Walgreens in Swansboro NC has some serious issues. For the past 10 days I have been trying to pick up or have delivered my antiviral medication for a shingles outbreak on my left thigh. The pain is so unbearable it is difficult to walk on top of having a mobility disability. The drive thru window has been closed for 10 days that I am aware of, Sunday Feb 27th it was closed due to no pharmacist on duty, went on the app & scheduled for meds to be delivered instead. I thought it would be the best option but that was not true. Went today Mar 8th after being told on the phone the day before the drive thru should be open but was not told for Covid testing only. Why? rapid tests for in home use are available! Saw an employee leave the store and asked for assistance, she was on her lunch break, i was wasting her valuable time...guess i was raised differently since i would have helped and asked the supervisor to adjust my clock out time. Walgreens changed shipping companies, whenever i checked the tracking of the medication available on the walgreens app for fedex delivery there was no tracking number available. I called customer service to complain last week but apparently did no good, the medication that would have arrived Tue Mar 1st if fedex was still picking up and delivering is still sitting at Walgreens. Since I am alone, have no one to help unless I pay them, am unable to walk inside the store by myself due to severe pain, not knowing if I am still contagious and having to get back inside my house left me in worse pain. Thanks to the employee on the phone saying the drive thru "should be" open but failing to mention for covid tests only. Walgreens, Your new same day shipping company already breeched their contract! Hire another company or go back to Fedex please. This is no way to treat disabled senior citizens. read more