We're working on a Dry Shampoo formulation for one of our major customers and needed to demonstrate…read morethat the formulation effectively removed oils and sebum from hair simply by brushing it out. To demonstrate that the product works, we had to procure bundles of human hair, treat it with oils to mimic hair that needed to be shampooed and then spray with dry shampoo and the amount of oil removed calculated. This is a store owned by Asians and largely catering to the Ethnic Market. They do have a large selection of human hair and human hair with synthetic hair bundles along with a large selection of wigs. Small store but packed with loads of products. Staff is very helpful. Maybe with my thinning hair, I should consider going back.

Ulta did contact me, they offered a refund, I happily accepted. I'm glad the store manager actually…read moreread my review. I'll shop in Ulta for product, will not go Tobin store salon again.

I enjoy my time spent at this store in Morganton. Diane cuts and colors my hair. She always does…read moregreat work, exceeds expectations. The other ladies and occasional gent make things entertaining and fun. I look forward to going there. Everyone is friendly.

This beauty supply store is now closed!! They have a Beauty Depot in the same shopping center that…read morehas a wide variety of supplies.

My favorite beauty store. They always have new things. The ladies that run the store are always…read morefriendly and helpful

Lots of wigs and hair! Loved how organized this place was and how clean it was. Not to mention, the…read moreprices were awesome!

I LOVE shopping here. The owners are so sweet and personable. Whenever I go into the "Chinese…read moreshops" I dont feel like they truly care about my (hair care) needs they just try to sell me any ol products and only care about me spending my money. However, at Universal Beauty Supply, being that one of the owners actually specializes and does hair (licensed cosmetologist) I truly feel like I'm getting good advice on hair products and products to grow my hair. Need I mention that they are a female, black owned black beauty supply store. I just love everything about them and this store! #shopBlack #blackOwnedEverything #universalBeautySupply #ForestCitysOwn

I decided to stop in one day. I was looking for banana clip to achieve a particular style. I was…read moregreeted as soon as I entered by a man behind the counter. I walked around to see what all the store offered. Once I left an aisle he entered and it was a bit puzzling. I wasn't sure if I was being followed and targeted or he needed to take a look at a product. He asked if I was looking for a particular item. I mentioned a banana clip and showed a picture. He said that he didn't have them but would be open to purchasing them. He's the owner, it was nice to know that he was offering the option to carry the items. He offered another item. I declined and left. I decided to return because I was looking for a shampoo brush. I called before visiting to make sure it was available. Certain items are worth purchasing in person without waiting for shipping. I also wanted to support a Black owned business. I entered and was pleasantly greeted as another customer was wrapping up and leaving. I asked about the location of the shampoo brush and easily fell into conversation with the lady working. She was very nice and conversational. She encouraged me to follow the company on Instagram. I would recommend this business and revisit.

What an amazing place, the staff was so pleasant and very very helpful!!…read more They had the items I was looking for, and some other brands I've heard of and wanted to try.

The store is large and very clean. The staff are all very friendly and very helpful. This was my…read morefirst time visiting and was surprised at the amount of inventory they have. It's a welcomed beauty supply store for the area. They're open 8a- 9p daily. Large parking lot. Near Honey Depot and WOW grocery store.

I love this store!! I just moved down here and I went here for a product, the store was clean and…read moreevery worker in there had a good attitude. 10/10 hair store

Great find! If you…read morevisit in person, don't expect a fancy store in a retail strip. This is a true entrepreneur enterprise from their farmhouse at the end of a gravel road. But don't let the appearance fool you. If you are really looking for a great soap, they have it, from insect repellent soap, to medicinal soaps! Check out their extensive list online at https://www.soapshed.com/ If you go, try to go when they aren't busy on the chance you can talk to the chemist/owner, Professor Robert T. "Tiny Tim" Tyndall. What a delightful man! We went when they were closed due to the COVID Pandemic, but happened to pull up while Tim was in the driveway getting ready to leave. He patiently told use they were closed, but would go get us anything we wanted. I explained I was looking for something for dermatitis. After a few more questions, he went inside and returned with a $15 bag of remedies. Then we struck up a fascinating, 30 minute conversation on how they got into the business. We thoroughly enjoyed it. Oh yea, after using the Tea Tree oil soap for 2 weeks, my condition has cleared up considerably! I am a believer now and have reordered more.

No customer service for online orders. I ordered soap two plus months ago. They charged my credit…read morecard and then never sent the soap I ordered. I have tried on multiple occasions to contact them through email (I have their email from a previous order that was delayed), their website, and calling the number listed on their website. I have received no response. I am now trying to dispute the credit card charge.