This place is the worst place ever. They turned many customers away cause all these under skilled…read moretechnicians were all out to lunch, probably smokin there pot. A district manager needs called because these under skilled assholes are not doing there jobs and having loyal customers leave due to the wait time. Id give this hack shop a negative if i could. Maybe if you idiots graduated high school you might not have to work there. Do your job or quit!

They left my son and his wife and babies stranded because they wouldn't put a tire on their spare…read more They were busy and it was an hour before closing but it would have been kind of them to help him out in his desperation. Goodness knows we certainly spend enough money at Walmart. Thankfully Millertime Tire in Saxonburg is close. They offer better deals and great service too. I'll never go back to Walmart for tires and try to avoid them for everything else as well.

I purchased my 2012 Jeep Patriot from Monroeville Cochran in Jan of 2015. The buying experience was…read moreeasy and quick. No long waiting at the dealership. The best experience I have had. Warren was a great help to. When I purchased the vehicle it had a slight squeak. was told that is normal in Jeeps me and my husband did not think much of it. However in coming months the noise got really bad, made an appointment with the Jeep dealership owned by Cochran in Natrona heights. After arriving the service tech came out to the jeep pushed down on it and said yes that is not normal. He also told me that my jeep was out of warranty and I would probably be looking at about 45-90 dollars. If anymore he would let me know. After taking the jeep apart they found the issue and stated it was an arm control that goes into the bushing and the passenger side is worse than the drivers side. He quoted me the price to fix of 301.00. I stated to him I really do not think that it is fair for me to pay for something that had already started to be an issue when I purchased the vehicle. He asked me were I purchased the vehicle and I told him Monroeville Cochran. He said he would call over there and talk to someone and see what he could do. After speaking with the big manager from Monroeville, he told me that Monroeville is going to cove the expense to fix not one of the arm controls but both. That to me was a blessing and shows me that Cochran really does care about their customers and goes above and beyond to make them happy, I really appreciate the great customer service this type of service gives a business returning customers and customers recommending them to go to Cochran to purchase a vehicle. I just want to say thank you and I will be a returning customers for years to come and recommend to my family and friends for the buying experience. thank you Desiree Parsons

We had a really frustrating experience with Cochran, particularly with the finance department…read more Taylor Brown added warranties to our contract that we never agreed to. To top it off, we found out that they were video recording our conversations without my permission, which we found quite unsettling. It's now been three months since we canceled those warranties, and we still haven't received any refunds. We've sent numerous emails and made several phone calls, but we haven't heard back from anyone. It's been incredibly disappointing, and we would urge others to steer clear of this dealership.

It's always nice to see an advanced auto parts when I'm traveling. Everybody is really friendly and…read moreprofessional if you need a bulb changed or windshield wiper they will change them for free.also if a check engine light goes on they will diagnose it for free. It's better than stopping at a dealership and paying a $100 to find the problem.

From the owner: Your local Advance Auto Parts at 1712 Broadview Blvd in Natrona Heights offers automotive…read moreaftermarket products, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

About to head out of town and my car decides it was time to blow a lightbulb. I have become…read moredependent on AutoZone for a majority of my car needs. I pulled in here after the light came on while I was at work. I went inside and of course I already knew what size I needed, but there were none on the racks/shelves. The guy inside, for whatever reason, didn't believe me when I said the size of the bulbs. He insisted that he needed to look at the bulbs. Whatever, I humored him. After he looked at it, he was certain that what I said were the bulbs, were in fact the bulbs. I ended up going back inside, and to my surprise there were still no bulbs on the racks/shelves. I had asked if there were any bulbs in stores nearby and he did look in the system. However, the stores he focused on were in the opposite direction from where I was going and had just come from. He was helpful, but not successful.

After striking out across the street for bulbs for my car and not wanting to have to go out of my…read moreway to find them, I came here. I walked in and looked at the bulbs. They had more on the shelves which was important. I went through the bulbs and decided on the brightest. Of course they were also the most expensive, but I needed them and I was looking for these to begin with. I asked the gentlemen working some questions and they weren't certain on the answers, but they allowed for me to mull it over for a bit. Bought the bulbs and a pair of gloves. After that I went out to the lot and changed my bulbs out. We were all good and I was on my way. I felt odd since I was across the street from where I was told that they didn't have any. Felt like I was cheating, but it saved me some time.

From the owner: Your local Advance Auto Parts at 85 Tarentum Bridge Rd in New Kensington offers automotive…read moreaftermarket products, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

It's my go to place when traveling if my check engine light goes on or I need a break/turn signal…read morebulb.most of the time they will change the bulb for free I normally give a few dollar tip because it beats going to a mechanic for $50 service fee

My boyfriend called and got a starter for his vehicle the guy said he would order the part and it…read morewould be here today, he went and they ordered the wrong part for the completely wrong car and then my boyfriend had to drive the whole way to butler just to get the right part but also to add to the fact that the guy he called aka Greg said that it would be $60 and it ended up being about $95. this has been my only bad experience at this specific location but that doesn't make up for the fact of people not knowing how to do their job correctly. Thank you for your time have a good day!