the computer where we can print our pictures had a cord that did not work and when I asked Patti…read morefor help she was extremely passive aggressive and treated me like it was all my fault

The Sherman/Roberts location in Muskegon is awful. I scheduled an appointment for a covid booster…read moreonline and filled out all of the forms. When I arrived, I gave the pharmacy tech my ID and vaccine card. She left with them for about 45 seconds & told me it would be about 15 minutes. (No problem). I asked if I needed to sign anything additional. She said they would do that when the vaccine is given. As I was waiting, it got quite busy. After 45 minutes, I went up and asked how much longer I should expect. The SAME pharmacy tech, again asked for my ID and my vaccine. I handed them to her again, reminding her that she had already taken them. She asked me standard questions (the same questions I had filled out online) & handed me a clipboard, that also had those same questions again. After filling out the same form that I had already filled out online, I waited another 10 minutes. I was called up to the window, only to be told that since I had had immunizations recently, I was unable to get the covid vaccine today. NOTHING on the website mentions anything about that, besides the line that says that they can also give other immunizations, along with the covid vaccine. No apology from the pharmacy tech acknowledging that she just made me wait an hour because she didn't communicate that I was there for my 3pm appointment. If I had been given the form the first time I went to the window (obviously they don't look at or use the online forms), I hopefully would have found out way sooner that I would not be getting the vaccine and not wasted even more of my time. Overall, a disappointing and frustrating experience. This location is within a 60 second drive from my work. I will NEVER visit this location for any products or services. Totally disappointed.

pharmacy is truly bad and unreliable. I have type 1 diabetes and need my medication to live. On…read moremultiple occasions they have told me my prescriptions were going to be ready and i was depending on them only to find out they "didnt come in on the truck"

This store is the best!!! If you want something done right and fast the manager Scott is amazing!!…read moreHe went over and above and I'm very grateful. Thank you

They got an error message from my insurance, told me to call my insurance. When I did my insurance…read moretold me that *Meijer* should have been calling them on their provider help line that Meijer should have. I call back, Meijer does *not* have that number. Fortunately the number is on the back of my card. Hours later *after* my providers office has closed they call back and tell me they were unable to resolve the issue and had been told they didn't have permission to know what was wrong. I call my provider and leave a message and *the next day* a different pharmacy has it ready for me billed to my insurance no problem. Fast forward a few days. Different medication, same error. Meijer claims my insurance is at fault. Is not pleased when I point out that if another pharmacy isn't getting that error the problem isn't my insurance, it's *Meijers*. I call my provider again, once more it's filled by a different pharmacy a day later with *no* error message from my insurance company. Conclusion: Meijer pharmacy is flat out incompetent.

it's been two weeks now and they never have the medicine I need. Where am I supposed to go if the…read morepharmacy doesn't carry the medicine I need. This is bull if you ask me. I guess I'll hunt out a new pharmacy so I can breathe through the night.

I took my elderly parents today ( 95 years old and 97 years old) to get their Covid booster. The…read morepharmacy staff was professional, kind, helpful and courteous. I also noticed that staff seem to enjoy working with each other ( at least the two that I saw interacting) It felt very collegial and supportive.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 8am-1:30pm, 2pm-10pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm

Hey, I'm from Atlanta and I must say I have the full understanding of customer service and…read morehospitality, and I must say....Tony has been the greatest help!, I only came in to print pictures as I was here to visit family, and he was the perfect person to help my wife an I.....hope he's managing! Thanks again tony be blessed!!

I visited this location while in Michigan from Texas. Justin in cosmetics greeted me and helped me…read morenavigate this store as I was not familiar with the layout. He went out of his way to find coupons for me to save me a few extra dollars. He overheard me talking to my daughter about lunch plans and suggested a few restaurants and even recommended dishes from the local eateries. This employee made my visit to Walgreens excellent.

Mind numbing experience out of body experience dealing with the pharmacy. Dr Calls Script in, pick…read moreup in pm. Go for retrieval, out of stock. "sorry, we don't have that after all. we will order and have for you-tomorrow." Go for retrieval, out of stock. "Not delivered, maybe tomorrow. Who knows?" Have spent a zillion dollars at that goddam store buying local shopping local. The indifference at the situation was staggering. "oh well, guess you can call around for what you had your dr. call here to prescribe".. I'm dumbfounded how the seeming organization entrusted to coordinate life saving medicines can be so cavalier with their disregard for their customer base. On life and death issues like medicines? Wow. Caveat Emptor for sure!

I've never had an issue with this Rite Aid, and I'm surprised anyone has. I saw it was labeled…read morewith a 1 star review and I had to list some of my thoughts. I'm not sure what that guy means about, "them doing him a favor", but the pharmacy staff has been great for me. They've been respectful, knowledgeable, and their service is quick. Regarding the woman with a daughter who was wounded, consider sending her to a med center instead of a Rite Aid. That's on you, I'd say, for not knowing how to manage a situation. Regardless of all that, I love the discount I get there. I actually can't believe how good a discount I receive. Always put in your digits for the discount! I live right around the corner from this location, and I find this store to be extremely convenient.

the service here is great, the pharmacists will talk to you and give useful advice, i hear its all…read morefamily owned too, i believe that, they really seem to care

Their bakery is kind of legit for a grocery store. If you are in need of a last minute cake,…read morecupcakes, or any kind of dessert, or sweets, they always hit the mark and it's for a decent price.

Oh how I wish we had a Meijer in our neighborhood . Good selection, competitive price point …read more.. clean store, easy check out. When I looked at my receipt I was confused, no tax on food in Michigan ???? What? Wow. So let's say, even more competitive of competitors on price! Really, excellent

Worst experience ever getting flu shots for my family. Sat for over 40 minutes after turning in…read morepaperwork and proper insurance card. Pharmacist excuse was she was training someone and instead of taking the time to help let the poor girl struggle for over 30 minutes. We were literally the only customers in the store so she had plenty of time to help. So when I had the nerve to complain she proceeded to raise her voice in front of her trainee and my entire family making me feel like it was my fault! I will never step foot in the store again and will tell everyone I know the same: