This car dealer is known for predatory lending and selling lemons to consumers…read more Apparently after reporting and filing reviews, they will then follow up in attempts to harass and intimidate customers for providing their experience with the dealership/business.

Shut them down! They are selling cars with bad mechanical issues! Engines, brakes, alternator, ac!…read moreHow are their cars passing inspection is the question! They're a fraudulent company!

Pros: open parking, working atms, conveniently located…read more Cons: next to a bus stop, which means frequent pedestrians hanging out in front of the bank, service can be so/so

I have stopped in this location a few times since it opened. Today, I was in need of notary…read moreservices and gave them a call. They offer notary services for Chase customers and I could walk right in! I stopped by and was promptly greeted (as always). The true 5 star customer service experience came when I was introduced to Jalyn, their Associate Banker and Notary. She was friendly and informative! She made the process smooth and efficient! In a time where everyone is on edge and distant even when it comes to customer service, she was welcoming and helpful! Thanks again Jalyn!

Do not purchase a car from this place, biggest mistake I ever ever ever ever made, the car was not…read moreMaryland inspected and the check engine light came on 4 days after I purchased it. the car started making noise from the brakes and rotors, took the car to the mechanic and found out it had an oil leak and needed a tune up. I called several times to speak to the owner with no results. I have had the car for maybe 12 days, and I am scared to drive it. I drive my other vehicle. do not buy a car from this place.

Y'all if I didn't NEED to use this place I wouldn't have. I didn't know what I was getting myself…read moreinto. I needed to rent a uhaul and this was the closest place to me. My pick up appointment was 10:30AM. I got there at 10:20 and they were just helping the folks with 10AM appointments. Apparently, the employees couldn't get in because the person with the keys was late to work. I was on a short time table so I did what I had to do. The lady helping us ate dry cereal off her desk as she was helping us. It was ghetto to say the least but in a funny way because I just couldn't make this stuff up. If you need something last minute this might be one of your only options. But who doesn't love a car rental, uhaul rental and car sales all in one building

If I could give BoA negative stars, I would!!!! I tried to transfer $50 using Zelle. The money was…read moresent to a non-existent account at Chase. When I tried to get my money back I was told that the resolution of my issue is not guaranteed! So I'm just out of my dough! DO NOT USE ZELLE!!!!!!!

Just was on hold for a simple question dealing with my mortgage. Stayed on the phone for 50 min…read morewith no one stating that there still helping me.

It is quite enjoyable to sit and spend time at the Capital One Cafe. A peaceful atmosphere,…read morebeautiful interior, and good coffee all in all, it makes for a wonderful experience. There is also ample space here for working. The service is highly professional and friendly.

The food at this cafe is at risk of cross contamination cause the don't wear hair nets or beard…read moreguards or wash their hand according to serve safe and it's been going on for atleast 1yr nobody corrects them and it is has been become habit. The even have employees that serve drinks without gloves so it's not just the verve staff it's the bank staff as well. So I would be careful ordering food or drink at the cafe.

I am a little late in writing this review, but I felt it was important to share my experience…read more My father was very ill and needed access to funds from his annuity to help pay for medical expenses. He had an annuity through Wells Fargo at the Penn Branch location, and Mr. Robert Turner was his financial advisor. As my father's Power of Attorney, I spoke with Mr. Turner and explained the urgency of the situation. He took my contact information and told me he would reach out to me. Unfortunately, he never did. I left multiple messages with his assistant as well as on his voicemail, but I never received a return call. During an already difficult time for our family, the lack of communication and follow-up was extremely disappointing. When a client and their family are dealing with serious health issues and urgent financial matters, timely communication is essential. While I understand that not every issue can be resolved immediately, a simple return phone call would have gone a long way. Unfortunately, that level of customer service was not provided when we needed it most.

I must say this is one of my favorite branches at the moment…read more Stopped by to work on my bank account and I received excellent customer service from Milligrade. She fixed and updated my account. She deserves a 10-star for her work.

It seems as though customer service East of the river is always severely poor. Currently there are…read more12 people Standing in line with only two tellers. Very disappointed

1 Star since I was forced. Arrived at 11:30 on a Saturday to the teller line literally out the…read moredoor. I counted 15 in line and 5 being served. I needed to actually see an associate, I went around the corner to an overcrowded waiting area. No associate was seeing bankers at all everyone was serving the bankers in line. I asked the security where was the sign in sheet and he said just sit down. I started talking to other bankers in the waiting area and one said that she had been waiting for over 1.5 hours. The security was directing everyone to the outside atm. Around 12:05 after the line slowed down an associate came over and apologized for the wait and started seeing the 5 of us that were waiting in the waiting area. She tried to direct everyone to go home and use the online option. Like lady do you think if we wanted to use the online option we would have waited this long. When she realized I wasn't taking the online option she sat down and helped with an attitude. It's amazing but saddening how much different service is pending on the location. If I would've drove a few more miles to VA my experience would've been totally different.