I'm not sure what happened, but there's been a turn over of staff that started shortly after Walgreens moved. And it's not going well.
I've been going round and round with them for 3 weeks about getting my insulin presription refilled. First I'm told it's "on back order" and suddenly the order is canceled. I had to resubmit it again, got another "back order" notification, but this time at least an explanation of what my doctor needed to change on the paperwork for the generic. I got the text notification that they were working on it, and then silence. I've gone up there several times after work to try and figure out what is going on but they have had a sign up that states "no pharmacist on duty". Today I FINALLY got a day off and went early in the day... pharmacist was NOT grasping how important it is to get this moving quickly. It took 3 attempt to reitterate just how life and death. Another call several hours later, and still no traction. I'm done. read more