Nice Walgreens with broad selection, helpful staff and a larger than usual interior space. Check it out and recommended! read more

Walgreens - Drugstores Near Me - Oklahoma City, Oklahoma

Store is filthy, everything I need is consistently out of stock, pharmacy lines are rarely under 30 minutes even when your prescription is ready. Pick another location. read more

I gave a very negative review recently, where they cited a policy that if you go through once in the drive-through, then you had to go inside to wait, which was horrible in any case they have fixed that so I'm giving them an improved rating. I think they're really trying. read more

Pharmacy staff RUDE and incompetent. Kept saying they didn't have the script when the Dr was on the phone with me telling me he had sent the electronic script TWICE read more

This store has some great customer service reps at the front and on the floor. The pharmacy can be a mess though. You can get a notification of script being ready, wait in a long line, and finally reach the counter to be told it's still an hour or more. I will admit that some of the customers I've witnessed be extremely rude. I don't believe the customer is always right if they are being rude or unreasonable. At the same time if you're clocked in you should maintain a professional manner about you. Pharmacist can be quite rude adding fuel to the fire. While it can be entertaining at times I've seen some entertaining situations play out for how rarely I go in for a script. read more

the people here do not care about you and your medicine needs. maybe the cashiers at the front but not the pharmacy staff. just got off the phone explaining my situation and he basically refilled my perscription and then hung up without saying anything!! pretty unacceptable to me. read more

This place is so frustrating and so rude. Let's start by that they have a high turnover. Then, their management is rude and abrupt. Not to mention, if you call to ask about a prescription, they tell you to go to the Walgreens AP. If I waited my turn ON HOLD on THE ON THE PHONE, can you help me and act like you enjoy your job? I try to go to this place with a positive attitude, but they are like gum just waiting to get on the bottom of your shoes, and lousy customer service sticks with you. If you do not like your job, please go where you will be happy, you do not have to project your anger and make other people that are utilizing your services and made a more stressful situation more stressful. They cannot keep management at this location long enough to train all these people who do not want a job. The drive thru is so slow and always a line. Wrapped around the building. I wish we can give negative ratings. Thank you Chris for your horrible customer service! read more

Ordered a 16x20 canvas print on 9/30 last day to use 40GIFT. Got an email saying the order was cancelled (no reason given), and so if I try to redo the order today, 1/10, coupon doesn't work. The manager working tonight was very dismissive with me and said I had to contact corporate. Didn't care that I had the attached screenshot of my receipt. I worked photo 10 years ago, and it's extremely disheartening that you still do not train your employees. Very sad. I want to give you business, but I'm not paying $90 for a 16x20 and I shouldn't have to. I have no idea who's reading this, but I encourage you to get out and work for a company that actually gives a shit about their customers, because Walgreens doesn't. Nor do they care about their employees. If they did, they would train them to handle matters like this and not make their customers go through charades like this. Thanks, -Kenneth read more

Walgreens - A trained manager would have said "if you'd be willing to come in with that receipt, we'd be glad to make sure you get the discount." - Drugstores Near Me - Oklahoma City, Oklahoma

WORST! This is my 4th attempt to pick up my prescription....very unorganized. Terrible customer service. Please take my advice and use the Walmart drive thru! read more

Walgreens - Drive thru is at a stand still - Drugstores Near Me - Oklahoma City, Oklahoma

I rarely leave a review. I'm done with this Walgreens and others based on the ratings that are on the other stores. I waited on hold while I drove over here to see if a prescription was ready and in 20 minutes there was no answer but I was here. NOBODY was in line they were just ignoring me my call. DONE read more

Why post in the drive thru that the pharmacy is closed during meal breaks and not post the hours are with this sign. If someone is going through the drive thru they didn't intend to get out to go look in a store front window or on the store entrance door. Cars are stacked up waiting. Then you can't leave. Also the hours are not posted in the pharmacy window. If you don't want to have to close your stores and people lose their jobs THINK. There are other pharmacies available. The small pharmacy is becoming more the convenience. read more

Walgreens - Sign - Drugstores Near Me - Oklahoma City, Oklahoma

Casey Dasei RUDE AND SMART A$$. I ordered online and paid the $6 for "same day" delivery BUT they don't tell you that you won't get it the same day and they don't care. Too bad that the pharmacy is open 24 hr. They don't apparently work 24 hr. Then, they try to pawn it off on Door Dash, like there's just nothing they can do. The pharmacist was not even slightly helpful and just handed the phone over to "Casey". So, if you think you're doing business with Walgreens, they are not accepting responsibility. They are handing off to a third party (Door Dash). Oh, and if you don't get your delivery same day, they just don't care and you CANNOT get your $6 back. I even articulated it back in my angry state to confirm. "I see, you take my $6 for same day, and then screw me over, and your response is sucks to be you - I get it". Her response. "Good, I'm glad you get it". These are the people we are trusting with our medicine!!! From the looks of the reviews, all of their customers feel the same as I do! read more

Worst experience ever to pick prescription, went through drive through and was told that my spouse prescribed medication would not be ready till midnight it was already 10:30 . So we waited till midnight and went through drive through again and person informed that his prescription would not be ready until most likely until the morning, explained to him that he just had surgery and that we lived an hour and half away, he stated sorry nothing I can do about it, you will have to wait. Very frustrating experience will never go back to there again!!! read more

If you are relying on a prescription to get filled in an appropriate time and manner DO NOT use this pharmacy. I waited for over an hour while waiting in the parking lot for 4 prescriptions for a child that was just diagnosed for RSV and pneumonia. When I pulled around to check on the status of the prescription I was told to "just give me a little more time". I then asked to speak to the pharmacist on hand and was greeted with extreme rudeness when asked what was taking so long and where we were in the process of getting the prescriptions filled and I received no reasonable explanation. He would even offer me an estimated time frame as to when the prescriptions would be done because " there is only one pharmacist on staff at this time" DONT waste your time at this place! read more

If I could give 0 stars I would. The pharmacy here is the worst. Slowest drive thru. Slowest inside the store. And when you call to get an update or estimated time the automated system is no help. So you try to talk to a pharmacist. They pick up the phone and without saying a word put me back on hold. More than 4 times they have done it. All I need to know is when I can get the antibiotic for my daughter's ear infection. read more

Customer service is terrible. Left me on hold anywhere from 10-15 minutes at a time and then I'd hear them physically pick the phone up and then hang it up without saying a word. I just wanted to get a full refill instead of a partial refill so I wouldn't be charged extra even if it meant waiting a few days for the full script to be available. They wanted to give me a 5 day supply of my meds and then have me wait 10 days for the rest, meanwhile I'd be charged for the partial pick up and then charged the full price again when I get the rest, not ok. read more

It was like ten minutes before the inside window closes their was one person in line and they were like sorry we're about to close we can't take care of of u but the line is open 24 hours like there is ten minutes wtf read more

Always helpful. Drive thru always busy and a wait but they are friendly and quick once you get to window. Clean store with easy to find items. read more

Wish I could give negative stars. Why be open 24 hours when you can't even get prescriptions the same day. Don't bother calling because you will hold for 45 minutes to only be "disconnected". read more

Eh, it's on the corner of ok and above the ground. This pharmacy is brutal it seems everytime I come here to pick up meds (this one is closer to work) it's a huge hassle and inconvenience but apparently, they're removing a lot of the 24-hour locations. Lucky enough this one is staying open 24 hours a day. If you have to make a stop it's tolerable but otherwise it's good enough to avoid. read more

Walgreens - Redbox still going strong! - Drugstores Near Me - Oklahoma City, Oklahoma

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This location has become the worst Walgreens around. They can not be bothered to answer the phones or to try to help customers. I got a text for an issue with my insurance for a prescription so I called to try to straighten it out because I desperately need my pain meds. I waited for over an hour on hold calling in for the pharmacy to pick up the phone and hang up on me. This is the worst customer service experience I have had. I called the shift manager for the store to ask if they oversee pharmacy and explain the issue, again 15 minutes on hold and the manager won't come to the phone, the young lady said he is standing right here but couldn't take a phone call., Completely ridiculous!! Save your time and do business elsewhere because this location is AWFUL read more

By far the worst costumer service through the drive thru pharmacy. Completely unmotivated and unfriendly staff --more specifically night shift young man with glasses. Not professional and certainly not kind. Saw 3 people in front of me leave unsatisfied/unhappy. I've been in healthcare for nearly 25years and I couldn't imagine treating patients/costumers the way he did. read more

I go to Walgreens often. I get all my vitamins there. If you wait for a buy one get one free sale, which they have often, you can get some good deals. I went today to get some pictures printed out. They are always helpful which is nice for those of us who are technologically challenged. My only complaint today was that the girl was in the middle of printing my pictures when she left to go be a backup cashier. I was standing there waiting and she knew it because I had told her I would just wait. Maybe it's their policy to leave a guest you are helping to go be a cashier but it's not a good one if it is. After checking out several people with more coming up all the time, I got frustrated. I pushed the help button at the picture station. It came over the loud speaker several times but no one else came to help. I felt sorry for the girl and hope I didn't get her in trouble but she should have finished my order before she walked off. All she had to do was put it in the envelope. The pictures were printed. Anyway she finally raced over and got the pictures for me. She was really nice and trying hard to keep everyone happy. The register at the picture area was broken so she walked with me back to the main cash registers and got me checked out. She even found a discount for me. Overall I would recommend this walgreen. They do a good job. read more

Walgreens - a woman walking through a grocery store - Drugstores Near Me - Oklahoma City, Oklahoma

The Pharmacy inside and drive thru is slow. There does not seem to be a sense of urgency to help customers. We sat in the drive thru for 40 minutes waiting to pick up a prescription. The drive thru was backed up 6 cars deep. It's ridiculous. read more

this place missed my script because they dont even have electricity. Seriously..... my scripts were lost in limbo because they did not have electricity for 24 hours. Thanks a lot for the stress. read more

This is the worst pharmacy I have ever been to. Waiting to get filled was told 20 minutes. After 30 minutes I asked about it and was told they were working on it. No long lines, not busy at all. After 50 minutes my frustration was apparent as I saw her beginning to work on mine as it is a oral rinse and not pills. I left after an hour with no medication. I get half was home and get the text saying it was ready. An hour and 10 minutes to get something filled/ waiting is terrible! Avoid at all costs read more

I wish I could give negative stars. Been coming to this pharmacy for years and I have never had a good experience here. Whether it is in person, drive thru, or over the phone. Its like pulling teeth trying to get a refill or even check availability of a script. It's impossible to get in touch with these people. When you call you wait through a line of at least 3 callers to get put on hold for a minimum of 15 minutes just for them to hang up on you. And you can hear them pick up the phone and place you back on hold multiple times while you wait. Then you try to go through the drive-thru just to find a line of cars around the building, at least a 30 minute wait every time. Then you try to go inside, to find an even longer line of people, and if you try to come inside within 15 minutes of closing time they'll close the pharmacy door in your face. You could find better customer service in a fucking grave yard. I have never seen a business so poorly ran and managed. DO NOT COME HERE!!!! read more

If I could give this store zero stars I would. Moved to this side of town two months ago and every visit has been a disaster. Called in advance to fill my spouse's blood thinners, told they'd be ready in two hours. When I arrived two hours later they told me that medicine was on back order. A couple weeks later I dropped off a paper prescription for my daughter. I returned the next day to pick it up and not only was it not filled, they had misplaced the written prescription. I had to have it re-written. This most recent visit I called at 10am to confirm they'd received a prescription my Dr transmitted. After 30 minutes on hold they told me it would b ready in a couple hours. My spouse went to pick it up at 12:30 only to b told it wasn't ready. At 5p I called three times before going to the store in attempt to find out if my order was ready. Three times I sat on hold 5-7 minutes only for someone in the pharmacy to just hang up the call. When I arrived in person, I waited patiently in line until 2 different ppl in the pharmacy proceeded to offer help to ppl standing in line BEHIND ME. I demanded service, they asked for my info, only to come back and tell me that my prescription STILL was not ready. There is one very young lady that works in the pharmacy who's very nice and professional but it's so poorly managed that she's drowning in work. read more

I come here often, because my little ones are always getting sick from something, and we get our prescriptions filled at this location. I think this Walgreens is okay. Some of the pharmacy techs aren't very educated in what they are doing, but most are. This specific Walgreens is also always busy. I typically wait at least 30 mins for my prescriptions, and when it's ready I have to wait in a decent line for another 5-10 mins, no exaggeration. It's better to come back for your prescription if you're crunched on time. read more

The pharmacy teams some education in customer service. The techs as well as the pharmacist are too busy to answer questions and actually unfriendly. I've had better service at other locations. It must just be the pharmacy staff at this location. I overheard one of the techs telling the pharmacist she couldn't wait to transfer to a different location. read more

No concern for customers in the pharmacy. Routinely close the pharmacy down during advertised open hours. Takes 6 hours to fill a prescription. read more

We've used this location for years mostly from a lack of options. The staff, in particular the gentleman with the mohawk, is very rude. I have yet to encounter anyone there who seems to enjoy their job. They tolerate at best it appears. Fortunately our insurance shifted us to CVS. Good bye Walgreens. read more

All around helpful, knowledgeable, and pleasant staff. From Dr. Jason in the pharmacy to Jody in the front I feel like this is truly MY "corner store". Thanks Jody with helping me print my enlargement pics...I think that photo machine hates me. The coupon was an added bonus. Keep up the great job guys. read more

I too have experienced First World, White People problems at this location. 10 cars in the drive thru, yes I along with 9 other people were too lazy to get out of the car and go inside. After a long wait, but an appropriate wait time for 10 lazy souls (30min), I dropped off my script and was told it would be several hours to fill. 45 minutes later I got a text, my scripts were ready.! This was a far better experience then any of my experiences I've had at CVS the past 5 years. And it's 24 hours here vs. CVS closing at 9pm mon-sat & 6pm Sundays. It's nice to live in a privileged country, just avoid becoming self righteous and also think how instantaneously you give service at work or home or others in need. read more

This is the slowest place no matter what time or drive thru or inside to fill a prescription. Two lanes, one pharmacist. Go anyplace but here. 35 minutes with 2 lanes is inexcusable. Express Pay doesn't help any either. read more

I have been going to this WALGREENS ever since it was built at this location and have had good service. However, the pharmacy help can be a little more helpful. I was in there last night and needed something for my daughter. I went to the pharmacy counter and they told me the computer was down and they couldn't help me. They didn't even bother to ask me what I needed. I am old school and service to me is the best way to keep my business. I actually needed something over the counter, so I left and bought elsewhere. I just don't understand the workforce today, they don't have the drive or care to help anyone but themselves. read more

The only person in the drive thru and the quoted me an hour on a refill. I asked them to please fill now because I had to get itto the patient after knee replacement. The pharmacist insisted on not filling the prescription while I waged and refused service after threatening to call police instead of working. Often times when I have used this pharmacy in the past to simply pick up a prescription your wait time could be an hour or longer after you had prescription dropped off the previous day. Many times the pharmacy staff is standing around or talking and not helping customers. read more

If you absolutely don't have to come to this crappy pharmacy DONT. The worst service on this planet. Repeatedly told them my script is on work comp. 11 months straight of this same crap. Turn it in and they run it on Blue Cross Blue Shield. Which we don't carry anymore. Told them to take it off our file. That was 6 months ago and it's still not off the file yet. The idiots they hire for pharmacy techs need to flipping burgers. That's how freaking mindless these people are. Nothing convenient about this place. Horribly ran pharmacy read more

This pharmacy does not have their act together. Last year, I dropped a RX to their drive through and specifically asked how much it would be. I was given one price, and when we picked it up - it was DOUBLE. No one cared to help me and no one seemed to care that they'd made a huge mistake. read more

I do not recommend this location, actually I don't recommend Walgreens at all. Unless you are in a bind and it's late at night when all the other pharmacies are closed, if that's the case then you will probably be somewhat satisfied here because the night pharmacist is the only one I have found to be nice and knowledgable. If any other time of day go somewhere else! I recommend finding an independently owned pharmacy, they are much nicer, faster, appreciate your business and don't have company policies on when and how they can fill your RX, unlike Walgreens. Walgreens has company wide policies that will prevent them from filling certain RX more than two days early, regardless of your situation, regardless even when the actual DOCTOR approves it and regardless even when your insurance is ok with it. Oh and the tech will quote that policy as being a State Law even though it actually isn't, nope it's just a Walgreens policy. Go somewhere else and avoid the hassle!! read more