One of the best things about a business is when its employees help a customer dispose of a nuisance…read moreerrand. Ryan at the CVS Pharmacy at 626 West Front Street in Traverse City did that today. I needed a digital photo to renew my passport. I haven't gotten one since back when my passport was first issued, and had no idea what had to be done. Fortunately, a Google search directed me to CVS. A CVS clerk directed me to Ryan. And Ryan handled the multi-step process as smoothly as anyone could ask. Ryan probably does this so often that he considers it no big deal. It was. I'd already been to another business which supposedly offered the service; turns out it didn't. So it was a pleasure to work with an employee who knew his business, did it efficiently, and was mighty friendly while doing it. There's plenty of pharmacies around Traverse City. Ryan and employees like him are CVS's competitive edge.

They are really helpful and friendly at this location. I've been using this store and pharmacy for…read moreabout 2 years now

Wonderful and knowledgeable staff! I have never waited more than 10 minutes for any medication they…read morehave filled. The staff goes out of their for anyone who has any questions or concerns! Their prices are better than any other as well! I highly suggest this pharmacy.

Awesome, true professionals. Saving a few bucks by going to Wally world is not worth it.read more

They used to be reliable and relatively accurate & efficient. But of my family's last three…read moreprescriptions, they lost two of them and did not have enough of a very typical medication to fill the third (and most recent) one. All within the last month. Sorry, but we're moving on to another pharmacy that we hope is more reliable -- and preferably a local, family-owned, non-chain.

App says ready at 12:28pm. I hang out around town (sick) for an hour and a half because it's on the…read moreway. I drive through and they say "umm that's not ready". I let the gentlemen at the counter know that their website and location says it is ready to go, he says "trust me it's just as frustrating for me as it is for you". Okay sorry I didn't realize you have an infection and need antibiotics too buddy my bad. Changing my pharmacy after this.

Answer there damn phone when a patient has an important question about their prescriptions. Over…read morean hour on hold. I changed my pharmacy today

was given a script that needed mixing. called 6 places was told they do not do compounding. called…read moreThompsons they said they do. took it in next day and they filled script in about 20 min. awsome place.

I was there last week and they straight up lied to me. Not going to get into what they lied about…read morebut they say they treat everyone like family. Sure would not want to be part of that family. Highly recommend not going there or using them for anything.

Open 24/7. Across from Meijer grocery store. Pharmacy…read morehours: M-F 8am-10 PM Sat 9 am-6 PM Sun 10 am -6pm

workers are insanely rude for no reason! came in at 9:50 looking for one specific thing and the guy…read moremade sure to say we only had 7 minutes... we were stared at and given dirty looks the entire time. wouldn't recommend

Great customer service everytime. Highly recommend to anyone. Associates were very helpful, and…read morevery engaged. Pharmacy staff is caring, and give great flu shots. I would never go to another store again. The store is That good.

The problem you have is you set policies then when the policy is followed by employees and when an…read moreentitled customer complains the incompetent manager reverses the policy and discipline the employee. When you do this you create entitled Karens. This is unacceptable and inappropriate. Zero Stars here. Set a policy and follow it. Terminate any managers who do different on the spot and set an example. Also staff there acts like they're work is saving the world. Seriously your just a dime a dozen big box store. Stick to what you are. You're no more than that.

I bought some pants for a student, we'll see if they fit. I also got some kitchen items, water etc…read moreetc.

Went to get a flu vaccine here, and met HANDS DOWN, the RUDEST Pharmacist I've ever encountered in…read moremy life. He is tall and his name is Eric, and he was so unpleasant and just disrespectful to his coworkers, the other people getting prescriptions. He SNAPPED at me as I got to the counter, was snapping at other people for "being slow" and "not having their insurance cards ready" and was yelling at his team to "hurry up". Just an awful man, and I hope he gets reviewed by the pharmacology board of directors for not knowing how to treat people. (Also by the looks of other reviews, it sounds like this isn't the first time this has happened and that he has messed up medications) Everyone should go to Sam's Club Pharmacy.

They are very slow and they even gave my prescription with all of my information to the wrong…read moreperson! They told me not too worry that they should bring it back. Too late - my personal info is already out there!