How do i begin this awful experience.. so my wife ordered a few products online for curbside pickup…read moreand i had been added as a person to pick up the items. I arrived at the location and let the curbside app know that i arrived. The app also ask you information such as parking spot location which was the first spot visible to see my car and store in plain sight. I gave information of the color make and model of my vehicle i even included my license plate number. I sat in my vehicle for almost 15 mins looking into the store as the associates 2 females were looking at my vehicle.. so i decided to go inside the store since no one was going to " curbside" my wifes order. I enter the store and i was not greated yet was rudely talked down to when i stated that i was there to pick up my wifes order which was placed as curbside. The young lady stated that she was the store manager and stated " that she ain' t gonna let her girls leave the store front to perform a curbside and the said to me why didnt you park in front of the store.. i did not answer because " it is a fire lane that says do not park in the fire lane.... the young lady rudely asked to see my drivers license which i took a step further to actually take it out of my wallet and physically hand it to her as she barely glanced and rushed my wifes order to the counter,,, i told her i understood as i smiled and spoke calmly.. the young lady then quickly said theres your order and that i was alk set... rushing me out of the store..As i left the store i did say..this will be the last time me or my family or there friends will ever buy anything from the ulta store. I got in my car called my wife and told her my experience. I then called the ulta customer service to file a complaint. On the positive side i spoke with a ulta customer service rep by the name of "Alexia" who was very understanding and supportive about my complaint. I asked alexia a series of questions like conversation recorded and if there cooperate can review video remotely, answers were yes and yes. I gave alexia the order number and they have access to look over everything. I thanked alexia for her professionlism and support. CONCLUSION: ULTA STORE ASSOCIATE/ MANAGER LACKS CUSTOMER SERVICE AND PROFESSIONALISM, I question if i was a white person would i have been treated differently. Anyways, i will be ordering from amazon for now on and so will other family members, and their friends...ulta pittsfield will not be getting our money or business ever. Alexia you are great you know how to talk to people. Good luck and make ya dreams a reality.

I stopped in here while visiting the area because I ran out of my eyebrow gel (panic!!). Brittany…read morewas SO HELPFUL. She gently recommended I try a lighter color than I had been wearing. She was so right!! I have been wearing her recommendation for a month now and it is SO MUCH BETTER on me! As someone who does not enjoy shopping, and strongly dislikes sales pressure, I was delighted to meet Brittany and experience her low-key helpful suggestion that improved my look so much. Thank you!

If I could give 0 stars, I would. The lady who worked there was super rude to me and my friend. We…read moretried on a Halloween mask and she told us to take it off and she was gonna "dispose" of it because our faces touched it. Never going back to this one. Terrible customer service.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-8pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm