Staff here is so friendly and helpful!! This location was very clean & well stocked too

This is my go to walgreens due to its convenience. One thing I have noted is long lines with only one cashier! The staff are friendly and help with anything I need if I can find them. It does take a while to find what you need if you aren't familiar with the store layout. I spent roughly 5 minutes walking around aisles looking for the handsoap because I couldn't find the sign. The pharmacy is slow with orders, but their pharmacy technicians are friendly and helpful. read more

What horrible customer care. Showed up for scheduled Covid test at 11:15 and waited for 45 minutes to get done. Told that results would be email in a couple of hours. Haven't received yet and was put on hold for at least 30 minutes with no resolution. Now 5:00 read more

Employees are very nice, however, they have some serious issues in the pharmacy. I've had prescriptions be delayed for days! No one answers the phones and they are always short staffed. read more

My problem with this Walgreen is not the workers they are always friendly, however my problem is with the company I've had several scripts delayed for days because they were out of the medicine. This just happened again today with an antibiotic that I needed yesterday, they don't have it and they're not telling me when they will get it. read more

the pharmacy is horrible. the workers are extremely rude.

My neighborhood Walgreens... They are 24 hours including the pharmacy, which is helpful when you are in a prescription pinch. Staff is dependably easy going and relatively professional; not stellar service but not disappointing either. They seem to be the only store around that still sells my toothpaste since its lackluster packaging change (Crest Multicare Whitening if you're on the prowl as well). They have a good selection of magazines, as well as most of the necessities you'd expect from your average drug store. read more

Walgreens - 24 Hours! - Drugstores Near Me - University City, Missouri

If I could give a zero, I would. I came to pick up prescriptions after being at Urgent Care. They told me it wasn't ready and to come back at 2:30p, over two hours later. I was fine with that. I came back at 3:40p, waited in the drive through over 20 minutes while one car just sat there. When I finally got up to the window, she said it would be another hour. I informed her I had just transfer my prescription service to them and that I was told they were to be done at 2:30. She told me I could come in and wait. I parked my car, went inside, and took cough drops also to the inside pharmacy window. When they finally had my prescription ready, they didn't ring up my cough drops that were clearly sitting f right there! No one apologized and offer a reason for why it was so behind, just looked smug and like they could care less. When you're sick, you expect professional care and this was a terribly lousy experience! read more

I was carrying a backpack purse. Apparently backpacks aren't allowed in the store. This was told to me after I walked around for a while. They wanted to hold it up front. Pretty sure it's for theft reasons. So because I'm wearing a backpack you think I might steal. So what if one of your employees steals from my "backpack" purse. See how that work? You don't trust me so why should I trust you. I put my items down, walked out of the store and went to CVS. read more

the longest lines I've ever had to deal with for getting my medicine. last time I was on hold for an hour and a half and hung up on. This month they said they were out of stock of my medicine for a week and then i called and they hung up on me after waiting 30 minutes. don't go here read more

Excellent pharmacy staff. All very pleasant helpful and knowledgeable. A pleasure shopping there! (Coney Island Ave location).

This wal-greens is close to the house...so I frequent here often ----my main problem with this location is it will take you a little longer to get in and out...They typically have a line and only one person at the check out. Also it is a maze to get in and out of here.....i feel like a bull they are trying to get into a chute they way it is designed.. read more

This sketchy Walgreens is unfortunately my pharmacy go to location. In the two years I have been coming here, the pharmacy department has become increasingly busier, or the service has gotten incredibly slower. There is usually one technician waiting on a line of people, not including all those waiting in their cars at the drive-thru. While I can't say that the service is bad (the staff is usually nice even when they look like they're going to flip), they are chronically short staffed with no end in sight. read more

Walgreens coded my prescription incorrectly on November 27, 2013, after calling my insurance company and was told that. I was supposed to receive 4 inhalers, as I always have in a 90 day supply. I was also to receive my 3rd month for free, as I always have with my prescription orders. I should only have been charged $80 for 4 inhalers. Instead, Walgreens charged me $120 for only 3 inhalers. The last time I filled my prescription at another Walgreens location, I received 4 inhalers for $60. So, basically, this particular Walgreens put my life in their hands and also overcharged me. My insurance company told me to return these prescriptions and have the prescription transferred back to them, since they were still sealed in their original bag and packaging. I called this Walgreens and left 2 voice-mails for the Pharmacist, but none were returned. So, I went back to the store on December 11, 2013, to speak to the Pharmacist about my prescriptions not being filled correctly. The Pharmacist took my sealed bag of prescription inhalers from Walgreens, and after about a half hour returned them in a new bag with the correct prescription. The Pharmacist told me that he couldn't honor the 3rd month free because my insurance no longer offered that starting November 17th. That's funny! I've been talking to my insurance company about this for the past week, including just before going to Walgreens (on December 11, 2013) to return my order. Express Scripts DOES honor the 3rd month for free with a 90 day supply! Walgreens has also honored this 3rd month free for the past year, but that was another location -- not the University City location. How could they not return them? The Pharmacist took my original bag, put them in a new bag and added another inhaler. Didn't they just take them back at that point?! What if I had just walked away and left the prescriptions there? I probably should have, but I need these medications to stay alive and I'm sure they know that, too. I am THOROUGHLY DISAPPOINTED! read more

The pharmacy service was excellent and quick. The staff are friendly and attentive the two times we have gone. There is no wait! The only catcher is that it is probably best going during the daylight. read more

The pharmacist is lazy, and can't seem to do her job correctly. She likes to cut corners and isn't charismatic at all. I'm surprised she finished school when she can't seem to multitask... let alone count 30. Worst customer service I have ever dealt with. read more

The most horrible pharmacy in st. Louis they never answer the phone no matter when you call. Sat on hold 2 days in a row for over 20 minutes listening to the automated recording tell me there was 1 caller ahead and then it changed telling me they were answering other calls. ... which was obviously while the phone just sat there. ..and I finally hung up. Not sure why I even went back I've been going there for 2 years and nothing changes. The employees act like they don't want to be at work. I've sat in the drive through for 20 minutes as well behind one car. The second drive through lane is now closed because apparently they can't work hard enough to open it. Today I switched my prescription to delmar and 170 and they answered the phone on the second ring. . Wow what a difference. I called the store manager at Hanley just to complain about the service. .. Sounded like he cares just about as much as the pharmacy staff. ..ridiculous!! There are thousands of people looking for jobs if you don't want to work. .. step aside. They are going to put that place out of business. I will never step foot in there again. read more

If I could give them negative stars I would. My brother purchased an amazon gift card with them, but they failed to activate the card making it useless on Amazon (first failure of incompetent employees). several months later after trying to spend my unactivated amazon card and find it to have no value, I was told that I need to get the card activated by the store it was purchased from (i.e. this Walgreens). After 30 minutes waiting on the phone to speak with anyone who could help, I was told that my brother's credit card statement was not a valid proof of purchase and that they would not activate my card. I showed proof of purchase via credit card statement, but they would not accept it and refused to help. I said to them, "let me get this straight, my brother pays you $100 for a card that is worth $0 because your employee failed to do their job, I have proof of purchase, and yet you will not rectify the situation..." Second failure ... a much worse failure than a simple cashiers mistake - the failure to be accountable to your mistakes. In a capitalist society, this is the quickest way to lose business. I would not recommend this business to anyone. read more