a problem with my retainer. My hygienist is super sweet & the dentist cares. Love this place!

If it wasn't for the lady who took my x-rays and the dentist themselves this would be a one star…read morereview, I'm still baffled and upset over my appointment first thing this morning. It was already hard enough finding a dentist in the area that accepts my insurance and who could see me sooner than later and by later I mean a few months from now. I came in with pain in my lower left teeth and when they took x-rays they found out I still had wisdom teeth that were impacted and need to be extracted. OK that's fine I'm totally down for that, at least my insurance covers 80% of it so that shouldn't be too bad. But here's where things became really sleazy and messed up. I was told that I was going to need to get my wisdom teeth extracted before I could get a cleaning done. Then they have the audacity to tell me that I need a comprehensive dental cleaning appointment and guess how much I have to pay out-of-pocket because insurance won't cover it? Nearly $4500. I straight up said I don't have that kind of money and then I was told that they have a financing option, cool well I still don't have that kind of money, I live paycheck to paycheck and my husband and I have separate banking accounts, he's not gonna help me pay for this, he expects me to pay for my own stuff as he as he believes these bills are my responsibility regardless of it being under his insurance. I mentioned something about "thanks Trump" in regards to my wages being garnished due to the student loan debt being reinstated by the Department of education, and Ingrid the financer had the nerve to say "I wouldn't blame it entirely on him" so I know that I'm not in good hands in this place which is really disheartening as a woman because this clinic is run entirely by women. I ended up calling a dental clinic downtown with rave reviews over the quality of work, a dental clinic that has been in business since the 80s and the lady on the phone told me that she was 66 years old, she's been doing dental work since she was 18, And in all her years of dental work she has never heard of such a philosophy. And my best friend had the same thing happen with her boyfriend who has military dental insurance. They feel that they are justified in this "philosophy" of theirs but there is no justification in denying a basic cleaning to a new patient because you want them to get their wisdom teeth taken out first after you just told them that a cleaning will help them with the health of their gums and prevent further decay which is something that I was having an issue with. I am so upset considering how close this place was to me and it was in a safe area, I will not recommend this dental clinic to anyone they will rip you off.

My daughter January appointment was canceled due to lack of hygienist, without an option to…read morereschedule until six months later. We'll six months later they canceled again and put her on a call in list. The lady scheduling was rude​ and unprofessional. I always had great service.

I scheduled my regular cleaning over six months in advance. I am mindful of scheduling for early…read moreappointments due to my work schedule. I received a call two days before my scheduled appointment that they had to reschedule my appt. I'm very disappointed. Find an office that cares about your dental care.

I've been going to Dr Heather since about 1998 or 1999. She has basically taken my mouth full of…read moremistakes from former dentists that traumatized me in the past and fixed everything that was wrong. She is thorough and careful and makes sure she covers all the bases with attention to detail . Now my daughter also goes to her and loves her ! Dr Heather is amazing with kids ! She is patient and makes them feel so comfortable and explains everything to them so they don't have anxiety . She is a wonderful dentist and I'm so thankful I've been in such good hands all these years !

I had an appointment, and with all this Covid stuff I know some appointments have been cancelled…read more However, Dentists have been given the green light to begin working again and I received an email confirming my appointment. So I took time off work, drove into town, and sat outside for 35 min. I called the "please call this number on your arrival" number several times. I texted that number several times. I went up and knocked on the door. The voicemail said they were open but busy assisting someone else. I was the only car in the lot. No one ever answered. After 35 minutes, I guess the dentists were leaving for the day and on their way out they stopped to ask what I was doing out there. They insisted they are not doing hygiene appointments and that all of them were cancelled. Except mine wasn't cancelled. I had no missed calls from the office. I have no voicemails from the office. And I have an email that confirmed my appointment. And if they were supposedly open, someone could have answered the phone or my text at some point over the 35 minutes to tell me they were not open. But they didn't. All of this, paired with me always making the first appointment of the day at 7am so I can make it to work on time, only to not be taken back until 7:30am while I can hear the hygienists chatting behind the doors, and being late for work every time, and then the good doctor that they had absolving their partnership is reason enough to find a new dentist. They have made it very clear that your time and money is not valuable to them, except the part where you pay them for their services. Update: I reached out to them via email and said I think they should pay me for lost wages plus gas if they're going to cancel. After all, most doctors/dentists will charge you if you cancel without notice. They told me I was being reported to the police for being angry and threatening. Was I angry? Yes, I still am. Did I threaten anyone? Only if repeatedly asking why no one called to cancel is threatening. Only if asking why I received a confirmation email for my appointment within the last 2 weeks is threatening. Only if telling them I lost 1.5 hours worth of wages and drove almost 50 miles round trip was threatening. I was also asked never to step foot in their office again. That won't be a problem 2nd update: I just confirmed with another patient that she did actually get her teeth cleaned the very same day I was told they cancelled all cleanings and were not currently doing them. So this entire thing could have been avoided two ways - they could have called and cancelled my appointment, or they could have kept my appointment since they were doing cleanings. Instead they did neither and lied to me

Straightforward, patient and helpful. I haven't been to the dentist in 7+ years, and this team has…read morebeen very helpful with getting some cavities filled in a non judgmental way. Was very worried about that. Thank you!

I was a long standing patient with this office at a previous location and the current one. I had a…read moregreat hygienist, but one visit, a toxic receptionist and office manager were emotionally abusive to me. Bystanders acted like everything was normal. it was so sick, and strifeful. Their poison brought out the worst in me. Maybe that staff are not even there now, but when you mistreat a longstanding patient that has always shown up w good energy, and demonstrates a willingness to cooperate and act on professional advice, it's easy not to miss down-low, low-life CFD sucker trash. The change of venue worked in my favor bc I am now with an office where I feel valued, respected and treated w warmth. I'm thankful I can contribute to the well-being of this new environment.

My wife and I have been patients here for several years, and we couldn't be happier with the care…read morewe've received. Dr. V is an excellent dentist with a great chairside manner, and the entire team is friendly, compassionate, professional and truly cares about their patients. My wife has special dental needs and used to have dental anxiety, but she felt comfortable from her very first visit. The office is clean, modern, and welcoming. We highly recommend this practice!

As someone who has had countless negative experiences at the dentist, I am very wary about going in…read morebut I knew my oral hygiene was important. After trying three dentists in the area and feeling unsatisfied, I decided to finally try one more time and wow am I so glad I did. Not only was the staff so considerate and welcoming, but I actually felt like I wasn't crazy for my concerns or worries. I felt like the things I was asking for to make the experience more manageable wasn't hard but several other dentists treated me like I just needed to get over my fear rather than helping me overcome it. This is the first time I left a dental office feeling confident and comfortable about scheduling my follow up appointment. My filling was also so well done and super smooth, not gritty like I've had in the past! If you want to have a better experience at the dentist, be sure to give this place a try. This team really is like no other and I am so thankful to have found them!

I have been coming to this office for years now and have always had a great experience. Everyone is…read morefriendly and takes the time to get to know you and be invested in your care.

I put off my dental work for 7-8 years. Not good. A cap came off and I needed a dentist so my wife…read moresaid try Smiles. Ok but dentists freak me out! Well the people were great! They explained everything in detail. From the front desk to the dentist everyone was patient and easy to talk to. I have a lot more to be done but I feel good that I found this group!

My husband and I have both been going to Dr. Cadorette for about 4 years I think, since we moved…read moreinto Rockford. I've been really happy with their office since my first visit! I've seen a few of the hygienists, but normally I schedule with Brittany. She is so sweet, and we have a great time every appointment. We just laugh about everything, and it makes it so enjoyable. Plus, she's not too rough with the scrapers or floss, which definitely helps. And if I have any dental concerns or questions she is really knowledgeable and gives great recommendations. The office is nice, clean, and comfortable. They have a good sized waiting area. All the employees are really friendly. Dr. Heather is really nice as well, and I feel like she actually remembers me when I come in, which is nice. They offer a lot of cosmetic dentistry as well, which I haven't done yet, but hope to try the whitening trays this year. Bonus: the lip balms in the post-cleaning goody bags are so good!!!

Been seeing the doctors at this office for a few years now and so very thankful for the switch…read more This office is able to provide additional dental procedures and items immediately instead of waiting. That'll be a bonus one day. But for the big news - I HATE having fillings done. This week I needed to have old fillings drilled out and new ones put in. Didn't matter. I wasn't looking forward to it because I never get numb enough and the shots always hurt for days after. Not this time! They used numbing gel before the shot. So I felt nothing but pressure. Then when the drilling started they were done with 2 of the 4 teeth before I even thought they'd done much of anything. I literally felt nothing and that's never happened - ever. So I get through the drilling and filling without a worry and am 100% positive that once the novacain wears off there will be days of deep pain where the injections happened. NOPE! Next day and still no pain. Nothing. I cannot believe it and am no longer anxious about having the other 3 done. They're also brilliant at doing the teeth and gum checks. I've had horribly painful checks in the past and when it's done here - so easy and pain free. Love this place and love all the staff - just wonderful all the way around.

Less than quality care at this office and was treated like a piece of trash. Had to file a…read morecomplaint with the dental association based on the quality of care received through this office and the dental association found the dentist didn't do within standard quality so wrote a check to me. The dental association gave me a little check but that didn't cover the major mistakes that the doctors from Grandville Dental made. I was fooled by all several fake stock photos that was used on their Facebook and their Incentivized google reviews. I though this office was able to perform a full mouth restoration of all porcelain teeth but I couldn't be any more wrong. This company keeps suppressing honest truthful reviews. Why would yelp hide a basic review that doesn't break guidelines. Maybe they are paying yelp of something I dunno but its confusing and hard to trust any Yelp reviews when I know they are allowing this company to wrongfully flag reviews and have them removed for no reason other than the owner of the company simply doesn't like it, that shouldn't be justification to have a review removed.

Update: I have been receiving services from Grandville Dental now for two years. The facility has…read morebeen clean everytime I have arrived, I am greeted kindly, I make sure to ask if money will be due to avoid any issues at check out, and things have been going much better. Recently had my teeth whitened and was happy with the $399 cost and in house customer service professionalism.