Seriously, don't even bother trying to call this office to schedule an appointment. Nothing…read moreavailable for 5-6 months, unless they're screening their calls and picky about which patients they accept (even though they claim they're seeing new patients). Could just be front desk that's the issue- no customer service skills whatsoever. Here's a suggestion: How about hire more doctors?

ive found every one there is friendly and helpful. facials, and massages are the best. dont…read morehesitate booking either one. bbl treatments are also available.

The team is always friendly and informative with explaining treatments. Great experience with lash…read moreextensions

Easy to schedule, great follow up. Expert advice, precision…read moretreatment and it's always like visiting a friend!

I want to give a huge shout-out to Kelli. I recently visited her for lip enhancement and to tackle…read moremy stubborn dark circles with cheek fillers. Being my first experience, I was a bit nervous, but Kelli made me feel at ease. She was gentle and reassuring, checking in with me throughout the entire process to ensure my comfort. Kelli worked her magic on my lips, transforming them from uneven and thin to full and beautifully symmetrical. The cheek fillers worked wonders, making my dark circles practically disappear! I also appreciated how she followed up with me throughout the week regarding my recovery; such a thoughtful touch;) What I value most is how she listened to my preference for a natural look. My confidence is through the roof now! If you're considering a little boost, I can't recommend Kelli enough!

First off, what a warm and welcoming experience! I was a bit hesitant about getting a Moxi/BBL…read morebecause it's not just an average facial. Lasers are a little more intense! Danielle walked me through every step and answered all questions I had before I could ask! Not only was this a wonderful experience, but I will surely be coming back for more treatments here based on how I was treated! The BBL treatment itself was smooth but of course a little pain was expected. Where the skin is thinner was probably a 7/10 (under eyes, around your nose) everywhere else 4/10 and manageable. The Moxi you are prenumbed and that's probably a 1/10 or 2/10. You don't feel that at all. AFTER however is a different story, expect a sunburn like feel! I would say immediately after treatment for 1-2 hours after is uncomfortable. After that it's breezy. Follow you're given directions and you're good to go! I am 6 days post, and my skin is looking absolutely wonderful. I can't wait in a couple of weeks for the healed result. Thank you so much Danielle and the staff for making me feel comfortable! I will be back and recommending everyone I can!

Have been going to Direct Aesthetics since they were in the back of a dress shop! When Valerie…read morestarted even back then it was both personable and professional and feels like I got top quality service even in that back room. The high quality expertise and products moved to that amazing space next to the Corner Bar, will admit I might have gotten a dog and brew before appointments when time permitted, it just added to this truly unique and personalized service that D.A. offers. It's feels local while still indulging in my vanity needs. The new location is such an upgrade! All staff there welcomes you with warmth, understanding, and that relaxed professionalism you want in a med spa experience. Make a day of it in Rockford and treat yourself, get sexier, feel good and hit D.A. up!

If you're looking for a PA/aesthetician that is kind and knowledgeable, look no further than…read moreValerie at Direct Aesthetics. She will make you feel comfortable and cared for and she does her best to minimize any discomfort during your procedure. I drive 12 hours just to see her.

I felt like I was walking into a spa that celebrities would frequent. This place is BEAUTIFUL!…read more I had a my first consult and Hydrafacial with Melissa.. and I can't wait to go back. Everything was SUPER clean, from the lobby to the treatment rooms to the bathroom. Melissa took her time to learn about my skin, my concerns, and my goals. Paraffin wax dip on my hands and a warm neck wrap while she was treating my face. She explained everything she was doing, so that I wasn't left wondering what was going on. I felt like she really took her time and was not rushed or on a schedule at all. After she helped explain some things that I may benefit from, some products, some services, etc. No pressure to rebook either. I can't wait to go back, my skin felt and looked amazing. I felt so pampered, too.

I have rosacea and perioral dermatitis that together create so much redness around my nose and on…read moremy chin. Jeana is a laser goddess and has helped my issues tremendously. She willingly tried all sorts of lasers and settings until my red areas finally responded. She is sweet, knowledgeable, highly trained on lasers, and she's just all around awesome. Plus, she stands behind her "work" and will touch up spots / areas to make sure you're satisfied. Go to Jeana at Grand Pearl Spa for all your laser needs. You won't be disappointed!

The momen t you walk in you are greeted by friendly and welcoming staff. The space is vibrant and…read morefresh! And filled with lots of thoughtfully curated items for purchase in their front store space: skin care items, fancy headbands, etc. It has a very upscale spa-like mood that makes you want to spend more time there! I visited for a touch up on laser hair removal and my mind was BLOWN away by their new machine. It had been a few years since my last session (at a different spot) and when they told me their technology doesn't hurt like the old machines. And they were right! It felt warm, but all that painful snapping/hot - nope! Sam, my technician was wonderful. She chatted me through the entire session and was extremely professional and friendly. I would return a million times over! Go!

I've always wanted to do laser hair removal but was pretty hesitant until I was educated by the…read moremanager Angie about their technology so I thought I would give it a try. I did a men's Brazilian and men's under arm laser hair removal. Gotta be honest, the Brazilian does sting but Sam (the esthetician) was patient and let me have a break if needed. The under arms was not painful and was ticklish if anything. Overall, this first experience wowed me and I will definitely come back for more laser hair removal and eventually other skin care services as well. Thank you for taking care of me!

I have been going to the doctor/owner, Dr. Powell, for years. When I was in for my wellness check…read morethis month the doctor did not have a face mask on. I asked him to put one on or I would leave. He told me to leave. He wouldn't wear a mask during the covid-19 pandemic! I left and will never go back again. His staff is wonderful but I will not see a doctor who puts his patients at risk for the virus. Just like any business he is required to wear a mask. Can you imagine how many patients he is putting at risk? If you have the same problem with Dr. Powell please call the Muskegon Board of Health.

My husband and I have been parients of Dr Powell for around 10 years. We have never had more…read moreconfidence in a physician than we have in him, as he is caring and knowledgeable. He sits and listens to what you have to say and then thoroughly considers the best option(s) for you as an individual; to him and his staff, you are NOT a number and they truly do care.